Troubleshooting; Before Requesting Repairs - Decon wheel e-drive plus User Manual

14. Troubleshooting

If you have flat tires, contact your dealer. The tire structure of E-Drive is
same to bicycle tires. Most of cycle shops can repair the flat tires.

14.1. Before Requesting Repairs

Check the following troubleshooting tables.
When Operating the Wheelchair
Problem LCD Indication
The wheel-
chair does not
start moving,
or stops while
traveling.
Unable to oper-
ate
Buzzer Check Point
Beeps (Pi Pi) Are the clutch levers in the manual
(4 times) drive position?
Has the battery run down?
Do you use a lithium ion battery, and
are you operating the wheelchair in a
place where the ambient temperature
Beeps (Pi —)
is below the freezing point, or in the
scorching heat of summer? Addition-
ally, was the wheelchair stored in a
place where the ambient temperature
dropped below the freezing point, or
where the temperature became hot,
such as inside a car?
Is the battery properly inserted?
When operated by the rider, is the as-
sistant controller turned on?
When operated by the assistant, is the
controller turned on?
Are you turning on the power while the
Beeps (Pi —)
joystick is tilted?
Has the power been turned off automati-
cally by the auto power off function?
Has the motor overheated as a result
Beeps (Pi —)
of abusive riding?
Are the brakes engaged on the wheelchair? Release the brakes.
Is the anti-tampering function turned on? Turn off the anti-tampering function.
Are the controller and assistant control-
Beeps (Pi —)
ler operating?
Flashing
What to Do
Shift the clutch levers to the power
drive position.
Charge the battery.
If there are no problems with the bat-
tery, contact your dealer.
Switch to manual operation.
Insert the battery properly.
In this case, turn off the power switches
on both controllers, and turn on the
power for the controller.
In this case, turn off the power switches
on both controllers, and turn on the
power for the assistant controller.
Bring the joystick to the neutral posi-
tion, turn off the power, and then turn
it back on again. If the problem is not
resolved, contact your dealer.
Turn off the power, and then turn it
back on again.
Turn off the power. Wait a while before
resuming the ride.
Contact your dealer.
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