Factory Service And Support; Warranty - Instrutech CVM211 User Manual

Instruction Manual CVM211 Stinger

Factory Service and Support

9
If you need help setting up, operating, troubleshooting, or obtaining a return materials authorization number
(RMA number) to return the module for diagnosis, please contact us during normal business hours (8:00am to
5:00pm Mountain time) Monday through Friday, at 303-651-0551. Or e-mail us at support@instrutechinc.com.
For the safety of our employees, you must down load a material disclosure form from our website at
www.instrutechinc.com Please use this form to provide a history of the gauge detailing what gases have been
used. We cannot work on gauges that have been exposed to hazardous materials.

10 Warranty

SELLER warrants that its products are free of defects in workmanship and material and fit for the uses set forth
in SELLER's catalog or product specifications, under the normal use and service for which they are intended.
The entire warranty obligation of SELLER is for the repair or replacement, at SELLER's option, of products or
parts (examination of which shall disclose to SELLER's satisfaction that it is defective) returned, to SELLER's plant,
properly identified within twenty four (24) months (unless otherwise noted) after the date of shipment from
InstruTech Plant. BUYER must obtain the approval of SELLER and a return authorization number prior to
shipment.
Alteration or removal of serial numbers or other identification marks renders this warranty void. The warranty
does not apply to products or components which have been abused, altered, operated outside of the
environmental specifications of the product, improperly handled or installed, or units which have not been
operated in accordance with SELLER's instructions. Furthermore the warranty does not apply to products that
have been contaminated, or when the product or part is damaged during the warranty period due to causes
other than ordinary wear and tear to the product including, but not limited to, accidents, transportation,
neglect, misuse, use of the product for any purpose other than that for which it was designed.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY EXTENDS
ONLY IN FAVOR OF THE ORIGINAL BUYER. THE BUYER'S SOLE REMEDY SHALL BE THE REPAIR OR REPLACEMENT, AS IS
EXPRESSLY PROVIDED HEREIN, OF ANY WARRANTED DEFECTIVE PRODUCT OR PART, AND UNDER NO CIRCUMSTANCE
SHALL SELLER BE LIABLE TO BUYER OR ANYONE ELSE FOR ANY CONSEQUENTIAL DAMAGES TO PERSONS OR
PROPERTY, FOR INCIDENTAL DAMAGES OR LOSS OF TIME, FOR ANTICIPATED OR LOST PROFITS, OR ANY OTHER LOSS
INCURRED BY THE BUYER RELATED TO THE PRODUCT COVERED BY THIS WARRANTY. THIS EXCLUSIVE REMEDY SHALL
NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS SELLER IS WILLING AND ABLE TO REPAIR
OR REPLACE DEFECTIVE PARTS IN THE PRESCRIBED MANNER. THIS LIMITED WARRANTY MAY NOT BE MODIFIED BY
SELLER UNLESS SUCH MODIFICATION OR WAIVER IS IN WRITING, EXECUTED BY AN AUTHORIZED OFFICER OF SELLER.
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