Not all combinations of BootROM and firmware versions are validated. The
current testing period was performed with the 4.0.0.0423 BootROM. It is
recommended to use firmware and Bootrom combinations listed above.
1.1.4 Install
A functional file distribution mechanism will be needed to distribute
firmware and configuration files to your phones. You can choose from
options like FTP, TFTP, and HTTP/HTTPS. Once a functional FTP server has
been setup, credentials to log into the FTP server will be required. The
phone will use this account to connect to the FTP server and download
BootROM, Firmware, and configuration files.
TFTP is the recommended server for small to midsize implementations. In
order for the Polycom phones to function as designed, the ability to write
configuration and log files back to the boot server is required. Since TFTP
provides no facility for authentication, this opens up the possibility that a
malicious user could manipulate configuration files on a standard TFTP
server running in a read/write mode. For this reason, version 2.4 of the
CIC and EIC products include a custom TFTP service on the server that has
more advanced options to enhance the security of TFTP. The ININ/Vonexus
TFTP server adds facilities like file extension filters and IP filters to create a
secure, yet simple way to support your IP phone base.
A newly supported option available with firmware 2.2.1 is the ability to
provision the phones via HTTP and or HTTPS. Interaction Center 3.0
introduces the Managed Phone concept, allowing auto provisioning of the
phone from Interaction Administrator. This is not part of any release prior
to 3.0. The preferred provisioning method continues to be FTP for releases
prior to 3.0.
Note: When provisioning managed phones that are not yet in the list,
please use the following profiles. All the phones should be in the list with
SU3.
IP6000 and IP7000 should use the IP4000 managed phone
•
template.
IP670 should use the IP650 managed phone template.
•
1.1.5 Configuration
Line Appearances: The line appearance is equivalent to a station in the
Interaction Administrator.
SoundPoint IP4000 – 1 line appearance
SoundPoint IP6000 – 1 line appearance
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