Troubleshooting - Insignia NS-IMK20WH7 User Manual

Troubleshooting

Problem
The ice maker makes no ice The freezer temperature is too
The ice maker is not
working
The ice tray is not filling
The ice smells funny
The ice maker buzzes
The ice maker makes too
much ice or will not shut
off
The ice cubes will not eject There may be something
The ice smells funny or
tastes bad
18
Caution
Possible cause
high.
There may be something
mechanically wrong with the
ice maker.
The ice maker is not plugged
in correctly.
The fill tube is not correctly
seated in the fill cup.
The water supply valve is
turned off.
The ice storage bin needs
cleaning.
Normal
The wire signal arm is jammed
in the wrong position.
The shutoff switch is broken.
mechanically wrong with the
ice maker.
The ice storage bin or freezer
needs cleaning.
The water inlet filter (if you are
using one) needs to be
replaced.
There may be impurities in the
water supply line.
www.insigniaproducts.com
Do not try to repair your ice maker yourself. Doing so invalidates
the warranty.
Possible solution
Make sure that the freezer temperature is low enough to make
ice.
Test or have tested the following:
• The ejector gear
• The ejector motor
• The ice mold heater
• The holding switch
• The water inlet switch
• The thermostat
• The water inlet valve
Make sure that the ice maker connector plug is fully inserted
into the socket.
Make sure that the fill tube is correctly inserted into the fill cup
opening.
Make sure that the water supply valve is turned on.
Inspect the water supply line for problems.
Empty and wash the ice storage bin and discard the old ice
cubes.
The ice maker water valve buzzes when the ice maker fills with
water.
Make sure that the ice maker wire signal arm is not jammed
and free it if it is.
Call an appliance technician and have the switch tested.
Test or have tested the following:
• The ejector gear
• The ejector motor
• The ice mold heater
• The holding switch
• The thermostat
Empty and wash the ice storage bin and discard the old ice
cubes. Wash the interior of the freezer. Remove any old food.
Replace the water inlet filter.
Flush out the water supply line.
NS-IMK20WH7