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INSTALLER AND OWNER GUIDE
CLEANING AND MAINTAINING THE HEATER
How do I Clean my heater?
The heater fascia, spacer frame and glass parts need only to be wiped clean with a dry
soft cloth, do not use polishes or abrasive materials. Heaters with contemporary fascia
may have finger prints on the fascia surface. These can be removed by applying a small
amount of 'baby oil' to a lint free non-abrasive cloth and wiping the surface. Use a
clean cloth to remove the oil.
I have a problem with my heater!
Important Safety
Before undertaking maintenance or replacing the light bulb(s) always disconnect
the heater from the electricity supply by removing the 3 pin plug and allowing the
heater to cool.
1. My heater is on but there is no light / low light.
This is possibly a light bulb failure. Remove the light bulb as below and check it in a
table lamp that is known to work. If it does not work in the table lamp then replace it as
below.
The light bulb fitted to this heater is a 60Watt fireflame (Red) Edison screw type, but
due to the indeterminate life span and ease of replacement, it is specifically excluded
from the guarantee.
To replace the light bulb(s).
1. To gain access to the light bulb(s), remove the loose coals / pebbles from the fuel
support and place them onto an old newspaper or plastic bag. This will prevent them
from marking the surface.
2. On Traditional models remove the firefront casting.
3. Remove the fascia in the reverse order to that shown on pages 9-11.
4. On Contemporary models unscrew and remove the firefront assembly.
6. Unscrew the bulb(s) in a clockwise direction.
7. Replace the light bulb with a 60Watt fireflame (Red) Edison screw type bulb.
8.On Contemporary models it the firefront assembly back into place using the four
screws previously removed.
9. Fit the fascia (See pages 9-11).
10. On Traditional models fit the lower firefront casting and ash pan.
11. Place the coals / pebbles back on top of the fuel support.
2. My heater is on but there is no light or heat.
The first thing to do is check the wall socket. To do this plug in a known working
appliance. If the appliance you have plugged in works then there is a good chance that
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