Oak Telecom voxbox VB User Manual page 18

Please note that 'Close an account' is only available to users with enhanced secure messaging privileges.
6. You are at the second stage of
the account closure process
You can go back to the previous screen by clicking 'Back' or 'Cancel' to exit the 'Close account' process
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7. Please review your account number, contact
number and account balance (it must be zero
in order to close the account)
9. You are at the last stage of the
account closing process
8. Press 'Send' to move
to the next stage
10. Click 'Finish' to complete
your request