General Enquiries - Oak Telecom voxbox VB User Manual

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2.8 General enquiries

1.
Click 'General enquiry'
2.
Choose 'None of the above – I want to raise a general
enquiry'
3.
Click 'Next'
4.
If your question relates to any of these options, please
click on the relevant link
5.
Click 'Next' if your question cannot be answered by
the links above
Please note this option is for all account related (transaction, statements, cheques etc) enquiries and NOT for complaints
or any other messages.
1. Click 'General enquiry'
6.
Please check the account number to which your
enquiry relates and type your question in the
box provided
7.
Click 'Send' to submit your message
8.
Confirmation that your message has been sent
9.
Click 'Finish' to complete your request
2. Choose 'None of the above – I want to
raise a general enquiry'
3. Click 'Next'
35

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