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INSTALL GUIDE
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
HG43AT690U HG50AT690U HG55AT690U
HG65AT690U HG75AT690U
(Singapore, Saudi Arabia Only: HG43AT690UK / HG50AT690UK /
HG55AT690UK / HG65AT690UK / HG75AT690UK)
Serial No.
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Table of Contents
Related Manuals for Samsung HG50AT690U
Summary of Contents for Samsung HG50AT690U
- Page 1 INSTALL GUIDE HG43AT690U HG50AT690U HG55AT690U HG65AT690U HG75AT690U (Singapore, Saudi Arabia Only: HG43AT690UK / HG50AT690UK / HG55AT690UK / HG65AT690UK / HG75AT690UK) Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.
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Page 2: Before Reading This Install Guide
Before Reading This Install Guide This TV model is designed for hotels or the other hospitality businesses, supports a variety of special functions, and lets you limit some user (guest) controls. Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product appearance. -
Page 3: Warning! Important Safety Instructions
Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product. Class II product: This symbol indicates that a CAUTION safety connection to electrical earth (ground) is not required. - Page 4 • Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc.
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Page 5: Table Of Contents
Contents Before Reading This Install Guide ---------------------------------------------------------------------------- Warning! Important Safety Instructions ---------------------------------------------------------------------------- What's in the Box? TV Installation Assembling the swivel (43″-55″) ---------------------------------------------------------------------------- Installing the LED TV Stand ---------------------------------------------------------------------------- Installing the wall mount kit ---------------------------------------------------------------------------- Securing the TV to the Wall ---------------------------------------------------------------------------- Wall Mount Kit Specifications (VESA) ----------------------------------------------------------------------------... - Page 6 Using a Multi Code Remocon Setting the Soundbar Samsung Soundbar and Hospitality TV ---------------------------------------------------------------------------- Editing Channels Channel Bank Editor (Smoovie TV Only) ---------------------------------------------------------------------------- Using Channel Editor ---------------------------------------------------------------------------- Anti-theft Kensington Lock Specifications and Other Information Specifications ---------------------------------------------------------------------------- Environmental Considerations ---------------------------------------------------------------------------- Decreasing power consumption...
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Page 7: What's In The Box
01 What's in the Box? Make sure the following items are included with your TV. If any items are missing, contact your dealer. Remote Control & Batteries (AAA x 2) Power Cord Data Cable (depending on the model) (Not available in some locations) (43″-55″) (43″-55″) Quick Setup Guide / Regulatory Guide... - Page 8 For more information on safe disposal and recycling visit our website www.samsung.com/in or contact our Helpline numbers-1800 40 SAMSUNG(1800 40 7267864) (Toll-Free)
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Page 9: Tv Installation
02 TV Installation Assembling the swivel (43″-55″) WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dresser top, etc. as described in the installation instructions. The LED TVs have swivel stands. You can configure these stands so that the TVs swivel 20 degrees left and right, 60 degrees left and right, or 90 degrees left and right using the BRACKET HOLDER SWIVEL. -
Page 10: Installing The Led Tv Stand
Installing the LED TV Stand Assembling the Stand and Components (43″-55″) When installing the stand, use the provided components and parts. BN96-32380B (M4 x L14) BN96-32380C (M4 x L14) BN96-49299A (M4 x L14) (43″-55″) BN96-49315A (M4 x L14) Stand Guide Stand Screws Cable Guide (M4 x L14) - Page 11 Assembling the Stand and Components (65″-75″) Stand Cable Guide NOTE • Make sure to distinguish between the front and back of each component when assembling them. • Make sure that at least two persons lift and move the TV. English - 11...
- Page 12 Assembling the Hotel Mount Kit (43˝-55˝) Short Bolt x 2 Long Bolt x 2 Washer x 2 Nut x 2 [ Affix the stand to a flat surface such as a dresser top, desk top, or entertainment centre as shown. WARNING: To prevent injury, you must attach this TV securely to the floor, a table, a dresser top, etc.
