Zanussi ZWC 1301 User Manual page 16

Problem
There is water on the floor:
Unsatisfactory washing re-
sults:
The door will not open:
The machine vibrates is
noisy:
Spinning starts late or the
machine does not spin:
No water is visible in the
drum:
If you are unable to identify or solve the prob-
lem, contact our service centre. Before tele-
16
Possible cause/Solution
Too much detergent or unsuitable detergent (creates too much foam)
has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It
is not always easy to see this as the water runs down the hose; check
to see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Change it with a new one.
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the indicator light for door locked has gone out.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is redistrib-
uted by reverse rotation of the drum. This may happen several times
before the unbalance disappears and normal spinning can resume. If,
after 10 minutes, the laundry is still not evenly distributed in the drum,
the machine will not spin. In this case ,redistribute the load manually
and select the spin programme.
• Redistribute the laundry.
The load is too small.
• Add more items, redistribute the load manually and then select the
spinning programme.
Machines based on modern technology operate very economically us-
ing very little water without affecting performance.
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