Troubleshooting - D-Link DCS-855L User Manual

Troubleshooting

How do I change the accent rings?
• Rotate the accent ring counterclockwise, then lift it off. Put the new accent ring
on, then rotate it clockwise until it clicks into place.
How do I select a different lullaby?
• You can change the lullaby used in the mydlink Lite app.
There's a white haze on my camera video when I use night vision mode.
• The night vision light on the EyeOn Pet Monitor HD 360 may be reflecting off
a nearby surface. Try repositioning and aiming the camera.
I started the mydlink Lite app, but I can't find my camera.
• Make sure your camera is turned on and receiving power.
• If you have set up your camera before, make sure your smartphone or tablet is
connected to the same router as your camera.
• If you are setting up a new camera or are using the camera away from home,
make sure your smartphone or tablet is connected to the camera's Wi-Fi
network.
• The Wi-Fi network name should be [myBabyCam-XXXX], where XXXX is a
4-digit code. You can find it printed on a label on the bottom of your camera.
• The Wi-Fi password is printed on a label on the bottom of your camera.
• You can also find your camera's Wi-Fi network details on a label attached to
the back of this guide.
• If you still can't find your camera, reset your camera by pressing its reset button
for 10 seconds while it is powered on.
Can I change my camera's lullabies to my own music?
• To find out how to play your own music or audio books, download the Lullaby
Upload Utility and How-To Guide available from the "Download and Support"
section of your EyeOn Pet Monitor product page at www.dlink.com
User Guide is also available on the website www.dlink.com for download.
TECHNICAL SUPPORT
DCS-855L
dlink.com/support
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