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7 TROUBLESHOOTING
DO NOT attempt to open the VOYAGER PORTABLE. Only a certified technician is
authorized to open the VOYAGER PORTABLE.
Alterations made to the VOYAGER PORTABLE by someone other than a certified
technician may cause serious injury.
PROBLEMS
The unit does not work when you press
the
or
The unit does not work when you press
the
or
the lift.
The unit starts and stops repetitively.
The lift emits a "beep" during utilization.
The unit may stop lifting but you can
still lower it.
Charge
indicator
#A8200 (green-red) does not light up
when the battery is in the charger
The light on the charger #A8200 shows
green when the battery is inserted; yet
the lift will only work when there is no
one in the lift. When you attempt to
transfer someone, the lift stops.
The light on the charger #A8200 always
lights up red – does not turn to green
after an overnight charge.
Portable VOYAGER rev. 6
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buttons on the handset.
buttons on both sides of
on
the
charger
TO CHECK
•
Make sure the handset is plugged correctly into the unit.
•
Use the control switches directly on the unit. If they are
working, it indicates a problem with the handset; you would
then need to change the handset.
•
Is the battery charged and correctly installed?
Ensure the battery is inserted into the lift with the silver
contact points inside the lift.
Place the battery into the charger and check the light on the
charger. If the light remains red, leave the battery in the
charger for approximately 2 hours.
•
Is the "QUICK RELEASE" knob completely to the left
(locked) position? If not, the lift will not operate. Tighten the
tension on the strap to help move the "Quick Release"
knob.
•
Is there tension on the strap? The "Anti Crush" feature will
prevent the lift from working if there is no tension.
•
If all of the previous points have been checked without
success, you probably have a motor or electric problem,
you then need to call your BHM Medical representative.
•
If the load is more than safe working load, the unit will not
work due to an overload protection on the motor.
•
Has the lift been making a "beeping" sound? The battery is
low and needs to be charged.
•
Batteries are low, recharge them
•
Check the orientation of the battery. The silver contact
points should be inside the charger.
•
Is the charger plugged into a standard outlet?
•
Check the condition of the fuse. If needed, change it with a
spare one. (see "Maintenance" section of this manual)
•
Has the battery been in the charger for many hours? See
"Battery Information" and "Charging the Battery " in
"Maintenance" section.
•
Battery is damaged – have it replaced.
•
Try a different battery in the charger if available.
•
Take the battery and charger to a certified technician.
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TROUBLESHOOTING
17
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