There Is A Problem With The Picture; Testing The Picture - Samsung KS9800 E-Manual

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings Support
Before you review the list of problems and solutions below, use
problem is caused by the TV. The
flaws or faults.
The problem
Flickering and
Dimming
Component
Connections/Screen
Colour
Screen Brightness
Ghosting, Blurring, or
Juddering
Unwanted Powering
Off
Problems Powering On
Unable to find a
Channel
Self Diagnosis Start Picture Test
Start Picture Test
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable
Settings System
Settings System Eco Solution
If the colour on your Samsung television screen is not correct or the black and white
colours are off, run Start Picture Test
Start Picture Test).
If the test results indicate that the problem is not caused by the TV, do the following:
● Confirm that the video input connectors are connected to the correct external device video
output connectors.
● Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
If the colours on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
● Select
Settings
Contrast, Brightness, Sharpness, Colour, and
If you notice ghosting or blurring on the screen, use the
Settings Picture
If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy
efficiency functions. See if
Timer) has been enabled. The
specified period of time. If the Sleep Timer has not been enabled, see if
Off ( Settings
and disable them.
If you are having problems powering on your Samsung television, there are a number
of things to check before calling the service department. Confirm that the TV's power
cord is connected correctly at both ends and that the remote control is operating
normally. Make sure that the antenna cable or cable TV cable is firmly connected. If
you have a cable/satellite box confirm that it is plugged in and turned on.
If your TV is not connected to a cable box or satellite box, run
Settings Broadcasting
Try Now
Start Picture Test
displays a high definition picture you can examine for
Try this!
Eco Solution Energy Saving
Eco Sensor).
( Settings
Picture Expert Settings
Tint (G/R)
Expert Settings Auto Motion
Sleep Timer (
Sleep Timer automatically turns the TV off after a
System Eco Solution
Auto Tuning).
to determine if the
Energy Saving Mode
Mode) or Eco Sensor
Support Self Diagnosis
menu and adjust the Backlight,
settings.
Auto Motion Plus
Plus) to resolve the issue.
Settings System Time
Auto Power Off) has been enabled
Auto Tuning
(
(
function (
Sleep
Auto Power
(