2-6-5. Control your TV with the Google Assistant ..............2-13 2-6-6. Works wth Amazon Alexa ....................2-13 2-6-7. Works with AirPlay 2 ......................2-14 2-7. The Samsung Smart Remote ......................2-15 2-8. Using the TV Controller ........................2-17 2-9. Rear Connect ............................2-18 2-10. Dimensions .............................2-19 3.
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4-3. Video Troubleshooting ........................4-11 4-3-1. Customer Picture Test ......................4-11 4-3-2. Video Circuit Layout ......................4-12 4-3-3. New combined MAIN Models ..................4-13 4-4. AUDIO Troubleshooting ........................ 4-16 4-5. Network Troubleshooting ......................4-17 4-5-1. Checking the Internet connection status ...............4-17 4-5-2. Using the Wifi Analyzer App .................... 4-19 4-5-3.
1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.
1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc. Parts that have special safety characteristics are identified by on schematics and parts lists.
1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.
1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. 1.
1. Precautions 1-4. Installation Precautions 1. For safety reasons, more than a people are required for carrying the product. 2. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. 3.
2. Product specifications 2. Product Specifications 2-1. Product Information Model UN**TU8000F Front View * W : Width H : High D : Depth Detail View Color Front : BLACK / Stand : BLACK / Deco : BLACK...
2. Product specifications 2-2. Specifications UN50TU8000 / UN50TU8200 / Model Name UN43TU8000 / UN43TU8200 UN50TU800D Display Resolution 3840 x 2160 3840 x 2160 Screen Size Diagonal 43˝ Class 50˝ Class 42.5 inches 49.5 inches Measured Diagonally Sound (Output) 20 W 20 W Dimensions (W x H x D) 37.9 x 22.0 x 2.3 inches...
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2. Product specifications UN85TU8000 / UN85TU800D / Model Name UN75TU8000 / UN75TU8200 UN85TU8200 Display Resolution 3840 x 2160 3840 x 2160 Screen Size Diagonal 75˝ Class 85˝ Class 74.5 inches 84.5 inches Measured Diagonally Sound (Output) 20 W 20 W Dimensions (W x H x D) Body 65.9 x 37.7 x 2.4 inches...
2. Product specifications 2-3. Other Information NOTE Design and specifications are subject to change without prior notice. Item UN**TU8000FXZA General Product Information Series Country UNITED STATES Display Screen Size 43" 50" 55" 65" 75" 85" Diagonal Screen Size 42.5" 49.5" 54.6"...
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2. Product specifications Item UN**TU8000FXZA Audio Multiroom Link Blutooth Audio Smart Service Samsung SMART TV Smart Operating System Tizen™ US English, UK English, India English, Korean, French, Bixby German, Italian, Spanish (features vary by language) Far-Field Voice Interaction Multi Voice Assistant...
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2. Product specifications Item UN**TU8000FXZA Connectivity Composite In (AV) Ethernet (LAN) Audio Out (Mini Jack) Digital Audio Out (Optical) RF In (Terrestrial / Cable input / Satellite 1/1(Common Use for Terrestrial)/0 input) Ex-Link ( RS-232C ) Supports USB to Ex-Link Adapter HDMI A / Return Ch.
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2. Product specifications Item UN**TU8000FXZA Additional Auto Power Off Feature Caption (Subtitle) Connect Share™ (HDD) ConnectShare™ (USB 2.0) Extended PVR Game Mode Yes (Auto Game Mode (ALLM), Game Motion Plus) Freesync G-SYNC OSD Language English, Spanish, French BT HID Built-in USB HID Support V-Chip IPv6 Support...
The part code for some accessories may differ depending on your region. • The provided accessories may vary depending on the model. Holder-Cable Power Cable Samsung Smart Remote / User Manual / Batteries (AA x 2) Regulatory Guide Product Code. No Product Code.
2. Product specifications 2-5. Key Features & Operation 2-5-1. 2020’ About This TV Contact Samsung TV Info – “About This TV” Settings Support About This TV £ £ £ QR CODE (Scanned & processed by email) MN : "Model Number"...
TV. • Service may not be launched at the same time as Samsung TV, and the availability may vary by region. 2-6-2. Spend time watching, not searching (US) Universal Guide (Availability of the feature may vary by region. Check before use.) A curated list of content from broadcast and streaming channels, personalized to you.
• Samsung may at any time and in its sole discretion without prior warning or notice change the Services or suspend and/or cease providing the Services or any part of the Services. Content, TV services and capabilities pictured may not be available in all regions and territories.
2-6-6. Works wth Amazon Alexa Amazon Alexa New Samsung TV works with Alexa so your life just got simpler. It’s easy to connect your Alexa-enabled devices. With Samsung TV's compatibility, have Alexa turn on your TV, change channels, control volume, and more.
