Payment Queries - Oak Telecom voxbox VB User Manual

2.5 Payment queries

1. Click 'View payments'
2. Change the payment 'Status' to 'Completed' from the
drop down menu
3. Click 'Display' to view a list of completed payments
4. Click on any of the payments that you would like more
information on
5. Click on 'Transaction query' to proceed
1. Click 'View payments'
2. Change the payment 'Status' to 'Completed'
from the drop down menu
6. Select the question(s) you have in relation to the
selected transaction
7. Click 'Next' to proceed
8. Once you have checked that your request is complete,
click 'Send'
9. Click 'Finish' to complete your request
10. You will be returned to the original transaction screen
3. Click 'Display' to view a list
4. Click on any of the payments that you
would like more information on
of completed payments
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