Oak Telecom VoxBox Lite Manuals

Manuals and User Guides for Oak Telecom VoxBox Lite. We have 1 Oak Telecom VoxBox Lite manual available for free PDF download: User Manual

Oak Telecom VoxBox Lite User Manual

Oak Telecom VoxBox Lite User Manual (165 pages)

Voice Mail and Auto Attendant System

Brand: Oak Telecom | Category: Telephone Accessories | Size: 2 MB

Table of Contents

Table of Contents

3
List of Tables

11
- 1 Introduction
  
  13
  - Manual Audience and Contents
    13
- 2 General Description
  
  15
  - General
    15
  - Figure 2-1: General View
    15
    
    System Features
    16
    
    Automated Attendant Features
    17
    
    Voice Mail Features
    20
  - The Basic System Description
    21
  - Figure 2-2: Voxbox Unit Upgrading
    22
  - Physical Description
    23
    
    Side Panel
    23
    
    Figure 2-3: Unit with Cover Removed
    23
    
    Figure 2-4: Unit Side Panel
    23
    
    Front Panel
    24
    
    Figure 2-5: Unit Side Panel
    24
  - Technical Specifications
    25
- 3 Installation
  
  27
  - General
    27
  - Unpacking
    27
  - Installing the Unit
    27
  - Figure 3-1: Analog Line Connections
    28
    
    Expanding the System to 4 Ports (Voxbox Only)
    29
    
    Figure 3-2: Analog Line Connections
    29
- 4 DTMF Programming
  
  31
- 5 Switching to Computer Programming
  
  61
  - General
    61
  - Connecting the Unit to the Computer
    61
  - System Requirements
    62
  - Installing the VMS
    62
  - Figure 5-1: RS-232 Cable Connection
    62
  - Starting VMS
    63
  - Figure 5-2: COM Port Selection Window
    63
  - Figure 5-3: Product Type Window
    63
    
    Communication Setup
    64
    
    Figure 5-4: Main Screen
    64
    
    Figure 5-5: Communication Menu
    64
- 6 VMS Programming
  
  65
  - General
    65
  - File Menu
    65
    
    Open
    65
    
    Figure 6-1: File Menu
    65
    
    Save
    66
    
    Save as
    66
    
    Figure 6-2: Product Type Window
    66
    
    Figure 6-3: Open Window
    66
    
    Open Default
    67
    
    Figure 6-4: Save as Window
    67
    
    Print Settings Menu
    68
    
    Print
    68
    
    Print Preview
    68
    
    Figure 6-5: Print Settings Menu
    68
    
    Figure 6-6: Print Window
    68
    
    Print Setup
    69
    
    Options
    69
    
    Figure 6-7: Print Preview Window
    69
    
    Figure 6-8: Print Setup Window
    69
    
    6.2.10. Exit
    70
    
    Figure 6-9: Options Window - Toolbar Configuration Tab
    70
    
    Figure 6-10: Options Window - File Location Tab
    70
  - Communication Menu
    71
    
    Read Parameters
    71
    
    Figure 6-11: Communication Menu
    71
    
    Figure 6-12: Read Parameters Window
    71
    
    Send Parameters
    72
    
    Figure 6-13: Send Parameters Window
    72
    
    Figure 6-14: Password Window
    72
    
    Read Recording
    73
    
    Figure 6-15: Read Recording Window
    73
    
    Send Recording
    74
    
    Figure 6-16: List of Scripts to be Read Window
    74
    
    Figure 6-17: Send Recording Window
    74
    
    Figure 6-18: List of Scripts to be Sent Window
    75
    
    Backup
    76
    
    Restore
    76
    
    Figure 6-19: Backup Window
    76
    
    System Init
    77
    
    Password
    77
    
    Comport
    78
  - Parameters Menu
    78
    
    PBX Parameters
    78
    
    Call Transfer
    80
    
    System Parameters
    84
    
    In-Band DTMF Protocol
    85
  - Auto-Attendant Menu
    86
    
    Script Menu
    86
    
    Time, Date and Weekly Schedules
    92
  - Voice Mail Menu
    97
    
    List of Mailboxes
    97
    
    Notification Parameters
    101
    
    Groups of Mailboxes
    102
  - Line Monitor Menu
    103
    
    Activate the Line Monitor
    103
  - Statistics Menu
    104
    
    General
    104
  - Wizard Menu
    105
    
    6.10. Help Menu
    106
- 7 User Operation Instructions
  
  107
  - General
    107
  - User's Main Menu
    107
  - Retrieve Message Menu
    108
  - Mailbox Parameters
    108
    
    Record Greeting
    109
    
    Record Name
    109
    
    Directory Listing
    110
    
    Change Password
    110
    
    Do Not Disturb (DND)
    110
    
    External Notification
    111
    
    Return to Previous Menu
    111
  - Send Message
    112
  - Return to Auto Attendant
    112
  - Quick Reference Guide
    112
- 8 Programming the In-Band DTMF Protocol
  
  115
- 9 Troubleshooting
  
  121
  - General
    121
  - Troubleshooting Guide
    121
- 10 Programming Commands
  
  125
  - Table 10-1: DTMF Programming Commands
    125
- 11 Programming Forms
  
  139
- 12 System Messages
  
  145
  - 12.1. General
    145
  - 12.3. Numbers
    146
  - 12.4. Dates
    147
  - 12.5. Months
    147
  - 12.6. General Messages
    148
- 13 Appendix 1: Pre-Installation
  
  153
- 14 Appendix 2: Installation
  
  155
- 15 Appendix 3 - Frequently Asked Questions
  
  157
- 16 Appendix 4: Testing
  
  159
- 17 Appendix 5: Initialisation
  
  161
- 18 Appendix 6: Voxbox Returns
  
  163
- 19 Appendix 7: Contacting Us
  
  165

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