GUARANTEE
Conditions of Guarantee
Your ESSE stove is guaranteed against defects arising from faulty manufacture for one year subject to the
following express conditions. Failure to comply with these conditions will invalidate the guarantee.
•
Your ESSE dealer or a suitably qualified engineer must install the stove. Upon installation the
receipt must be kept as proof of purchase.
•
The guarantee is one year from date of purchase.
•
The guarantee does not cover parts deemed to be replaceable in the normal usage of the stove.
These parts are listed below:
glass panels, rope seals, glass seals, bottom grate, ashpan, firebricks, baffle plate.
How to Proceed With a Complaint
If you have cause for dissatisfaction with your stove, you should first contact your ESSE dealer, who will bring
your concerns to our attention, We will assess the nature of the complaint and either send replacements
parts for your dealer to fit, or nominate a regional engineer to inspect the appliance and carry out any
remedial work that may be necessary. If the fault is not actually due to faulty manufacture but some other
cause i.e. misuse, failure to install correctly, or failure to service at regular intervals, a charge will be made to
cover the cost of the visit and any new parts required. In the 1
Spare Parts
Only genuine ESSE spare parts are recommended, Parts that may need occasional replacement are:
Fire bricks
Ashpan
Fire grate
Fire bricks
Mitt
Baffle
ESSE Engineering Limited, Ouzledale Foundry, Long Ing, Barnoldswick, Lancashire, BB18 6BN
Tel: 01282 813 235, Fax: 01282 816 876, e-mail: enquiries@esse.com
Website: http://www.esse.com, On-line store: http://www.esseparts.com
st
year ESSE will only deal with the dealer direct.
12
12/09
INSTALLATION & USER INSTRUCTIONS
GB IE
MF100
MULTI-FUEL STOVES
(TO BE LEFT WITH THE CUSTOMER)
UK & Ireland
1
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