Faqs; What Can I Do If I Cannot Open The Web Management Page; What Can I Do If The Hg552E Cannot Access The Internet Through A Wireless Network Adapter Sometimes Or If The Wlan Connection Is Unsteady; What Can I Do If I Cannot Access The Internet - Huawei HG552e User Manual

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FAQs

What Can I Do If I Cannot Open the Web Management Page?

1.
Open Internet Explorer. Choose Tools > Internet Options > Connections > LAN settings,
and ensure that all check boxes are deselected.
2.
Check that the computer IP address is 192.168.1.*. (* is any integer from 2 to 254.)
3.
Check that the cables are securely connected to the HG552e and that the LAN port's
indicator is on.
4.
Ensure that the user name and password are correct.
If the problem persists, restore the HG552e to its default settings.
What Can I Do If the HG552e Cannot Access the Internet through a
Wireless Network Adapter Sometimes or If the WLAN Connection Is
Unsteady?
This is probably because the HG552e has its cables connected loosely, is placed too close to
electronic appliances with intensive interference, or is too far from the computer. Verify that:
1.
The power and telephone cables are correctly connected to the HG552e.
2.
Your computer and the HG552e are far from electric appliances that generate strong
magnetic or electric fields, such as microwave ovens, refrigerators, and cordless telephones.
3.
The HG552e is in an open area, and there are no obstacles, such as concrete or wooden
walls, between the HG552e and computer.
4.
The HG552e is close to the computer.
5.
The angle between the HG552e and computer is appropriate.
Do not use the HG552e during thunderstorms, as the signal strength may be unsteady and
the HG552e itself may be damaged due to lightning strikes.

What Can I Do If I Cannot Access the Internet?

1.
Check that the Power indicator on the HG552e is steady on. If the Power indicator is off,
perform further checks as follows:
a) Check that the HG552e is turned on.
b) Check that electricity comes from the socket and that the power input from the socket
meets the requirements described on the label of the HG552e's power adapter. If the
voltage is unstable, for example, if the voltage is too high or too low, do not use the
HG552e. Wait until the voltage recovers, and then use the HG552e.
c) Check that the HG552e is securely connected to the socket using its power adapter.
If the Power indicator is still off, contact an authorized maintenance center.
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