Troubleshooting - Viking Range VGRT736 Use & Care Manual

Professional built-in gas rangetops
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Cleaning and Maintenance
Burner Flange
After the burner flange has cooled, it should be wiped with hot soapy water but do not allow
water to run or drip in the large center opening. DO NOT use steel wool, abrasive cloths,
cleanser, or powders. To remove encrusted materials, soak the area with a hot towel to loosen
the material, then use a wooden or nylon spatula. DO NOT use a metal knife, spatula, or any
other metal tool to scrape the burner flange.
• Wipe up any spills which remain on the sealed top surface.
• Replace burner base, burner head, and grates after drying thoroughly.
Control Panel
DO NOT use any cleaners containing ammonia or abrasives. They could
remove the graphics from the control panel. Use hot, soapy water and a soft clean
cloth.
Control Knobs
MAKE SURE ALL THE CONTROL KNOBS POINT TO THE OFF POSITION
BEFORE REMOVING. Pull the knobs straight off. Wash in detergent and warm
water. Dry completely and replace by pushing firmly onto stem. DO NOT use any
cleaners containing ammonia or abrasives. They could remove the graphics from the knob.
Stainless Steel Parts
All stainless steel body parts should be wiped regularly with hot soapy water at the end of each cooling period and with a liquid
cleaner designed for that material when soapy water will not do the job. DO NOT use steel wool, abrasive cloths, cleansers, or
powders. If necessary, scrape stainless steel to remove encrusted materials, soak the area with hot towels to loosen the material,
then use a wooden or nylon spatula or scraper. DO NOT use a metal knife, spatula, or any other metal tool to scrape stainless
steel. DO NOT permit citrus or tomato juice to remain on stainless steel surface, as citric acid will permanently discolor stainless
steel. Wipe up any spills immediately.

Troubleshooting

Problem
Possible Cause and/or Remedy
Rangetop will not function.
Rangetop is not connected to electrical power:
Have electrician check power circuit breaker,
wiring, and fuses.
Igniters will not work.
Circuit is tripped.
Fuse is blown.
Range is not connected to power.
Igniters sparking but no flame
Gas supply valve is in "OFF" position.
ignition.
Gas supply is interrupted.
Igniters sparking
Power supply is not grounded.
continuously after flame
Power supply polarity is reversed.
ignition.
Igniters are wet or dirty.
Burner ignites but flame is
Burner ports are clogged.
large, distorted, or yellow.
Unit is being operated on wrong type of gas.
Air shutters not properly adjusted.
11

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