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Page 13: Installing The Wall Mount Kit
For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own. -
Page 14: Securing The Tv To The Wall
Securing the TV to the Wall Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilise the TV. This action may cause the TV to tip over, causing serious injuries or death. -
Page 15: Wall Mount Kit Specifications (Vesa)
Samsung is not liable for these kinds of accidents. – Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions. -
Page 16: Providing Proper Ventilation For Your Tv
• When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling. -
Page 17: The Remote Control
03 The Remote Control About the Buttons on the Remote Control • The images, buttons, and functions of the remote control may differ depending on the model. • The remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by visually impaired persons. -
Page 18: Installing Batteries Into The Remote Control (Battery Size: Aaa)
Installing batteries into the remote control (Battery size: AAA) Match the polarity of the batteries to the symbols in the battery compartment. • Use the remote control within 7 m of the TV. • Bright light may affect the performance of the remote control. Avoid using near bright fluorescent lights or neon signs. -
Page 19: Initial Setup
• If you select the incorrect region, execute TV Reset again after the Initial Setup is completed. • If the region is changed, the TV automatically turns off and on. Next Welcome to Samsung TV! Select your language to start the on screen setup. Selecting your language Bienvenue! Use the Up and Down buttons to change the You can change the menu language. -
Page 20: Using The Tv Controller
Control menu appears when the TV Controller is pressed while the TV is On. For more information about its usage, refer to the figure below. • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film. -
Page 21: The Connection Panel
05 The Connection Panel BACK OF TELEVISION ① ② ⑥ ③ ⑧ ④ ⑤ ⑦ ⑥ ⑨ ⑩ • Whenever you connect an external device to your TV, make sure that power on the TV and the device is turned off. •... - Page 22 – It is recommended that the external device of the HDMI 1.3 or 1.4 version will be used with this TV. If you meet the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1.2 version, contact to the Samsung service centre. ⑤...
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Page 23: Connections
DHCP Server LAN Cable (Not Supplied) • This Smart TV supports the IEEE 802.11a/b/g /n communication protocols. Samsung recommends using IEEE 802.11n. Otherwise, when you play video over a network connection, the video may not play smoothly. - Page 24 • Authentication Modes: WEP, WPAPSK, WPA2PSK • Encryption Types: WEP, TKIP, AES In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).
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Page 25: Mobile Network
Refer to the following diagram and insert the Mobile Dongle into the USB port. The Mobile Dongle must be connected to the TV in order to connect to the mobile network. However, the Mobile Dongle is sold separately and is not available from Samsung. If you have any problems using online services, please contact your Internet service provider. -
Page 26: Connecting The Tv To An Sbb Or Stb
Connecting the TV to an SBB or STB STB (SBB) TV Rear Panel ETH MODEM Data Cable Connect the DATA port of the TV to the ETH MODEM port of the STB (SBB) with the Data cable. • The ETH MODEM port name that you connect the Data Cable to may differ depending on the SBB or STB type. •... -
Page 27: Connecting The Bathroom Speakers
Connecting the Bathroom Speakers You can connect the Bathroom Speakers using the following method. Connecting through the Variable Output (available without an external amplifier) Speaker TV Rear Panel VOL+ Volume Control Box VOL- • The rear panel may differ depending on the model. 1 Connect the VARIABLE AUDIO OUT port of the TV to the Bathroom Wall Speakers of the hotel. -
Page 28: Connecting The Rjp (Remote Jack Pack)
3 Connect the HDMI port of the TV to the HDMI port of the RJP. 4 Connect the RJP port of the TV to the RS/232 port of the RJP. – This Samsung TV is compatible with the TeleAdapt TA-7610 RJP only. English - 28... - Page 29 • RJP (Remote Jack Pack): The RJP is a hardware module that has various audio and video inputs (A/V video, A/V audio, PC and HDMI) and corresponding outputs. The corresponding outputs are connected from the RJP to the TV. The RJP communicates with the TV via RS232. The RJP communicates with the TV by sending messages regarding active or inactive sources.
