Chapter 5. Solving Problems; Diagnostic Tools Overview; Post Beep Codes - IBM X3610 Installation Manual

Chapter 5. Solving problems

This chapter provides basic troubleshooting information to help you solve some
common problems that might occur while you are setting up the server.
If you cannot locate and correct the problem using the information in this chapter,
see Appendix A, "Getting help and technical assistance," on page 65, the Problem
Determination and Service Guide on the IBM System x Documentation CD, and the
"Server Support" flowchart in the front of this document.

Diagnostic tools overview

The following tools are available to help you diagnose and solve hardware-related
problems:
v POST beep codes
v Troubleshooting tables
v Diagnostic programs and error messages

POST beep codes

POST emits two beeps to signal successful completion. If POST detects a problem
during startup, other beep codes might occur. Use the following beep code
descriptions to help diagnose and solve problems that are detected during startup.
Note: See the Problem Determination and Service Guide on the IBM System x
Documentation CD for more information about the POST beep codes.
Two beeps
No beeps
Other beep codes
© Copyright IBM Corp. 2008
The power-on self-test beep codes indicate the detection of a problem.
– Two beeps indicates successful completion of POST, with no errors.
– Any other sequence of beep codes, including no beep code, indicates that
POST detected a problem. Error messages also appear during startup if
POST detects a hardware-configuration problem.
See "POST beep codes" and the Problem Determination and Service Guide
on the IBM System x Documentation CD for more information.
These tables list problem symptoms and steps to correct the problems. See
"Troubleshooting tables" on page 52 for more information.
The system diagnostic programs are provided in ROM. These programs test the
major components of the server. See the Problem Determination and Service
Guide on the IBM System x Documentation CD for more information.
POST was completed successfully without finding any errors.
See the Problem Determination and Service Guide on the IBM System x
Documentation CD for information about absence of beep codes.
See the Problem Determination and Service Guide on the IBM System x
Documentation CD for information about other beep codes.
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