AirPlay 2 With AirPlay 2 built in, you can stream or share content from Apple devices to the big screen. Effortlessly play videos, music, photos and more from your iPhone, iPad and Mac on your Samsung TV. • This service may not be available at the time of purchase of this product and the availability may vary by region.
• The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. • The Universal Remote function operates normally only when you use the Samsung Smart Remote that comes with the • The Universal Remote function operates normally only when you use the Samsung Smart Remote that comes with the TV.
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Pairing the TV to the Samsung Smart Remote Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically.
• The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not removed. Please • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not removed.
2. Product specifications 2-10. Dimensions Dimensions Back panel detail / Rear view Back panel detail / Rear view • The displayed image may differ from your TV, depending on the model. (Unit: inches) Model name UN43TU8000 / UN43TU8200 14.9 10.3 UN50TU8000 / UN50TU8200 / 17.9 11.5...
This section of the service manual describes the disassembly and reassembly procedures for the LED TV. 1. Disconnect the LED TV from the power source before disassembly. 2. Follow these directions carefully. − Use the Samsung Service tool to disassemble the cabinet • Recommend to use the Samsung Service tool CAUTION −...
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3. Disassembly and Reassemble Description Picture Description Insert the Open Jig completely into the tab of the Jig Direction rear cover’s left side bottom corner and following directions 1→2→3. A/S-ASSY MISC P-JIG-2017 BN81-14946B Locking Part • 43 inches − Top : 8 point −...
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3. Disassembly and Reassemble Description Picture Description • 55 inches Snap Hooks − Snap Hooks : 2 point − Top : 10 point − Left/Right : 4 point − Bottom : 10 point − Cover Raer : 3 point Cover Rear Bottom • 65 inches Snap Hooks...
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3. Disassembly and Reassemble Description Picture Description • 85 inches − Top : 14 point − Left/Right : 8 point − Bottom : 16 point − COVER REAR : 7 point COVER REAR Bottom Gently lift up the rear cover from the middle to prevent inside clips damaged.
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3. Disassembly and Reassemble Description Picture Description Remove the Speaker and BT/WIFI/IR Function. SPEAKER( BT/WIFI/IR Function( BT/WIFI/IR/FUNCTION (1) 1. Remove the cable from ASSY PCB MAIN. LEAD CONNECTOR-SUB ASSY 2. Remove from panel. <Cable removal> BT/WIFI/IR Function ASSY SPEAKER P-FRONT (2) 1.
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3. Disassembly and Reassemble Description Picture Description Remove LEAD CONNECTOR-POWER Cables and [1CNT] FFC Cables. LEAD CONNECTOR-POWER Cables • LEAD CONNECTOR-POWER (SMPS - MAIN) • FFC Cables (1 EA) FFC Cables • LEAD CONNECTOR-POWER (SMPS - MAIN) [2CNT] • FFC Cables (2 EA) LEAD CONNECTOR-POWER Cables FFC Cables...
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3. Disassembly and Reassemble Description Picture Description Remove the ASSY PCB MAIN. • Gently lift up (Top Right corner) to release the lock. • Use both hands to hold the board and slide to the left to release the board. Lift Here to Release lock NOTE • When installing the Main board, verify...
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3. Disassembly and Reassemble Description Picture Description Before Removing SMPS board, Discharge Capacitors • 43 inches You have to discharge the SMPS by using service JIG across leads of Large Capacitors as pictured below. If LED ON -> LED OFF, Discharge is completed. Then verify voltage is less than 10Vdc across leads Measurement point with Volt Meter.
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3. Disassembly and Reassemble Description Picture Description Discharge Capacitors • 50 inches You have to discharge the SMPS by using service JIG across leads of Large Capacitors as pictured Measurement point below. If LED ON -> LED OFF, Discharge is completed. Then verify voltage is less than 10Vdc across leads with Volt Meter.
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3. Disassembly and Reassemble Description Picture Description Discharge Capacitors • 55 inches Measurement point You have to discharge the SMPS by using service JIG across leads of Large Capacitors as pictured below. If LED ON -> LED OFF, Discharge is completed. Then verify voltage is less than 10Vdc across leads with Volt Meter.
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3. Disassembly and Reassemble Description Picture Description Discharge Capacitors • 65 inches Measurement point You have to discharge the SMPS by using service JIG across leads of Large Capacitors as pictured below. If LED ON -> LED OFF, Discharge is completed. Then verify voltage is less than 10Vdc across leads with Volt Meter.
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3. Disassembly and Reassemble Description Picture Description Discharge Capacitors • 75 inches You have to discharge the SMPS by using service JIG across leads of Large Capacitors as pictured below. Measurement point If LED ON -> LED OFF, Discharge is completed. Then verify voltage is less than 10Vdc across leads with Volt Meter.
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3. Disassembly and Reassemble Description Picture Description Discharge Capacitors • 85 inches You have to discharge the SMPS by using service JIG across leads of Large Capacitors as pictured below. Measurement point If LED ON -> LED OFF, Discharge is completed. Then verify voltage is less than 10Vdc across leads with Volt Meter.
