Dell DL1300 Owner's Manual
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Dell DL1300 Owner's Manual

Dell DL1300 Owner's Manual

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Dell DL1300 Appliance
Owner's Manual
Regulatory Model: E33S Series
Regulatory Type: E33S001

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Summary of Contents for Dell DL1300

  • Page 1 Dell DL1300 Appliance Owner's Manual Regulatory Model: E33S Series Regulatory Type: E33S001...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents 1 Dell DL1300 overview...................7 ........................7 Supported configurations ..........................7 Front panel features ....................8 Four x 3.5-inch hard drive chassis ............................9 LCD panel ..........................12 Back panel features ..................13 Hot swappable hard drive indicator codes ..........................14 NIC indicator codes ..................15...
  • Page 4 ........................28 System Setup details ........................28 Entering System Setup ..........................29 System BIOS ........................46 iDRAC Settings utility ........................47 Dell Lifecycle Controller ....................47 Embedded system management ............................48 Boot Manager ........................48 Viewing Boot Manager ......................48 Boot Manager main menu ..............................48...
  • Page 5 Installing the system board ........................104 Trusted Platform Module ..................105 Installing the Trusted Platform Module ..................106 Initializing the TPM for BitLocker users ....................106 Initializing the TPM for TXT users 7 Using system diagnostics................107 ....................107 Dell Embedded System Diagnostics...
  • Page 6 ..............107 When to use the Embedded System Diagnostics ..........107 Running the Embedded System Diagnostics from Boot Manager .....107 Running the Embedded System Diagnostics from the Dell Lifecycle Controller ......................108 System diagnostic controls 8 Jumpers and connectors ................109 ...................109 System board jumpers and connectors ......................

  • Page 7: Dell Dl1300 Overview

    Dell DL1300 overview The Dell DL1300 supports one Intel Xeon E3 series processor, four memory modules, and four hot- swappable hard disk drives (HDDs). Supported configurations Your Dell DL1300 Appliance supports the following configurations: 2 TB, 3 TB+2VM, and 4 TB+2VM.

  • Page 8: Four X 3.5-Inch Hard Drive Chassis

    Four x 3.5-inch hard drive chassis Figure 1. Front panel features and indicators — four 3.5-inch hot swappable hard drive chassis Power-on indicator, power button NMI button System identification button Video connector LCD menu buttons LCD panel USB management port/iDRAC Direct port USB connector Information tag 10.

  • Page 9: Lcd Panel

    The LCD panel of your system provides system information, status, and error messages to indicate if the system is functioning correctly or if the system needs attention. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/ openmanagemanuals >OpenManage software.
  • Page 10 Figure 2. LCD panel features Table 5. LCD panel features Item Button Description Left Moves the cursor back in one-step increments. Select Selects the menu item highlighted by the cursor. Right Moves the cursor forward in one-step increments. During message scrolling: •...
  • Page 11 SEL. This enables you to match an LCD message with an SEL entry. Select Simple to view LCD error messages in a simplified user-friendly description. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. Set home Select the default information to be displayed on the Home screen.

  • Page 12: Back Panel Features

    Back panel features Figure 3. Back panel features (two PCIe expansion cards) Serial connector System identification button iDRAC port (optional) USB connectors (2) PCIe expansion card slot (x8 slot, low profile) PCIe expansion card slot (x16 slot, full height) Power supply unit (PSU) Ethernet connectors System identification connector Video connector...

  • Page 13: Hot Swappable Hard Drive Indicator Codes

    Item Indicator, button, or Icon Description connector PCIe expansion card slot (x16 slot, full height) Power supply unit (PSU) Enables you to install one 250 W AC PSU. Ethernet connectors Enable you to connect integrated 10/100/1000 Mbps NIC connector. System identification Connects the optional system status indicator connector assembly through the optional cable management...

  • Page 14: Nic Indicator Codes

    Drive-status indicator pattern (RAID only) Condition NOTE: The drive status indicator remains OFF until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time. Flashes green, amber, and turns off Predicted drive failure Flashes amber four times per second Drive failed...

