2. Secure messaging
2.1 Introduction
Secure messaging introduces new functionality in our
servicing capability for our corporate and intermediary
clients.
It provides greater security than email and enables you to:
• Send and receive messages in near real-time to and from
our servicing team through Wealth Online Banking
• Order stationery e.g. cheque book, pay-in slips etc
• Request detailed information on payments sent/received
• Stop cheques
• Request account services e.g. account closures or
changes of address
• Request statement copies
• Request certificates of interest
Businesscall will receive Wealth Online Banking secure
messages in near real time, removing the need for further
ID&V and with all requisite data to process the request
captured first time.
3