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3. Disassembly and Reassemble Description Picture Description Remove the SMPS. 1. Push and hold down BLU connector tab to release it’s panel lock connection. <LEAD CONNECTOR-BLU > 2. Lift to release the lock tab on upper left side of Board. (Step 4 will assist) 3.
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3. Disassembly and Reassemble Description Picture Description 4. Use Open Jig in notch to help release & smoothly slide SMPS to the Right. (While pushing BLU Tab & Releasing Lock Tab) 5. Gently lift the 1 edge to unlock the SMPS board.
4. Troubleshooting 4-2-1. SMPS Standby TV POWER STANDBY TEST : 1. TV in Standby Check Standby LED Indicator 2. If Not Lit: Check AC 120Vac Line 3. If missing: Check AC120Vac Source/Power Cord 4. If OK: Check resistance on SMPS FUSE after first removing AC power cord. 5.
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4. Troubleshooting TV POWER ON SEQUENCE TEST : Simplified Version 1. Verify Standby Light If missing perform Standby Test / Function Test 2. Power TV On Check Standby LED changes and TV Powers On 3. If Standby light won’t change (turn off or flash) Check with both Remote & Function Control Power command Check Power On/Off changes from 0Vdc (off) to 3.3Vdc (on) →...
4. Troubleshooting 4-2-3. Backlight Test Backlight Test : Panel BL Connector: Two Sets of LED BL Strings seen in example (connected in series - if one fails both go off) CNL801 CNL801 CNL801 (LED Connector) 65" (LED Connector) (LED Connector) 43"/50"/55"...
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4. Troubleshooting Backlight Test: (Extended Test) Panel BL Connector: Two Sets of LED BL Strings seen in example (connected in series - if one fails both go off) CNL801 CNL801 CNL801 (LED Connector) 65" (LED Connector) (LED Connector) 43"/50"/55" 75"...
4. Troubleshooting 4-3. Video Troubleshooting 4-3-1. Customer Picture Test MAIN BOARD Main Section Pre-FRC Post FRC Results Problem • Check Signal Source and other inputs Pass Pass Pass • Replace Main/T-CON Board Fail Pass Pass • Replace Main/T-CON Board Fail Fail Pass...
4. Troubleshooting 4-3-2. Video Circuit Layout • ENTER : Factory mode Test Pattern £ £ Main IC [Factory Mode] Check Test Patterns 1. Verify "Scaler Pattern" and "US Post Pattern" 2. Verify "FRC Pre Test Pattern" 3. Verify "FRC Post Test Pattern" 4.
4. Troubleshooting 4-3-3. New combined MAIN Models • Main Section PRE FRC Section POST FRC Section T-CON Section £ PANEL £ £ £ Pre Scaller & US Post of Main Section Customer Picture Test 1 Mute > 1 > 4 > 7 > Mute Video Operation Generated on Main Section.
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4. Troubleshooting POST FRC Section Customer Picture Test 3 POST FRC (Factory Mode) Video Operation Generated at Post FRC Section. • If OK: Replace Main Board • If Noisy: Mute £ 3 £ 6 £ 9 £ Mute T-CON Section Mute >...
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4. Troubleshooting PANEL • Check Panel 1. If Noisy Video: Soc T-CON Pattern in Factory Mode → Use type of Noise observed (Bars, single lines, video distortion, etc to help.) → If noise is only on one half of screen check / swap panel cables. →...
4. Troubleshooting 4-4. AUDIO Troubleshooting • Source Main Board Speakers £ £ AUDIO TEST • The picture is good but there is no sound. Set Sound Output to TV Speaker. → Settings Sound Sound Output £ £ £ • The speakers are making an odd sound. Run Sound Test.
4. Troubleshooting 4-5. Network Troubleshooting When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. <TV> <Router> <Internet> 4-5-1. Checking the Internet connection status Settings General Network Network Status £ £ £ £ TV to Router "Failure" 1. Select the Network Status menu. – View the current network and Internet status. <Network Status : TV Router Internet>...
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4. Troubleshooting Router to Network "Failure" 1. Select the Network Status menu. – View the current network and Internet status. 2. Check the connection status of your TV and network devices on the Network Status menu. <Network Status : TV Router Internet>...
4. Troubleshooting 4-5-2. Using the Wifi Analyzer App 1. Download the free app from your Android phone called Wi-Fi Analyzer. Wi-Fi Analyzer 2. Select Network under test. 3. Check Signal Strength Meter at both router location and TV location. Check other Wi-Fi Signals in the area. Check for competing adjacent channels.
4. Troubleshooting 4-5-3. Wired LAN Operation Test (TV to Router) Settings General Network Network Settings Network Type Wired £ £ £ £ £ £ Use an external Router and LAN Cable for testing. NOTE No Internet connection is required or used in this example. 1.
