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Start Here Guide
About the Documentation
Tip: Refer to the Field Change Instructions on Mitel OnLine for important updates since
the initial release of the system.
Note: Mitel OnLine provides access to product documentation. Use the following path in
Mitel OnLine to gain access to this documentation:
Technical Support/Product Documentation/6500 Unified Communications.
Note: The 6500 server also provides access to the product documentation
(Start/ Programs/Mitel Networks/Speech Recognition/ Documentation).
Installation and Maintenance Guide: A paper document and a .pdf file that provides
instructions on how to install, program, and maintain the 6500 Unified Communications system.
The guide (PN 50003280) is supplied with the 6500 Unified Communications software and can
also be ordered from Customer Service.
You can access the .pdf file at Mitel OnLine, or on the 6500 Unified Communications Application
Software Disc 1, or by navigating to the documentation on the 6500 server.
Admin Web Page Help: A Help file that provides instructions on how to set the system
parameters, set user features, manage the directory, manage the dial plan, and perform
maintenance tasks. You can access this online Help file from the Admin Web Page.
Personal Web Page Help: A Help file that provides instructions on how to use the Personal
Web Page.You can access this online Help file from your Personal Web Page.
User Guides: Two .pdf files are available: the Mitel Networks 6500 Attendant User Guide for
the users on the 6500 Attendant system and the 6500 Unified Communications User Guide for
the users on the 6500 Unified Messaging system. You can access these User Guides from
Mitel OnLine and from the 6500 server. The guides are available in English and French.
Quick Reference Cards: Two types of pocket-sized cards are available: the 6500 Attendant
Quick Reference Card for users on the 6500 Attendant system, and the 6500 Unified
Communications Quick Reference Card for Attendant users and Unified Messaging users on
the 6500 Unified Messaging system. The cards are available in packages of 25 from Customer
Service. Online versions of the cards are available at Mitel OnLine and on the 6500 server. The
documents are available in English and French.
SR Settings Help: A Help file that provides instructions specific to the Speech Recognition
(SR) settings for the Users and Computers window in the Active Directory. This Help file enables
you to specify user details for the Unified Messaging option.
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