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Page 30: Setting The Hotel Option Menus
Menu items in the Interactive mode only: • SI Vendor: Samsung and other vendors. After a menu appears, follow these general directions to navigate and change values: • Use the directional buttons on the remote control to move from menu item to menu item. -
Page 31: Hotel Option Menu Items
• Interactive: TV works with an SI STB or SBB. • Standalone: TV works alone, without an SI STB or SBB. • Interactive: Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / SI Vendor Quadriga / ETV / IBahn / Magilink / Otrum / Siemens / Amino / MDC / Enseo •... - Page 32 Hotel Option menu Item Description Gives you direct, immediate access to some of the channel menu functions on the Channel Setup Broadcasting menu such as Auto Tuning, Audio Options, etc. Lets you edit the channels stored in the TV's memory. •...
- Page 33 Hotel Option menu Item Description ON: TTX should show in 16:9 picture size. TTX Widescreen Mode OFF: TTX should show in 4:3 picture size. This function is enabled only for Philippines Local Set (ED_PHI) to set the cable DTV reception method in Philippines. Channel •...
- Page 34 Hotel Option menu Item Description Allows music output from an mp3/audio player connected to an AV input source on the TV. When set to on, you can hear sound from the player through the TV whether Music Mode AV there is a video signal or not. Also mutes the video so the TV does not display a picture when a guest is playing music.
- Page 35 Hotel Option menu Item Description When USB is connected to the TV : • Default: A popup window appears. USB Pop-up Screen • Automatic: This enters the USB content menu automatically. • Disable: Neither the popup window nor the menu appears. If set to on, the TV displays the External Source Banner (information) when you change the TV source to another external input, press the SOURCE button on the External Source Banner...
- Page 36 Hotel Option menu Item Description Welcome Message Displays the welcome message for 60 seconds when the TV turns on. Edit Welcome Message Edits the welcome message. Turns the Hospitality Logo function is set to OFF, BMP, AVI, BOTH. If the function is not set to OFF, the TV is turned on, the logo is displayed, before the signal from the Hospitality Logo initial source, for the amount of time set in Logo Display Time.
- Page 37 The feature to set specific Hotel ID for installing the app of the correspoding hotel in Network Apps ID Setting the Hotel TV. Enters Samsung Apps for managing current apps and installing new apps in the Apps Setting Hotel TV. Service Discovery Can use this feature to enable the function like DLNA.
- Page 38 Hotel Option menu Item Description Gives you direct and immediate access to System Manager menu such as such as Time, Language, Change PIN, etc. System Manager System Manager allow you to adjust your TV's system and customise settings for your viewing environment.
- Page 39 Lets you upgrade the TV Software with a USB flash dirve. If the Samsung Sound Bar device is connected to this TV, this item lets you to select where the TV sound is outputted when the TV is turned on.
- Page 40 Hotel Option menu Item Description Turn on or off the REACH RF Mode. When set to on, the TV can operate with the REACH RF Mode REACH Server (Modulator) through the RF cable. You can turn on or off the REACH IP Mode. When set to on, the TV can operate with REACH IP Mode the REACH IP Server through the IP network.
- Page 41 Hotel Option menu Item Description You can turn on or off the HMS Mode. When set to on, the TV can operate with the HMS Mode HMS server through the IP network. HMS Server URL Setting You can enter the HMS server's address. (Example: http://192.168.1.2:8080) When there is one TV per room, set to Master.