4. Troubleshooting 4-5-4. Know Before Wireless Internet Connection Wi-Fi Security Key Distance between the wireless router and TV Go to TV Web Browser / Go to speedof.me / testmy.net → HD Video Streaming - 5Mbps and up → UHD Video Streaming - 25Mbps and up →...
4. Troubleshooting 4-6. Smart Hub When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. <TV> <Router> <Internet> <Samsung Server> 4-6-1. Smart Hub Connection Test Settings Support Device Care Self Diagnosis Smart Hub Connection Test £ £ £ £ £ 1. Select the Smart Hub Connection Test menu. – The Test Smart Hub Connection screen appears.
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• ISP Blocking If it Fails: → Internet Service Provider is Active. → With DNS setting at 8888. → With Hot Spot. • Samsung Server Test If it Fails: → Network Status. If OK: → Reset Smart Hub. → Terms of Agreement are accepted.
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4. Troubleshooting About This TV to check Settings Support About This TV £ £ £ Wired MAC Address : missing or error → Replace Main Board Wireless MAC Address Bluetooth Address → If Bluetooth Address or Wireless MAC Address are missing or errors exist. BT &...
Factory Remote 1. Power TV ON. 2. Select TV Source. 3. Info → Factory. 4. Use MENU for return. AA81-00243A (Service Remotes) Samsung IR Remote 1. TV Power Standby. 2. Press as follows. • Remote Button NTSC MUTE POWER INFO MENU MUTE...
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4. Troubleshooting Performing Factory Reset 1. Enter Factory Mode. 2. Select Option Factory Reset £ 3. TV will power off. 4. Perform ALL TV Settings. (New out of box condition) First Screen Appearing in Factory Mode • Sample : QN65Q60TAFXZA 4-27...
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4. Troubleshooting Important Screen Info • Micom Version • Sub Micom • Tizen Platform info • BT Version • E-Manual • Blaster Version • E-POP Version • EDID Success (Status) • HDCP Success (Status • FRC • Dimming • T-CON • Model • Wired MAC Success • Wireless MAC Success...
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4. Troubleshooting SVC £ Test Patterns Main IC [Factory Mode] 1. Verify "Scaler Pattern" and "US Post Pattern". Scaler Pattern 2. Verify "FRC Pre Test Pattern". US Post Pattern 3. Verify "FRC Post Test Pattern". FRC Pre Pattern 4. Verify "SoC TCON Test Pattern". FRC Post Pattern SOC TCON Pattern SOC TCON Pattern Level...
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4. Troubleshooting Factory Mode £ Control £ EDID 1. Remove ALL HDMI connections. 2. Factory Mode £ Control £ EDID. (→ Enter Key) Option EDID Control Sub Option Debug Hotel Option Shop Option Asia Option ADC/WB Sound Advanced 3. Select EDID/OFF to ON. (→ Right Arrow Key) EDID ON/OFF 4.
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4. Troubleshooting SVC £ Info £ ER Count Check each item listed. Important Items WD Count: Watch Dog → Hardware related issue. AR Count: Auto Reset → Software (i.e. Apps) related. WiFi Count: Check all listed items BT Count: Check all listed items VCC Fail Count →...
4. Troubleshooting 4-9. Replacing Main Board When replacing Main Board, certain values needs to be manually input in Factory menu to complete the replacement. Steps to Replace Main Board 1. Enter Factory Menu (Use Factory Remote only). – Power TV on : Select TV Source Info/Factory Option...
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4. Troubleshooting Writing Type • For Quick Entry of Type. Confirm Type from Option Byte Table for your TV. Home Updates Exit 2. Select Writing Type. Factory Reset "Set Panel Type" appears. Type 65B6AU0GT 4. Enter exact Model Type using cursors. Writing Type 5.
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4. Troubleshooting SW Model • Check Label Rating of the TV (located on the Rear Cover). – SW Model is digits after "/" in Version No. – Choose same SW Model code from the list. Home Updates Exit Factory Reset Type 65B6AU0GT Writing Type...
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4. Troubleshooting Front Color • Check Label Rating of the TV (located on the Rear Cover). Home Updates Exit Factory Reset Type 65B6AU0GT Writing Type Local Set SW Model UTU8000 Front Color UTU8000H-U65TH1 Writing Front Color Model Code UN65TU8000FXZA TUNER QTQ80D-Q49TD1 QTQ950SA-Q85TA1 QTQ80D-Q55TD1...
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4. Troubleshooting Model Code • For Quick Entry of Model Code. Confirm Model Code from Option Byte Table for your TV. Home Updates Exit 2. Select Model Code. Factory Reset "Set Model Code" appears. Type 65B6AU0GT 4. Enter exact Model Code using cursors. Writing Type 5.
4. Troubleshooting 4-10. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UN43TU8000FXZA • PANEL / SMPS / MAIN Information PANEL SMPS MAIN Vendor...
