Communicate Again For The Same Event; Ttp38: Control Panel Does Not Communicate With The Central Station Receiver Through A Network; Ttp37: Control Panel Does Not Send Event Data After Ack Tones Occur, Or Control Panel Attempts To Communicate Again For The Same Event - Bosch D9412GV2 Troubleshooting Manual

D9412GV2/D7412GV2 | Troubleshooting Guide | 3.0
TTP37: Control Panel Does Not Send Event
Data after ACK Tones Occur, or
Control Panel Attempts to
Communicate Again for the Same
Event
Initial Actions
Make sure that you have performed the
actions in TTP33: Control Panel Does Not
Communicate with Central Station by
Telephone on page 72.
Procedure
To test the operation of the control panel and the local
phone line, program the control panel to communicate with
the receiver in Technical Support:
1. Using RPS or your D5200 Programmer, select
GV2MAIN Panel Wide Parameters Phone.
2. Record the primary central station phone number that
the control panel currently uses.
3. Replace the current phone number with 1 800 289
0096 CCCC 4119.
Programming CCCC before the last four digits of the
phone number allows a 12-second pause for the
automatic attendant to request the extension number.
If using the D5200 Programmer, you must use both
lines to program the phone number. Use all digits in the
first line before continuing on the second line.
4. Place a telephone butt set in the Monitor position, and
connect the set to the TIP and RING posts on the
control panel. Refer to
5. Call Technical Support using the control panel. Watch
or listen for each indicator described in
page 72 during the two-way communication sequence.
Does the communication sequence finish successfully?
Replace the control panel. Repeat the test.
Call the central station to verify that the receiver is using the
correct ACK tones for the control panel.
For modem format: Modem IIIa
For BFSK format: 2300 Hz ACK tone
Is the receiver programmed with the correct ACK tones?
Ask the central station to program the receiver with
the correct tones.
If the central station does not provide a new
primary phone number, reprogram the control
panel with the original primary phone number
recorded earlier in this TTP.
Ask the central station to provide a phone number for a
different receiver or a different carrier.
76
Figure 32 on page 74.
Table 43 on
2
ACK tone
Troubleshooting
TTP38: Control Panel Does Not
Communicate with the Central
Station Receiver through a Network
Initial Actions
•
Obtain from the network administrator and record
the following information for the network interface
module (NIM):
− Assigned IP address
− Gateway IP address (for a WAN)
− Number of host bits
− Netmask address
•
Ensure that Jumper P2 in the network interface
module (NIM) is in the enabled position. Refer to
Figure 37
on page 79
on page 80 for the D9133TTL-E.
•
Ensure that the power and data connections
between the control panel and the network interface
module (NIM) are connected correctly and securely.
Data connections are shown in
78 for the DX4020, or in
the D9133TTL-E.
Procedure
Observe the BUS-XMIT and BUS-RCV (DX4020) or
BUS TX and BUS RX (D9133TTL-E) LEDs on the
network interface module (NIM). Refer to
Table 44 on page 79 for the DX4020, or
Table 45 on page 80 for the D9133TTL-E.
Are the BUS-XMIT and BUS-RCV (DX4020) or BUS
TX and BUS RX (D9133TTL-E) LEDs flashing?
Check the address DIP switches on the NIM.
Refer to Figure 35
and Figure 36 on page
Are the DIP switches set for address 88?
Set the DIP switches for address 88.
After changing the address, power the
NIM off then on.
Check the operation of other devices connected
to the control panel SDI bus.
Are other SDI devices working?
A B C
Bosch Security Systems, Inc. | 11/05 | F01U011024B
Figure 38
for the DX4020 and
Figure 33
on page
Figure 34 on page 78
Figure 37 and
Figure 38 and
on page 79 for the DX4020
79 for the D9133TTL-E.
for