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Page 42: Welcome Message
Welcome Message Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Logo/Message > Welcome Message Welcome Message function displays a custom message on the TV every time it is turned on. • Set Welcome Message to on to display the message when the TV is powered on. •... -
Page 43: Usb Cloning
Logo Download Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Logo/Message > Hospitality Logo DL This option lets you download the logo image to the TV’s memory from a USB device. • The wait message appears while the image is being copied to the TV. •... - Page 44 Cloning USB to TV: Copies menu settings and channel data in a USB device to a TV Shortcut: Turn the TV off, insert the USB device, turn the TV on, and then press the SelectE button on the remote control for 5 seconds. To clone data to the TV using the Hotel Option menu, follow these steps: 1.
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Page 45: Settings Cloned In The Hotel Option Menu
Hospitality Mode Standalone / Interactive Interactive mode : Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / Quadriga / ETV / IBahn / Magilink / SI Vendor Otrum / Siemens / Amino / MDC / Enseo... - Page 46 Menu Item Sub Item Cloned or not Music Mode AV ON / OFF Music Mode Music Mode Comp. ON / OFF Music Mode Backlight ON / OFF Priority AV Priority HDMI Remote Jack Pack HDMI Option HDMI1 / HDMI2 / HDMI3 HDMI Music Mode ON / OFF USB Pop-up Screen...
- Page 47 Bathroom AMP Sucess / Failure for HTV Sucess / Failure Software Update ― System Sound Bar Out ON / OFF Contact Samsung ― Standby LED ON / OFF Boot Logo ON / OFF TV Reset ― Home Menu Display ON / OFF...
- Page 48 Menu Item Sub Item Cloned or not REACH RF Mode ON / OFF REACH IP Mode ON / OFF Server URL Setting ― REACH Channel REACH Solution Group ID ALL, 1 - 511 REACH Update Time OFF / 12:00 am / 2:00 am / 12:00 pm / 2:00 pm REACH Update Immediate ON / OFF REACH Config Version...
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Page 49: Setting Auto Initialise
Setting Auto Initialise Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Cloning > Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Channel, and Hotel Option menu. - Page 50 Menu Item R-Gain G-Gain B-Gain 2 Point R-Offset G-Offset White Balance B-Offset 20 Point Interval 20 Point Settings Green Picture Expert Settings Blue Gamma ST.2084 BT.1886 RGB Only Mode Colour Space Colour Colour Space Settings Green Blue Sound Output Sound Mode Balance Equaliser Sound...
- Page 51 Menu Item Time Clock Clock Mode System Manager Language Auto Protection Time Anynet+ (HDMI-CEC) Game Mode HDMI UHD Color External Device Manager HDMI Black Level Keyboard Language Input Device Manager Keyboard type General Ambient Light Detection Minimum Backlight Eco Solution Energy Saving Mode Motion Lighting Auto Power Off...
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Page 52: Updating The Tv's Software
Updating the TV’s Software DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update. We recommend you clone the TV's settings so that you can easily reset them after the upgrade. -
Page 53: Using A Multi Code Remocon
08 Using a Multi Code Remocon A Multi Code Remocon is a special remote which is designed to control multiple TVs. This function is useful where there is more than one TV in a location. You can control up to 10 TVs with a different ID code of each remote with no conflicts between the TVs. ID numbers are displayed on each TV's OSD. -
Page 54: Setting The Soundbar
Samsung Soundbar and Hospitality TV • Samsung Soundbar and hospitality TVs support the HDMI ARC feature If you connect a compatible Samsung Soundbar to a compatible Samsung hospitality TV using a single HDMI cable, guests can listen to the TV's sound through the Soundbar. -
Page 55: Editing Channels
10 Editing Channels Channel Bank Editor (Smoovie TV Only) Channel Bank Editor in conjunction with the SMOOVIE remote lets you control the channels guests have access to. Channel Bank Editor provides three Banks of channels and lets you select which channels will be available from each bank. -
Page 56: Using Channel Editor
Smoovie Set Up Sequence 1. Complete the Initial Setup. 2. The TV displays the Hotel Option menu. – If the Initial Setup is already done, enter the Hotel Option menu. (MUTE > 1 > 1 > 9 > SelectE) 3. Select the channel type. (Power On > Power On Channel Type) –... - Page 57 Editing the Channel Number Change the channel number of a channel you select. To change a channel number, follow these steps: 1. Select a channel on the Channel Edit screen. 2. Use the directional buttons on the remote control, move the focus to Edit Channel Number, and SelectE button. 3.