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4. Troubleshooting UN50TU8000FXZA • PANEL / SMPS / MAIN Information PANEL SMPS MAIN Vendor Code/Spec Type Vendor Code/Spec ASSY CHASSIS ASSY PCB MAIN BN95-06369A BN44-01054E 50C6AU0GT YA01 HANSOE BN91-21793V BN94-15274U CY-BT050HGPV1V L55S6_THS BN95-06497A BN44-01054E 50L6AU0GT AA02 HANSOE BN91-22096J BN94-15688B CY-BT050HGAV1H L55S6_THS BN95-06370F...
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4. Troubleshooting UN55TU8000FXZA • PANEL / SMPS / MAIN Information PANEL SMPS MAIN Vendor Code/Spec Type Vendor Code/Spec ASSY CHASSIS ASSY PCB MAIN BN95-06371A BN44-01054A 55S6AU0GT CB01 CSOT DYREL BN91-21793G BN94-15274G CY-BT055HGHV1V L55S6_TDY • MAIN Factory Option Local Set BOM Model Front Color S/W Model...
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4. Troubleshooting UN65TU8000FXZA • PANEL / SMPS / MAIN Information PANEL SMPS MAIN Vendor Code/Spec Type Vendor Code/Spec ASSY CHASSIS ASSY PCB MAIN BN95-06377A BN44-01055A 65B6AU0GT BA01 DYREL BN91-21793Q BN94-15274H CY-BT065HGEV1V L65S6N_TDY BN95-06376D BN44-01055A 65A6AU0GT FA02 DYREL BN91-22196F BN94-15808E CY-BT065HGLV4H L65S6N_TDY • MAIN Factory Option...
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4. Troubleshooting UN75TU8000FXZA • PANEL / SMPS / MAIN Information PANEL SMPS MAIN Vendor Code/Spec Type Vendor Code/Spec ASSY CHASSIS ASSY PCB MAIN BN95-06379A BN44-01056A 75B6AU0GT BB01 HANSOE BN91-21793U BN94-15313X CY-BT075HGEV1V L75S6N_THS BN95-06380D BN44-01056A 75A6AU0GT FB02 HANSOE BN91-22196G BN94-15808D CY-BT075HGLV4H L75S6N_THS • MAIN Factory Option...
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4. Troubleshooting UN85TU8000FXZA • PANEL / SMPS / MAIN Information PANEL SMPS MAIN Vendor Code/Spec Type Vendor Code/Spec ASSY CHASSIS ASSY PCB MAIN BN95-06541A BN44-01065B 85S6AU0GT CA01 CSOT HANSOE BN91-21947J BN94-15418G CY-BT085HGHV1H L82S6N_THS BN95-06740A BN44-01065B 85L6AU0GT AA02 HANSOE BN91-22196C BN94-15808H CY-BT085HGAV1H L82S6N_THS...
4. Troubleshooting 4-11. Factory Data Option Factory Menu Name Data Range Factory Reset • Type 65B6AU0GT Refer to "4-10. Detail Factory Option". Writing Type Local set SW Model UTU8000 Front Color Writing Front Color • Model Code UN65TU8000FXZA 43/50/55/65/75/85 •...
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4. Troubleshooting Factory Menu Name Data Range ECO IC TYPE NOT_DETECT COLOR IC TYPE RISG315 Info Link Server Type development Info Link Country None TTX Group UserOSD OPTION_SWU RF Remocon Support CDD mode … DPMS Support T-CON Device NIKE-L RM Server Type Operating LMF LEAVE THRESHOLD LMF TRIM THRESHOLD...
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4. Troubleshooting Factory Menu Name Data Range FirstScreen Cach Size Hotel Option Hospitality Mode Power On Menu OSD Operation Music Mode External Source Eco Solution Cloning Shop Option Exhibition Mode Peak Mode Metadata Shopmode Picture Reset Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking...
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4. Troubleshooting Factory Menu Name Data Range Subwoofer Support Woofer Type Woofer Volume 0xc7h Woofer Scale 0x3fh Woofer Check sum 0x0000A273 PEQ Inx PEQ Test Ready Speaker EQ Bottom Checksum NONE Wall Filter Type SRS Tuning Parm SPDIF PCM Gain AudioDock BT Delay 3D_Glass BT delay Mic Scale...
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4. Troubleshooting Factory Menu Name Data Range FHD DDR SSC ON OFF FHD DDR SSC Value UHD DDR SSC ON OFF UHD DDR SSC Value P eBus SSC ON/OFF P eBus Value LVDS SSC ON/OFF LVDS SSC Value AP Vx1 SSC ON/OFF AP Vx1 Value N Vx1 SSC ON/OFF N Vx1 Value...
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4. Troubleshooting Factory Menu Name Data Range BT_ON_OFF RF Mute Time 600ms Tuner Margin European specifications FRC FDISPLAY ON/OFF 3D FDISPLAY ON/OFF PC Mode ON/OFF FRC VX1 RX EQ SETTING FRC VX1 TX Pre_emphasis setting Netflix OSD Threshold TCON TCON_TEMP READ TEMP LAST 6000 DCC VERSION TCON Demura Bypass...
