Troubleshooting Internet Connectivity Issues; Troubleshooting Wired Internet Connectivity Issues - Samsung KS9800 E-Manual

Troubleshooting Internet Connectivity Issues

If you are not able to connect the TV to the Internet, read the information below.

Troubleshooting wired Internet connectivity issues

After referencing the following content, troubleshoot the wired Internet connection issue. If the problem
persists, contact your Internet Service Provider.
No network cable found
Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If
it is on, try turning it off and on again.
IP auto setting failed
1.
Do the following or configure the
2.
Make sure that the DHCP server is enabled on the router, and reset the router.
Unable to connect to the network
1.
Check all IP Settings.
2.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
IP Settings manually.
IP Settings.