  • Page 15: Cabled Power Supply Unit Indicator Codes

    Cabled power supply unit indicator codes Press the self-diagnostic button to perform a quick health check on the cabled power supply unit (PSU) of the system. Figure 6. Cabled AC PSU status indicator and self-diagnostic button self-diagnostic button AC PSU status indicator Table 9.

  • Page 16: Documentation Matrix

    Managing your system For information about working with Dell.com/support/home your system, see the Dell DL1300 Appliance User's Guide. For information about supported Dell.com/support/home hardware and software versions for your system, see the Dell DL1300...
  • Page 17 For information about installing, using, Dell.com/openmanagemanuals and troubleshooting Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. For understanding the features of Dell Dell.com/idracmanuals Lifecycle Controller (LCC), see the Dell Lifecycle Controller User’s Guide. Working with Dell For information about understanding Dell.com/storagecontrollermanuals...

  • Page 18: Technical Specifications

    Technical specifications Dimensions and weight Physical Dimensions Height 42.8 mm (1.68 inch) Width with rack 482.38 mm (19 inch) latches Width without rack 434.15 mm (17.09 inch) latches Depth without 497 mm (19.5 inch) bezel Maximum weight 9.51 kg (20.96 lb) for four 3.5-inch hot swappable hard drive chassis...

  • Page 19: Memory Specifications

    PCI Express Specification Generation 3 expansion slots using expansion card riser (Slot 2) one full-height, half-length x16 link for processor 1 PCIE_G3_X8 (Slot 1) one full-height, half-length x4 link for processor 1 (Slot 2) one half-height, half-length x8 link for processor 1 Memory specifications Memory Specification...

  • Page 20: Storage Controller Specifications

    Storage controller specifications Storage Specification controller Storage controller PERC H330 type NOTE: Only the DL1300 4 TB+2VM system supports PERC H830 RAID controller. Drive specifications Drives Specification Four hard drive Four 3.5-inch hot swappable Nearline SAS hard drives systems Connectors specifications...

  • Page 21: Environmental Specifications

    Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/environmental_datasheets. Table 11. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m 10°C to 35°C (50°F to 95°F) with no direct sunlight or 3117 ft) on the equipment.

  • Page 22: Particulate And Gaseous Contamination Specifications

    Table 15. Maximum altitude specifications Maximum altitude Specifications 3048 m (10,000 ft) Operating Storage 12,000 m (39,370 ft) Table 16. Operating temperature de-rating specifications Operating temperature de-rating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft). Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination.
  • Page 23 Table 18. Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ ISA71.04-1985. Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9. NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

  • Page 24: Initial System Setup And Configuration

    Setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces: •...

  • Page 25: Log In To Idrac

    Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Downloading the drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.
  • Page 26 Dell.com/openmanagemanuals → OpenManage Server Administrator or Dell.com/openmanagemanuals → OpenManage Essentials.

  • Page 27: Pre-Operating System Management Applications

    Your system has the following options to manage the pre-operating system applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) Navigation keys The navigation keys can help you quickly access the pre-operating system management applications. Table 19. Navigation keys Description <Page Up>...

  • Page 28: System Setup

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.