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4. Troubleshooting Factory Menu Name Data Range HDMI SW Failure HDMI Rx Failure MP Failure Main SerDES Failure Jack SerDES Failure Stress Mode Log Analyzer Error Popup On/Off DeadLock KILL CES Option CES Convergence Option CES ATSC 3_0 CES OOBE MVPD SUPPORT BT DUT BT Throughput Reproduce Module...
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4. Troubleshooting SVC Factory Menu Name Data Range Self Test(for HW) * the Output of test pattern from each IC Info Reset Apps Reset SVC Reset SPI Flash Reset Data Sync Reset Factory Data Reset OPTION_HDMI DVI/HDMI SOUND Auto HDMI HOT PLUG Disable HOTPLUG SWITCHING...
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4. Troubleshooting Factory Menu Name Data Range HDMI HDCP EN HDMI HDCP EN FLAG POWER ON FLT CNT LOS HDCP UPDATE SPI READY SPI VERSION HdmiRx EQ HDMI TMDS ERR DET DVB CI TS Clock delay TC TS Clock delay S CI Control Buf ON TS Clock delay CPU TS Clock delay TC2...
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4. Troubleshooting Factory Menu Name Data Range PANEL FLASH UPGRADE Logic Usb D/L SUBMICOM UPGRADE * Upgrade Sub-Micom Program SUBMICOM JP USB UPGRADE BT UPGRADE BT FREEPAIRING Function Upgrade FRC3D FW UPGRADE FRC3D SRP UPGRADE FRC3D LD UPGRADE FRC2 3D FW UPGRADE Camera Upgade * Upgarde Camera module(There is upgrade program in Main-Image)
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4. Troubleshooting Factory Menu Name Data Range Source Direct On/Off Apps Update Auto Power LAST POWER SMCE Control Motor Test Cube Test V APP Picture Direct On/Off SVC Panel ORIGINAL Serial number Writing S/N ADC/WB Factory Menu Name Data Range AV Calibaration Comp Calibration...
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4. Troubleshooting Factory Menu Name Data Range G-Offset B-Offset R-Gain G-Gain B-Gain WB-W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain...
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4. Troubleshooting Factory Menu Name Data Range R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On/Off SPI R-Offset SPI G-Offset SPI B-Offset SPI R-Gain SPI G-Gain SPI B-Gain SPI N Rgain SPI N Bgain SPI N Roffset SPI N Boffset SPI W2 Rgain...
4. Troubleshooting 4-12. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x03 0x00 0x01...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Relax 0x07 PICTURE BackLight(CellLight) 0~20 0x01 0x00 (0~20) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness 0~100 0x04 0x00 (0~100) Color 0~10 0x05 0x00 (0~100) Tint 0x06 0x00 (0~100) Advanced Settings Black Tone 0x07...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Yellow 0x03 PICTURE Advanced Settings Color Space Custom Cyan 0x04 Color Magenta 0x05 Color Space Custom 0~100 0x13 0~100 fixed command Color Red Value Color Space Custom 0~100 0x14 0~100 fixed command Color Green Value Color Space Custom 0~100 0x15...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Auto1 0x01 PICTURE Film Mode Auto2 0x02 Cinema 0x03 Smooth Auto Motion Plus 0x06 0x00 Clear 0x01 Standard 0x02 Smooth 0x03 Custom 0x04 Blur Reduction 0x0b 0x01 value fixed command Judder Reduction 0x02 value fixed command LED Clear Motion...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Position2 0x01 PICTURE Screen Adjustment Position Position3 0x02 Position4 0x03 Reset Picture Reset Picture 0x0d 0x0b 0x00 0x00 3D Mode 0x0e 0x0c 0x00 0x00 2D->3D 0x01 Side By Side 0x02 Top Bottom 0x03 Line By Line 0x04...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Sound_ 0x04 0x00 fixed command Select_Main PICTURE Pip Sound_ 0x01 fixed command Select_Sub Channel_Up 0x05 0x00 fixed command Channel_ 0x01 fixed command Down Sound Sound Mode Standard 0x0c 0x00 0x00 0x00 Music 0x01 Movie 0x02 Clear Voice 0x03 Amplify 0x04...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value 0x01 Medium 0x02 High 0x03 Sound TV Installation Type Stand 0x0c 0x00 0x00 Wallmount 0x01 Audio Delay Dealy Value 0~250 0x0d 0x00 (0~250) (0x00~0xFA) Key Generation *Refer for 0x0d 0x00 0x00 Table Show/Hide Control Show 0x0e...
