Troubleshooting - Insignia NS-ICEF2W2 User Manual

Troubleshooting

CAUTION: Do not try to repair your ice maker yourself. Doing so invalidates the
warranty.
PROBLEM
The ice maker
makes no ice
The ice maker is
not working
The ice tray is not
filling
The ice smells
funny
The ice maker
buzzes
The ice maker
makes too much
ice or will not
shut off
The ice cubes will
not eject
22
POSSIBLE CAUSE
The freezer
temperature is too
high.
There may be
something
mechanically wrong
with the ice maker.
The ice maker is not
plugged in correctly.
The fill tube is not
correctly seated in the
fill cup.
The water supply
valve is turned off.
The ice storage bin
needs cleaning.
Normal
The wire signal arm is
jammed in the wrong
position.
The shutoff switch is
broken.
There may be
something
mechanically wrong
with the ice maker.
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POSSIBLE SOLUTION
Make sure that the freezer temperature is
low enough to make ice.
Test or have tested the following:
• The ejector gear
• The ejector motor
• The ice mold heater
• The holding switch
• The water inlet switch
• The thermostat
• The water inlet valve
Make sure that the ice maker connector
plug is fully inserted into the socket.
Make sure that the fill tube is correctly
inserted into the fill cup opening.
Make sure that the water supply valve is
turned on.
Inspect the water supply line for
problems.
Empty and wash the ice storage bin and
discard the old ice cubes.
The ice maker water valve buzzes when
the ice maker fills with water.
Make sure that the ice maker wire signal
arm is not jammed and free it if it is.
Call an appliance technician and have the
switch tested.
Test or have tested the following:
• The ejector gear
• The ejector motor
• The ice mold heater
• The holding switch
• The thermostat