Troubleshooting - TRENDnet TEW-455APBO Quick Installation Manual

Troubleshooting

Q1: I am using a non-Windows based computer? How do I configure IP Address and Wireless settings
on the Access Point?
A1:
First, assign your computer a static IP Address of 192.168.10.x (where X is an available address from
1 to 254). Second, follow steps 5 and 6 in Section 5 Configure the Access Point to log on to the Browser
configuration for the Access Point. Third, follow step 7 in Section 5 Configure the Access Point to
configure wireless settings. Fourth, click Basic > IP Configuration. Enter an IP address that is in the
same subnet as your network and then click Apply. Fifth, click Reboot AP to save all changes.
Q2: I specified the IP address http://192.168.10.100 in my Internet Browser's Address Bar, but an error
message says "The page cannot be displayed". How can I get into the TEW-450APB's web configuration
page?
A2:
First, check your hardware settings again by following the instructions in section 2. Second, make
sure the LAN and WLAN lights are lit. Third, make sure the TCP/IP settings are configured properly (see
Q1). Fourth, since the Access Point's default IP address is 192.168.10.100, make sure that no other
network devices are assigned an IP address of 192.168.10.100.
Q3: If my network's IP is different than the Access Point's range, what should I do?
A3:
You should still configure the Access Point first. After all the settings are applied, go to the Access
Point's configuration page, click on TCP/IP settings and change the IP address of the Access Point to
match your network's IP.
Q4: After I successfully configured the Access Point to meet my network settings, I can not connect to
my network using wireless computers.
A4:
If you have a DHCP server in your network, you need to go into TCP/IP settings again and re-select
"Obtain an IP address automatically" to allow the PC to regain an IP address from your DHCP server.
Q5: All the settings are correct, but I can not make a wireless connection to the Access Point.
A5:
First, double check that the WLAN light on the Access Point is lit. Second, power cycle the Access
Point by unplugging the power to the Access Point. Wait 15 seconds, then plug the power back in. Third,
contact the manufacturer of your wireless network adapter. Make sure the wireless network adapter is
configured with the proper SSID. The default SSID of the Access Point is TRENDnet.
Q6: I changed the password on the access point, but I can no longer login. What should I do?
A6:
Reset the unit. Unplug the power to the access point. Unscrew the connector that is labeled reset.
Press on the white reset button. Plug the power back in without letting go of the reset button. Wait
10 seconds, then let go of the reset button. The default user name and password is admin.
If you still encounter problems or have any questions regarding the TEW-455APBO, please contact TRENDnet's
Technical Support Department.
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