TV to update. To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
4. Troubleshooting 4-13-1. Updating to the latest TV software Updating the Software Updating the Software If you want to keep the TV in its best condition, or if you have an intermittent issue, please update it to the latest version. If you want to keep the TV in its best condition, or if you have an intermittent issue, please update it to the latest If you want to keep the TV in its best condition, or if you have an intermittent issue, please update it to the latest The color and design of the TV and its accessories and the features of the TV may differ depending on the model or geographical...
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Settings Support About This TV and check the model code and software version. 7. Using a computer, connect to www.samsung.com. - 194 - Using a computer, connect to www.samsung.com. Using a computer, connect to www.samsung.com. Using a computer, connect to www.samsung.com.
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4. Troubleshooting 8. Find your TV model and download the firmware file. Find your TV model and download the firmware file. Find your TV model and download the firmware file. Find your TV model and download the firmware file. 9. Find your TV model and download the firmware file. SEE ALL SUPPORT SEE ALL SUPPORT SEE ALL SUPPORT Find your TV model and download the firmware file.
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4. Troubleshooting Unzip the downloaded file and store it in your USB drive top folder. Unzip the downloaded file and store it in your USB drive top folder. Unzip the downloaded file and store it in your USB drive top folder. 12.
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4. Troubleshooting The firmware update begins automatically. Your TV will automatically powercycle when the firmware update is 15. After your TV turns on, select Settings Support About This TV and check the new firmware version. completed. Do not turn off your TV while the firmware update is in progress. £...
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Sheet1 Part No Parts DescriptioLocation Status Quantity Valid From 1 0401-001056 DIODE-SWITCDS01A 2 PC 2 0403-002067 DIODE-ZENER;PESD5V0U1UT, 2 PC 3 0404-001404 DIODE-SCHOTTKY;BAT721C, SA 2 PC 4 0404-001640 DIODE-SCHOTTKY;SS1060HSA 6 PC 5 0404-001953 DIODE-SCHOTTKY;MBRA340 SA 6 PC 6 0404-001976 DIODE-SCHOTTKY;SV540,40 SA 2 PC 7 0406-001200 DIODE-TVS...
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Sheet1 53 2007-000979 R-CHIP;5.6KOHM,1%,1/10W,T SA 2 PC 54 2007-001125 R-CHIP;68KOHM,1%,1/10W,T SA 4 PC 55 2007-001288 R-CHIP 16 PC 56 2007-001298 R-CHIP 4 PC 57 2007-002899 R-CHIP;10OHM,1%,1/10W,TP, S A 64 PC 58 2007-002906 R-CHIP;200KOHM,1%,1/10W,SA 2 PC 59 2007-007107 R-CHIP 24 PC 60 2007-007131 R-CHIP 2 PC...
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Sheet1 106 2203-006698 C-CER,CHIP;10 AD480 16 PC 107 2203-006844 C-CER,CHIP;47 AD480 2 PC 108 2203-007176 C-CER,CHIP;10 AD480 16 PC 109 2203-007240 C-CER,CHIP AD480 84 PC 110 2203-007269 C-CER,CHIP AD480 30 PC 111 2203-007271 C-CER,CHIP AD480 20 PC 112 2203-007306 C-CER,CHIP;10 AD480 52 PC 113 2203-007393 C-CER,CHIP AD480...
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Sheet1 159 BN96-50319A ASSY LED BAR P;20Y 43TU SA 6 PC 160 BN96-50320A ASSY LED BAR P;20Y 43TU SA 6 PC 161 BN96-50321A ASSY SPEAKER P-FRONT;TV SA 2 PC 162 BN96-50809W ASSY COVER R001A 2 PC 163 BN96-50861A ASSY STAND P-COVER TOP SA 2 PC 164 BN96-50866A ASSY STAND P-COVER TOP SA 2 PC...
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Model Version Panel P/N Panel Type BOM/Model Front Color SW Model QN43LS01TAFXZA BA01 BN95-06430B 43B6AUART QN43LS01TAFXZA QTLS01N-Q43TN1 LS01T QN55LS01TAFXZA FD02 BN95-06340B 55A1AUART QN55LS01TAFXZA QTLS01N-Q55TN1 LS01T QN55LS01TAFXZA BA01 BN95-06340B 55A1AUART QN55LS01TAFXZA QTLS01N-Q55TN1 LS01T QN32LS03TBFXZA BA01 BN95-06556A 32B6AF0QT QN32LS03TBFXZA QTLS03S-Q32TS1 LS03TS QN43LS03TAFXZA BA01 BN95-06430A 43B6AU0QT...
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Model Version Panel P/N Panel Type BOM/Model Front Color SW Model QN85Q6DTAFXZA AA01 BN95-06501A 85L6AU0RT QN85Q6DTAFXZA QTQ60F-Q85TF1 QTQ6D QN55Q70TAFXZA FB03 BN95-06340D 55A1AU7RT QN55Q70TAFXZA QTQ70E-Q55TE1 QTQ70 QN55Q70TAFXZA CF04 BN95-06341K 55S1AU7RT QN55Q70TAFXZA QTQ70E-Q55TE1 QTQ70 QN55Q70TBFXZA FB01 BN95-06340D 55A1AU7RT QN55Q70TBFXZA QTQ70E-Q55TE1 QTQ72 QN55Q70TBFXZA CF02 BN95-06341K 55S1AU7RT...