  • Page 29: System Bios

    System BIOS You can use the System BIOS screen to edit specific functions such as boot order, system password, setup password, set the RAID mode, and enable or disable USB ports. Viewing System BIOS To view the System BIOS screen, perform the following steps: Turn on, or restart your system.
  • Page 30 Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 31 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Changing the boot order You may have to change the boot order if you want to boot from a USB key. The following instructions may vary if you have selected BIOS for Boot Mode.
  • Page 32 Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = Enables or disables the device. When enabled, a UEFI boot option is created for the 1 to 4) device. PXE Device n Enables you to control the configuration of the PXE device.
  • Page 33 System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. Viewing System Security To view the System Security screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish...
  • Page 34 Option Description NMI Button Enables or disables the NMI button on the front of the system. This option is set to Disabled by default. AC Power Sets how the system behaves after AC power is restored to the system. This option Recovery is set to Last by default.
  • Page 35 Option Description Key Exchange Key Enables you to import, export, delete, or restore entries in the Key Exchange Key Database (KEK) Database. Authorized Imports, exports, deletes, or restores entries in the Authorized Signature Database Signature (db). Database Forbidden Imports, exports, deletes, or restores entries in the Forbidden Signature Database Signature (dbx).
  • Page 36 Using your system password to secure your system If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps Turn on or reboot your system. Type the system password and press Enter. Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
  • Page 37 NOTE: You can use the password status option with the setup password option to protect the system password from unauthorized changes. System Information You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version.
  • Page 38 Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. Viewing Memory Settings To view the Memory Settings screen, perform the following steps: Turn on, or restart your system.
  • Page 39 NOTE: This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set Turbo to Performance.
  • Page 40 Option Description Option Description Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system.
  • Page 41 Option Description Option Description Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. Port C For AHCI or RAID mode, BIOS support is always enabled. Option Description Model Specifies the drive model of the selected device.
  • Page 42 Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports. Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: Turn on, or restart your system.
  • Page 43 Option Description OS Watchdog If your system stops responding, this watchdog timer aids in the recovery of your Timer operating system. When this option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the default), the timer does not have any effect on the system.
  • Page 44 Option Description External Serial Enables you to associate the External Serial Connector to Serial Device 1, Serial Connector Device 2, or the Remote Access Device by using this option. NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device.
  • Page 45 Option Description CPU Power Sets the CPU power management. This option is set to OS DBPM by default. DBPM Management is Demand-Based Power Management. Memory Sets the speed of the system memory. You can select Maximum Performance, Frequency Maximum Reliability, or a specific speed. Turbo Boost Enables or disables the processor to operate in the turbo boost mode.

  • Page 46: Idrac Settings Utility

    NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

  • Page 47: Dell Lifecycle Controller

    The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller. For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/...

  • Page 48: Boot Manager

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.

  • Page 49: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 50: Recommended Tools

    Install the system cover. If applicable, install the system into the rack. For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals. If removed, install the optional front bezel. Reconnect the peripherals and connect the system to the electrical outlet.

  • Page 51: Removing The Optional Front Bezel

    Lock the bezel by using the key. Figure 7. Installing the optional front bezel release latch lock front bezel Removing the optional front bezel Unlock the keylock at the left end of the bezel. Lift the release latch next to the keylock. Rotate the left end of the bezel away from the front panel.

  • Page 52: Installing The System Cover

    Steps Rotate the latch release lock counter clockwise to the unlocked position. Lift the latch toward the back of the system. The system cover slides back and the tabs on the system cover disengage from the slots on the chassis. NOTE: The position of the latch may vary depending on the configuration of your system.

  • Page 53: Inside The System

    Steps Align the slots on the system cover with the tabs on the chassis. Push the system cover latch down to move the system cover into the closed position. The system cover slides forward and the slots on the system cover engage with the tabs on the chassis.

  • Page 54: Chassis Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 55: Installing The Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 56: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 57: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 58: System Memory

    Steps Align the tabs on the cooling shroud with the securing slots on the chassis. Lower the cooling shroud into the chassis until it is firmly seated. When firmly seated, the memory socket numbers marked on the cooling shroud align with the respective memory sockets.

  • Page 59: General Memory Module Installation Guidelines

    Memory channels are organized as follows: Processor 1 channel 0: memory sockets A1 and A3 channel 1: memory sockets A2 and A4 The following table shows the memory populations and operating frequencies for the supported configurations: Table 20. Memory populations and operating frequencies for the supported configurations Memory module type Memory modules Operating frequency...

  • Page 60: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 61: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 62 Follow the procedure listed in the Before working inside your system section. Remove the cooling shroud. Steps Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. If a memory module or a memory module blank is installed in the socket, remove it.

  • Page 63: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 64: Installing A 3.5-Inch Hot Swappable Hard Drive Carrier Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 65: Removing A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 66: Removing A Hot Swappable Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 67: Installing A Hot Swappable Hard Drive Into A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 68: Installing A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 69: Cooling Fans

    Steps Press the release button on the front of the hot swappable hard drive carrier and open the hot swappable hard drive carrier handle. Insert the hot swappable hard drive carrier into the hard drive slot, and push the hot swappable hard drive carrier until it comes in contact with the backplane.

  • Page 70: Removing The Cooling Fan Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 71: Installing The Cooling Fan Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 72 Steps Disconnect the power cable from the power connector on the system board by pressing the sides of the power cable. Lift the fan out of the cooling fan bracket. Figure 21. Removing and installing a cooling fan cooling fan power cable connector cooling fan bracket Next steps...

