Brother MFC-J5330DW User Manual page 632

Error Message
Unable to Print XX
Unable to Scan XX
Unusable Device
Disconnect device
from front connector
& turn machine off &
then on
Unusable Device
Please disconnect USB
device.
Wrong Ink Cartridge
Wrong Ink Color
Wrong Tray Settings
MFC-J5830DW/MFC-J5930DW
Error Message
Black and White Print
Only
Replace ink.
Cause
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
The machine has a mechanical problem.
A broken device is connected to the USB
direct interface.
A USB device or USB flash drive that is
not supported has been connected to the
USB direct interface.
The ink cartridge model number is not
compatible with your machine.
An ink cartridge has been installed in the
wrong position.
The machine's Paper Size and Tray Use
settings do not match the size of paper in
the tray you are using.
Cause
One or more of the color ink cartridges
have reached the end of their lives.
You can use the machine in black & white
mode for approximately four weeks
depending on the number of pages you
print.
While this message appears on the
Touchscreen, each operation works in the
following way:
• Printing
If the media type is set to Plain Paper
in the Basic tab, and Grayscale is
chosen in the Advanced tab of the
Action
continues, disconnect the machine from
the power for several minutes, and then
reconnect it.
You can try additional paper jam clear
operations.
See Related Information: Remove Paper
Scraps.
(If you cannot print received faxes,
transfer them to another fax machine or to
your computer.)
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Disconnect the machine from the power
for several minutes, and then reconnect it.
(If you cannot print received faxes,
transfer them to another fax machine or to
your computer.)
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Unplug the device from the USB direct
interface, then press
machine off and then on again.
Unplug the device from the USB direct
interface. Turn the machine off and then
on again.
Verify whether the cartridge model
number will work with your machine.
Check which ink cartridges are not
matched by color to their ink cartridge
positions and move them to their correct
positions.
Follow the instructions on the
Touchscreen and try to print again.
Configure the paper size setting for the
tray according to the LCD instructions.
Action
Replace the ink cartridges.
See Related Information: Replace the Ink
Cartridges.
Although the Cause column lists options
for using the machine after this error
appears, you may not be able to use the
machine until you replace the ink
cartridge(s) under the following
conditions:
• If you unplug the machine or remove
the ink cartridge.
• If you select the Slow Drying Paper
option on the machine or in the printer
driver.
to turn the
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