Troubleshooting - Philips Fidelio E6 User Manual

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Standby power management
When the product remains inactive for
15 minutes, it automatically switches to
standby or networked standby.
To deactivate Bluetooth connection, press
and hold the Bluetooth button on the
remote control.
To activate Bluetooth connection, enable
Bluetooth connection on your Bluetooth
device, or enable Bluetooth connection via
the NFC tag (if available).
26
EN

9 Troubleshooting

Warning
Risk of electric shock. Never remove the casing of the
product.
To keep the warranty valid, never try to repair
the product yourself.
If you have problems using this product, check
the following points before you request service.
If you still have a problem, get support at
www.philips.com/support.
Main unit
The buttons on this product do not work.
Disconnect this product from the power
supply for a few minutes, then reconnect.
Sound
No sound from the speakers of this product.
Connect the audio cable from this product
to your TV or other devices. However, you
do not need a separate audio connection
when:
this product and TV are connected
through HDMI ARC connection, or
a device is connected to the HDMI IN
connector on this product.
Make sure that you connect the audio
input on this product to the audio output
on your TV or other devices.
Reset this product to its factory settings.
On the remote control, select the correct
audio input.
Make sure that this product is not muted.
No sound from the wireless surround
speakers.
Make sure that the wireless surround
speaker is turned on. Press
wireless surround speaker.
Dock the wireless surround speakers onto
the main unit to charge the battery.
on the

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