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Model Version Panel P/N Panel Type BOM/Model Front Color SW Model QN65Q850TAFXZA FF02 BN95-06473E 65A1ZE8TT QN65Q850TAFXZA QTQ800B-Q65TB1 QTQ850 QN75Q850TAFXZA FA02 BN95-06472A 75A1ZE8TT QN75Q850TAFXZA QTQ800B-Q75TB1 QTQ850 QN75Q850TAFXZA FB03 BN95-06472E 75A1ZE8TT QN75Q850TAFXZA QTQ800B-Q75TB1 QTQ850 QN82Q850TAFXZA FA01 BN95-06471A 82A1ZE8TT QN82Q850TAFXZA QTQ800B-Q82TB1 QTQ850 QN49Q8DTAFXZA FA01 BN95-06332A 49A6AU8TT...
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Model Version Panel P/N Panel Type BOM/Model Front Color SW Model UN55TU7000FXZA FA01 BN95-06372C 55A6AUAGT UN55TU7000FXZA UTU7000K-U55TK1 UTU7000 UN55TU700DFXZA CA02 BN95-06371C 55S6AUAGT UN55TU700DFXZA UTU7000K-U55TK1 UTU700D UN55TU700DFXZA FA01 BN95-06372C 55A6AUAGT UN55TU700DFXZA UTU7000K-U55TK1 UTU700D UN58TU7000FXZA YA01 BN95-06374A 58C6AUAGT UN58TU7000FXZA UTU7000K-U58TK1 UTU7000 UN58TU7000FXZA YE02 BN95-06374G 58C6AUBGT...
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Model Version Panel P/N Panel Type BOM/Model Front Color SW Model UN65TU8200FXZA AA04 BN95-06725A 65L6AU0GT UN65TU8200FXZA UTU8000H-U65TH1 UTU8200 UN75TU8200FXZA BB02 BN95-06379A 75B6AU0GT UN75TU8200FXZA UTU8000H-U75TH1 UTU8200 UN75TU8200FXZA BA01 BN95-06379B 75B6AU0GT UN75TU8200FXZA UTU8000H-U75TH1 UTU8200 UN75TU8200FXZA FB03 BN95-06380D 75A6AU0GT UN75TU8200FXZA UTU8000H-U75TH1 UTU8200 UN85TU8200FXZA CA01 BN95-06541A 85S6AU0GT...
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Sheet1 Part No Parts DescriptioLocation Status Quantity Valid From 1 0401-001056 DIODE-SWITCDS01A 2 PC 2 0403-002067 DIODE-ZENER;PESD5V0U1UT, 2 PC 3 0404-001404 DIODE-SCHOTTKY;BAT721C, SA 2 PC 4 0404-001640 DIODE-SCHOTTKY;SS1060HSA 6 PC 5 0404-001953 DIODE-SCHOTTKY;MBRA340 SA 6 PC 6 0404-001976 DIODE-SCHOTTKY;SV540,40 SA 2 PC 7 0406-001200 DIODE-TVS...
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Sheet1 53 2007-000979 R-CHIP;5.6KOHM,1%,1/10W,T SA 2 PC 54 2007-001125 R-CHIP;68KOHM,1%,1/10W,T SA 4 PC 55 2007-001288 R-CHIP 16 PC 56 2007-001298 R-CHIP 4 PC 57 2007-002899 R-CHIP;10OHM,1%,1/10W,TP, S A 64 PC 58 2007-002906 R-CHIP;200KOHM,1%,1/10W,SA 2 PC 59 2007-007107 R-CHIP 24 PC 60 2007-007131 R-CHIP 2 PC...
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Sheet1 106 2203-006698 C-CER,CHIP;10 AD480 16 PC 107 2203-006844 C-CER,CHIP;47 AD480 2 PC 108 2203-007176 C-CER,CHIP;10 AD480 16 PC 109 2203-007240 C-CER,CHIP AD480 84 PC 110 2203-007269 C-CER,CHIP AD480 30 PC 111 2203-007271 C-CER,CHIP AD480 20 PC 112 2203-007306 C-CER,CHIP;10 AD480 52 PC 113 2203-007393 C-CER,CHIP AD480...
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Sheet1 159 BN96-50321A ASSY SPEAKER P-FRONT;TV SA 2 PC 160 BN96-50418C ASSY CHASSIS FRONT P;43 SA 2 PC 161 BN96-50442B ASSY COVER DECO 2 PC 162 BN96-50809W ASSY COVER R001A 2 PC 163 BN96-50861A ASSY STAND P-COVER TOP SA 2 PC 164 BN96-50866A ASSY STAND P-COVER TOP SA 2 PC Page 4...