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Troubleshooting
If you have any questions about the use of
your telephone, you can contact us at any
time at www.gigaset.com/customercare.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1.
The handset is not on.
¥
Press and hold the End Call key
2.
The batteries are dead.
¥
Charge or replace the batteries
¢
(
page 7).
Base
"
" flashes in the display.
1.
The handset is outside the range of the
base station.
¥
Move the handset closer to the base
station.
The base station's range is shorter
because Eco Mode mode is activated.
¥
Deactivate Eco Mode (
reduce the distance between the hand-
set and base station.
3.
The base station is not on.
¥
Check the base station's power
adapter.
Handset does not ring.
The ringer melody is deactivated.
¥
Activate the ringer melody (
You cannot hear a ringer melody/dial tone
from the fixed line network.
The phone cord supplied was not used or was
replaced with a different cord that has the
wrong pin connections.
¥
Always use the phone cord supplied or
make sure that the pin connections are cor-
rect when purchasing one from a retailer .
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥
Reset the system PIN to 0000.
a
.
¢
page 27) or
¢
page 29).
Forgotten the system PIN.
¥
Reset the system PIN to 0000.
The other party cannot hear you.
You have pressed the
§Mute§
The handset is on "mute."
¥
Activate the microphone again
¢
(
page 21).
The number of the caller is not displayed
despite CID.
Caller ID is not enabled.
¥
The user must ask the telephone network
provider to activate Caller ID (CID).
You hear an error tone (descending tone
sequence) when pressing keys.
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user
guide if necessary.
You cannot listen to messages in the
network mailbox.
Your PABX is set for pulse dialing.
¥
Set your PABX to touch-tone dialing.
Troubleshooting
display key.
31
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