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6.2 FAQs
Q: Why can't my computer access the Internet, even when
the physical links are well connected?
Check first whether the LEDs are in normal status. If they do, you
have to find help to adjust the settings on the MT841.
Q: I forget the username and password when I am to log into
the Web-based Configuration Manager. Or I just can't access the
Web-based Configuration Manager.
1)
Please press reset button at the rear panel for 3 seconds to
restore the factory default settings of MT841.
2)
Indicate your NIC IP address to 192.168.1.3
3)
Disable Proxy service.
4)
Launch your Web browser and type in http://192.168.1.1
5)
Use the default user name: admin and password: admin
Q: I can't upgrade with the new firmware.
Please make sure the file that you have downloaded is valid.
Q: Why can't I access the Internet by using virtual dialing
through Microsoft's Internet Gateway?
Internet Gateway supports PPPoE itself. No other PPPoE
terminal software shall be installed again.
Q: Why does my PC fall off line sometimes even with all
LEDs are in normal status?
There are several scenarios might cause this problem.
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