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Oak Telecom VoxBox Manuals
Manuals and User Guides for Oak Telecom VoxBox. We have
2
Oak Telecom VoxBox manuals available for free PDF download: User Manual
Oak Telecom VoxBox User Manual (165 pages)
Voice Mail and Auto Attendant System
Brand:
Oak Telecom
| Category:
Telephone Accessories
| Size: 2 MB
Table of Contents
Table of Contents
3
List of Tables
11
1 Introduction
13
Manual Audience and Contents
13
2 General Description
15
General
15
Figure 2-1: General View
15
System Features
16
Automated Attendant Features
17
Voice Mail Features
20
The Basic System Description
21
Figure 2-2: Voxbox Unit Upgrading
22
Physical Description
23
Side Panel
23
Figure 2-3: Unit with Cover Removed
23
Figure 2-4: Unit Side Panel
23
Front Panel
24
Figure 2-5: Unit Side Panel
24
Technical Specifications
25
3 Installation
27
General
27
Unpacking
27
Installing the Unit
27
Figure 3-1: Analog Line Connections
28
Expanding the System to 4 Ports (Voxbox Only)
29
Figure 3-2: Analog Line Connections
29
4 DTMF Programming
31
General
31
Entering and Exiting the Programming Mode
31
First Time Programming
31
Defining PBX Parameters
32
Table 4-1: PBX Parameter Commands
33
Setting the Time and Date
38
Programming the Operational Modes
38
Table 4-2: Time and Date Commands
38
Table 4-3: Operational Modes Commands
39
Programming the Unit
41
Creating Mailboxes
41
Creating Mailbox Groups
42
Table 4-4: Mailbox Creation Commands
42
Notification
43
Table 4-5: Mailbox Creation Commands
43
Table 4-6: Program Notification for Mailboxes Commands
45
Programming the Automated Attendant Script Menu
46
Recording Script Messages
46
Table 4-7: Recording Script Messages Commands
46
Programming Script Messages
47
Placing a Call on Hold
52
Directory Listing Programming
53
Resetting Script Message Programming to Default
53
Supervised, Semi-Supervised and Non-Supervised Transfers
54
Table 4-8: Detection Commands
54
Table 4-9: Transfer Modes Programming Commands
55
Do Not Disturb
56
Additional Features
56
Changing Passwords
56
Activate Flash Memory Force Reorganize
57
Changing To/From Day Light Saving Time
57
Changing the Operational Mode
58
Playing a System Message
58
Playing All System Messages
58
System Message Setting
59
Listening to the Software Version Number
59
Resetting the System
59
Adjusting Recording Length
59
5 Switching to Computer Programming
61
General
61
Connecting the Unit to the Computer
61
System Requirements
62
Installing the VMS
62
Figure 5-1: RS-232 Cable Connection
62
Starting VMS
63
Figure 5-2: COM Port Selection Window
63
Figure 5-3: Product Type Window
63
Communication Setup
64
Figure 5-4: Main Screen
64
Figure 5-5: Communication Menu
64
6 VMS Programming
65
General
65
File Menu
65
Open
65
Figure 6-1: File Menu
65
Save
66
Save as
66
Figure 6-2: Product Type Window
66
Figure 6-3: Open Window
66
Open Default
67
Figure 6-4: Save as Window
67
Print Settings Menu
68
Print
68
Print Preview
68
Figure 6-5: Print Settings Menu
68
Figure 6-6: Print Window
68
Print Setup
69
Options
69
Figure 6-7: Print Preview Window
69
Figure 6-8: Print Setup Window
69
6.2.10. Exit
70
Figure 6-9: Options Window - Toolbar Configuration Tab
70
Figure 6-10: Options Window - File Location Tab
70
Communication Menu
71
Read Parameters
71
Figure 6-11: Communication Menu
71
Figure 6-12: Read Parameters Window
71
Send Parameters
72
Figure 6-13: Send Parameters Window
72
Figure 6-14: Password Window
72
Read Recording
73
Figure 6-15: Read Recording Window
73
Send Recording
74
Figure 6-16: List of Scripts to be Read Window
74
Figure 6-17: Send Recording Window
74
Figure 6-18: List of Scripts to be Sent Window
75
Backup
76
Restore
76
Figure 6-19: Backup Window
76
System Init
77
Password
77
Comport
78
Parameters Menu
78
PBX Parameters
78
Call Transfer
80
System Parameters
84
In-Band DTMF Protocol
85
Auto-Attendant Menu
86
Script Menu
86
Time, Date and Weekly Schedules
92
Voice Mail Menu
97
List of Mailboxes
97
Notification Parameters
101
Groups of Mailboxes
102
Line Monitor Menu
103
Activate the Line Monitor
103
Statistics Menu
104
General
104
Wizard Menu
105
6.10. Help Menu
106
7 User Operation Instructions
107
General
107
User's Main Menu
107
Retrieve Message Menu
108
Mailbox Parameters
108
Record Greeting
109
Record Name
109
Directory Listing
110
Change Password
110
Do Not Disturb (DND)
110
External Notification
111
Return to Previous Menu
111
Send Message
112
Return to Auto Attendant
112
Quick Reference Guide
112
8 Programming the In-Band DTMF Protocol
115
General
115
Programming the Unit by Telephone
115
Defining an In-Band DTMF Code for an Event
116
Table 8-1: Entering an In-Band DTMF Code Using a Telephone
116
Selecting an Operation Type
117
Selecting a Destination
118
Defining the Time to Wait for the First DTMF Character
118
Defining the Time to Wait between DTMF Characters
118
MATRA PBX Support
119
Sample Programming
119
Working with the SIEMENS Hicom 150E Office PBX
119
9 Troubleshooting
121
General
121
Troubleshooting Guide
121
10 Programming Commands
125
Table 10-1: DTMF Programming Commands
125
11 Programming Forms
139
12 System Messages
145
12.1. General
145
12.3. Numbers
146
12.4. Dates
147
12.5. Months
147
12.6. General Messages
148
13 Appendix 1: Pre-Installation
153
14 Appendix 2: Installation
155
15 Appendix 3 - Frequently Asked Questions
157
16 Appendix 4: Testing
159
17 Appendix 5: Initialisation
161
18 Appendix 6: Voxbox Returns
163
19 Appendix 7: Contacting Us
165
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Oak Telecom VoxBox User Manual (88 pages)
Voice Mail System
Brand:
Oak Telecom
| Category:
Voicemail
| Size: 0 MB
Table of Contents
About this Manual
11
Base System
13
Physical Description
14
Installation
15
Specifications
18
Entering and Exiting the Programming Mode
19
First Time Programming Checklist
20
Defining PBX Parameters
20
Setting the Time and Date
25
Programming the Operational Mode
25
Programming the Voice Mail
26
Programming the Automated Attendant Script Menu
30
Additional Features
38
System Requirements
41
Installing the VUP
42
Starting VUP
42
Working with Configuration Files
52
Printing Reports
53
Saving Reports
53
Getting Help
54
Saving Messages
57
Deleting Messages
57
Programming the Voxbox by Telephone
58
Sample Programming
62
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