Nikon KEYMISSION 360 Reference Manual page 83

Problem
Colors are
unnatural.
Randomly spaced
bright pixels ("noise")
appear in image.
The images are
too dark or too
bright.
Saving images
takes time.
A ring-shaped
belt or rainbow-
colored stripe
appears on the
SnapBridge 360/
170 app screen or
images.
Cannot select a
setting/Selected
setting is disabled.
File cannot be
played back.
Images saved in
the camera are
not displayed on a
smartphone,
tablet or
computer.
Cannot edit
image.
Technical Notes
Troubleshooting
White balance is not adjusted properly.
The subject is dark and the shutter speed is too slow or ISO
sensitivity is too high.
Adjust exposure compensation using c Camera M Camera
settings M Shooting options M Shooting options M
Exposure compensation in the SnapBridge 360/170 app.
Saving images may take time when shooting using c Camera
M Camera settings M Shooting options M Shooting
options M Active D-Lighting in the SnapBridge 360/170 app.
When shooting with backlighting or when a very strong
light source (such as sunlight) is in the frame, a ring-
shaped belt or rainbow-colored stripe (ghosting) may
occur.
The lenses, lens protectors, or underwater lens protectors
are dirty. Clean them.
Certain menu items are unavailable depending on the
setting.
A function that restricts the selected function is enabled.
This app may not be able to play back images saved with
another make or model of digital camera.
This app cannot play back movies recorded with another
make or model of digital camera.
This app may not be able to play back data edited on a
computer.
If the number of images saved on a memory card in the
camera exceeds 10,000, images captured thereafter may not
be displayed in a connected device.
Reduce the number of images saved on the memory card.
Copy the necessary images to a computer, etc.
Some images cannot be edited.
There is not enough free space on the memory card.
This app is unable to edit images captured with other
cameras.
Cause/Solution
63
A
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