Other Issues - Samsung KS9800 E-Manual

Other Issues

Use these procedures to resolve other issues which may occur.
The problem
The TV is hot.
The picture won't display
in full screen.
The "Mode Not
Supported" message
appears.
The Subtitles item in the
TV menu is greyed out.
The TV smells of plastic.
The Signal Information
option under Self
Diagnosis isn't activated.
The TV is tilted to the
side.
The stand is wobbly or
crooked.
The remote control or
voice does not work.
Watching TV for an extended period of time causes the panel to generate heat. The
heat from the panel is dissipated through internal vents running along the top of
the TV. The bottom, however, may feel hot to the touch after extended use. Children
watching TV need constant adult supervision to prevent them from touching the
TV. This heat, however, is not a defect and does not affect the TV's functionality.
HD channels will have black bars on either side of the screen when displaying
upscaled SD (4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies
that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
The output resolution of the attached device is not supported by the TV. Check
the TV's supported resolutions and adjust the external device's output resolution
accordingly.
You cannot select the Subtitle
TV via HDMI or Component. To view subtitles, turn on the external device's subtitle
function.
This smell is normal and will dissipate over time.
Verify that the current channel is a digital channel.
The Signal Information
Remove the base stand from the TV and reassemble it.
Make sure the indicator arrows on the stand and stand holder are properly aligned.
The TV ships with protective stickers covering some of the sensors. Make sure all
of the stickers have been removed.
Try this!
menu if you have selected a source connected to the
is only available for digital channels.