Trouble Shooting - Hans Grohe Ecostat 1001 SL Care 13284000 Installation Instructions Manual

Trouble Shooting

Fault
Insuffient water flow
‚Crossflow', hot water is forced
into cold water pipe, or vice
versa
Spout temperature does not
correspond wlth the temperature adjusted
set
No temperature control
Shower or spout dripping
Warranty
You have purchased a quality product from Hansgrohe. All parts which show any kind of fault as far as
construction, material or assembly are concerned within the first 24 months after installation, we will repair
or exchange the part in question free of charge. Faulty items become our property.
We do not grant warranty for faults caused by:
unsuitable or improper use; incorrect assembly; installation started and/or completed by a non-qualified
plumber, natural wear out, improper or careless treatment, lack of maintenance; unsuitable usage;
chemical, electro-chemical or electrical influences.
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Hansgrohe · Units D1 & D2 Sandown Park · Trading Estate Royal Mills · Esher Surrey KT10 8BL · Technical Hotline 0870 770 1975
Cause
Supply pressure inadequate
Shower filter seal dirty
Thermostat cartridge filters dirty
check valves dirty or
leaking
Thermostat has not been
Hot water temperature too low
Thermostat cartridge failure or
blocked filters
Dirt in the flow valve or ‚shut off' Clean or replace shut-off unit
unit damaged
E-Mail: technical@hansgrohe.co.uk · Internet: www.hansgrohe.com
Remedy
Check mains pressure
Clean filter seal between shower
and hose
Remove cartridge & clean
the filters on the barrel
Clean check valves -
replace if necessary
Calibrate thermostat
Increase hot water temperature
Check/clean filters
Replace cartridge