Brother MFC-J5330DW User Manual page 668

Difficulties
White lines appear in text or
graphics.
The machine prints blank pages.
Characters and lines are blurred.
Printed text or images are
skewed.
Smudge or stain at the top center
of the printed page.
Printing appears dirty or ink
seems to run.
Ink is smudged or wet when using
glossy photo paper.
Suggestions
Make sure you are using Genuine Brother Ink. Using non-Brother supplies may
affect the print quality, hardware performance, and machine reliability.
Make sure you are using one of the recommended types of paper.
See Related Information: Acceptable Paper and Other Print Media.
The recommended environment for your machine is between 68 °F to 91 °F
(20 °C to 33 °C).
Clean the print head.
See Related Information: Clean the Print Head from Your Brother Machine.
See Related Information: Clean the Print Head from Your Computer (Windows
or Clean the Print Head from Your Computer (Macintosh).
Make sure you are using Genuine Brother Ink.
Try using the recommended types of paper.
See Related Information: Acceptable Paper and Other Print Media.
To prolong print head life, provide the best ink cartridge economy and maintain
print quality, we do not recommend frequently unplugging the machine and/or
leaving the machine unplugged for extended periods of time. We recommend
using to power down the machine. Using
machine, resulting in periodic, but less frequent, cleaning of the print head.
Check the print quality.
See Related Information: Check the Print Quality.
Make sure you are using Genuine Brother Ink.
To prolong print head life, provide the best ink cartridge economy and maintain
print quality, we do not recommend frequently unplugging the machine and/or
leaving the machine unplugged for extended periods of time. We recommend
using to power down the machine. Using
machine, resulting in periodic, but less frequent, cleaning of the print head.
Check the printing alignment.
See Related Information: Check the Print Alignment from Your Brother Machine.
See Related Information: Check the Print Alignment from Your Computer
®
(Windows ) or Check the Print Alignment from Your Computer (Macintosh).
Change the print setting options.
See Related Information: Change the Print Setting Options When Having Printing
Problems.
Make sure the paper is loaded correctly in the paper tray and the paper guides
are adjusted correctly.
See Related Information: Load Paper.
Make sure the Jam Clear Cover is closed correctly.
Make sure the paper is not too thick or curled.
See Related Information: Acceptable Paper and Other Print Media.
Make sure you are using the recommended types of paper. Do not handle the
paper until the ink is dry.
See Related Information: Acceptable Paper and Other Print Media.
Make sure the printing surface is face down in the paper tray.
Make sure you are using Genuine Brother Ink.
If you are using photo paper, make sure the glossy side of the photo paper is
face down in the tray and you have set the correct paper type. If you are printing
a photo from your computer, set the Media Type in the printer driver.
Be sure to check the front and back of the paper. Place the glossy surface
(printing surface) face down.
allows minimal power to the
allows minimal power to the
®
)
661