  • Page 73: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 74: Removing The Expansion Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 75: Installing The Expansion Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 76 Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Install the expansion card into the expansion card riser. Steps Open the expansion card riser latch. Align the following: a.

  • Page 77: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 78: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 79: Idrac Port Card (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 80 If connected, disconnect the network cable from the iDRAC port card. Remove the cooling shroud. Steps Loosen the screw securing the iDRAC port card holder to the system board. Pull the iDRAC port card to disengage it from the iDRAC port card connector on the system board, and remove the card from the chassis.

  • Page 81: Installing The Optional Idrac Port Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 82 The heat sink is necessary to maintain proper thermal conditions. NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. Ensure that you follow the safety guidelines listed in the Safety instructions section.

  • Page 83: Installing A Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 84 Figure 28. Applying thermal grease on the top of the processor processor thermal grease thermal grease syringe Place the heat sink onto the processor. Tighten one of the four screws to secure the heat sink to the system board. Tighten the screw diagonally opposite to the first screw you have tightened. NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink.

  • Page 85: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 86: Removing The Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 87 NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the bottom of the processor to avoid damage to the processor contacts. Touch only the side edges of the processor. Figure 29.

  • Page 88: Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 89 Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Disconnect the power cables from the power supply unit (PSU) to the system board and hard drives. Steps Remove the screw securing the PSU to the chassis, slide the PSU toward the front of the chassis and lift it out of the chassis.

  • Page 90: Installing A Cabled Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 91 Steps Locate the battery socket. For more information, see the System board connectors section. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Use a plastic scribe to pry out the system battery as shown in the following illustration: Figure 32.

  • Page 92: Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 93 Figure 34. Removing and Installing the four 3.5-inch hot swappable SAS hard drive backplane guide (2) hard drive backplane release tab (2) backplane power cable backplane signal cable SAS_A connector on the backplane hard drive connector (4) Next steps Install the hard drive backplane. Follow the procedure listed in After working inside your system section.

  • Page 94: Installing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 95 CAUTION: Do not use excessive force when removing the control panel as it can damage the connectors. Hold the top edge of the LCD control panel at the corners and pull upward until the LCD control panel tabs are released. Pull the control panel away from the chassis.

  • Page 96: Installing The Lcd Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 97: Removing The Led Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 98 Figure 37. Removing and installing the LED module—four cabled hard drive chassis LED module screw (2) slot on the chassis Figure 38. Removing and installing the LED control panel board—four cabled hard drive chassis screw (2) control panel connector cable...

  • Page 99: Installing The Led Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 100: Removing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 101 Figure 39. Removing and installing the screws on the system board screw (8)

  • Page 102: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 103 NOTE: Ensure that the cables inside the system are routed through the cable routing latch. Follow the procedure listed in the After working inside your system section. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User’s Guide, at Dell.com/idracmanuals.

  • Page 104: Trusted Platform Module

    Service Tag. After the Service Tag is entered, it cannot be updated or changed. Click Ok. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals. Trusted Platform Module Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices.

  • Page 105: Installing The Trusted Platform Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 106: Initializing The Tpm For Bitlocker Users

    slot on the system board Next steps Install the system board. Follow the procedure listed in the After working inside your system section. Related Links Before working inside your system After working inside your system Installing the system board Safety instructions System board jumpers and connectors Initializing the TPM for BitLocker users Initialize the TPM.

  • Page 107: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 108: System Diagnostic Controls

    Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks, Desktops and Servers) available at Dell.com/support/home.

  • Page 109: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly.

  • Page 110: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 111: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 112: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 113: Troubleshooting A Usb Device

    Related Links Getting help Troubleshooting a USB device Prerequisites NOTE: Follow steps 1 to 5 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 6. Steps Disconnect the keyboard and/or mouse cables from the system and reconnect them. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.

  • Page 114: Troubleshooting A Nic

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 115: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 116: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 117: Troubleshooting Power Source Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 118: Troubleshooting Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 119: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 120: Troubleshooting A Hard Drive

    If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.

  • Page 121: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 122: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 123: System Messages

    System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

  • Page 124: Getting Help

    Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel. Documentation feedback Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback.

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