- Page 58 Assigning the Channel Number to the external device The external device source of the TV are displayed in the last page of the Channel Editor menu as shown below. > 1. Select a external device source on the Channel Edit screen. 2.
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Page 59: Anti-Theft Kensington Lock
• The Kensington Lock slot is only available on the HG43AT690U model. The Kensington Lock is not supplied by Samsung. • Please find the K icon on the rear of the TV. A Kensington slot is beside the K icon. -
Page 60: Specifications And Other Information
12 Specifications and Other Information Specifications Model Name HG43AT690U HG50AT690U Display Resolution 3840 x 2160 3840 x 2160 Screen Size Measured Diagonally 108 cm 125 cm Sound (Output) 20 W 20 W Stand Swivel (Left / Right) 20° / 60° / 90°... -
Page 61: Environmental Considerations
Environmental Considerations Operating Temperature 50°F to 104°F (10°C to 40°C) Operating Humidity 10% to 80%, non-condensing Storage Temperature -4°F to 113°F (-20°C to 45°C) Storage Humidity 5% to 95%, non-condensing Notes • Singapore, Saudi Arabia Only: HG43AT690UK / HG50AT690UK / HG55AT690UK / HG65AT690UK / HG75AT690UK •... -
Page 62: Supported Resolutions For Uhd Input Signals
Supported Resolutions for UHD Input Signals • Resolution: 3840 x 2160p, 4096 x 2160p – An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. –... - Page 63 Display Horizontal Vertical frequency Clock frequency Polarity (horizontal Mode Resolution format frequency (KHz) (Hz) (MHz) / vertical) 720(1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720(1440) x 480i 60 Hz 15.734 59.940 27.000 - / - 720 x 576 50 Hz 31.250 50.000...
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Page 64: Dimensions
Dimensions Front view / Side view The displayed image may differ from your TV, depending on the model. • 43˝ (Unit: mm) 59.6 963.9 954.9 558.9 538.6 610.9 226.5 556.6 • 50˝ (Unit: mm) 59.9 1116.8 1107.6 623.6 644.2 696.8 226.5 556.6 English - 64... - Page 65 • 55˝ (Unit: mm) 59.9 1230.5 1221.5 687.5 707.2 759.8 226.5 556.6 • 65˝ (Unit: mm) 59.9 1449.4 1440.8 830.3 811.0 906.6 282.1 1185.5 • 75˝ (Unit: mm) 59.9 1673.2 1664.1 937.4 958.2 1047.9 341.1 1426.5 English - 65...
- Page 66 Jack panel detail / Rear view Detailed dimensions can be checked at Displaysolutions.samsung.com. Base Stand detail The displayed image may differ from your TV, depending on the model. • 43˝ (Unit: mm) 67.0 135.0 R9.5 R3.75 152.0 556.6 196.5 226.5 •...
- Page 67 • 65˝ (Unit: mm) 65.0 282.1 200.8 • 75˝ (Unit: mm) 92.4 341.1 244.0 • NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV. Not responsible for typographical or printed errors. English - 67...
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Page 68: Licences
HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) English - 68... - Page 69 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the Samsung service centre. Country Web Site Samsung Service Centre SINGAPORE 1800 7267864 | 1800-SAMSUNG www.samsung.com/sg/support AUSTRALIA 1300 362 603 www.samsung.com/au/support NEW ZEALAND 0800 726 786 www.samsung.com/nz/support...