Troubleshooting - BHM Medical Voyager V5 Duo Technical Manual

Troubleshooting

WARNING: Only a qualified technician is authorized to open the Voyager Duo ceiling lift
cassette. Alterations made to the Voyager Duo ceiling lift cassette by someone other than a
certified technician may cause serious injury.
PROBLEM
The red "service" light is on and
flashing.
The red light is solid.
The unit starts and stops
repetitively.
The ceiling lift cassette emits a
beep during utilization. The unit
may stop lifting but the lowering
function can still be used.
The charger indicator (yellow) on
the ceiling lift cassette does not
light up when the lift is on the
charger.
When returning to charge, the
ceiling lift cassette passes the clip
on the charging station, or goes in
the wrong direction.
Batteries are always dead after only
a few transfers (3 to 5).
The yellow light on the unit is solid
while on the charging station, yet
when being used, the ceiling lift
cassette will only perform one or
two transfers.
The yellow light on the unit is solid
while on the charging station, yet
the ceiling lift will only work when
there is no one on the lift. When
you try to transfer the patient, the
ceiling lift stops.
TO CHECK
• A maintenance inspection must be performed. See the Programming
KWIKtrak Track Lifts (001-14154-EN) to reset the unit after the
inspection has been performed.
• The ceiling lift cassette is under its overheat protection. Wait between
10 to 30 minutes until the red light turns off and press on the "UP"
button to use the ceiling lift cassette again.
• If the load is over a safe working load, the unit will not work due to
the overload protection on the motor.
• Batteries are low. Return the ceiling lift cassette to the charging
station.
• Check that the charger is plugged into a standard outlet, and that the
outlet has power. The green light on the clip-on charging station
indicates that it is functioning.
• Clean the contact blades of the charging station with mild detergent.
Pass the ceiling lift cassette through the charging station manually
once, then retry the return to charger function.
• Verify the function of the ceiling lift charger and the contact plates on
the clip-on charging station.
• Replace batteries with new ones. The life of the current batteries may
be almost finished. It is important to always change both batteries at
the same time.
• Replace batteries with new ones. The life of the current batteries may
be almost finished. It is important to always change both batteries at
the same time.
• Replace batteries with new ones. The life of the current batteries may
be almost finished. It is important to always change both batteries at
the same time.
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