Inspiron 15 5000
Computer Model: Inspiron 15-5567
Regulatory Model: P66F
Regulatory Type: P66F001

   Summary of Contents for Dell INSPIRON 15 5500

  • Page 1: Service Manual

    Inspiron 15 5000 Service Manual Computer Model: Inspiron 15-5567 Regulatory Model: P66F Regulatory Type: P66F001...

  • Page 2

    © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents Before working inside your computer........10 .....................10 Before you begin ....................10 Safety instructions ..................11 Recommended tools ......................12 Screw list After working inside your computer........14 Removing the optical drive............15 ......................15 Procedure Replacing the optical drive............18 ......................18 Procedure Removing the base cover............19 .....................

  • Page 4: Table Of Contents

    Removing the wireless card............ 28 ....................28 Prerequisites ......................28 Procedure Replacing the wireless card.............30 ......................30 Procedure ....................31 Post-requisites Removing the optical-drive interposer.........32 .....................32 Prerequisites ......................32 Procedure Replacing the optical-drive interposer......... 34 ......................34 Procedure ....................34 Post-requisites Removing the coin-cell battery..........

  • Page 5: Table Of Contents

    Removing the hard drive............41 ..................... 41 Prerequisites ......................41 Procedure Replacing the hard drive............44 ......................44 Procedure ....................44 Post-requisites Removing the battery............... 45 .....................45 Prerequisites ......................45 Procedure Replacing the battery............... 48 ......................48 Procedure ....................48 Post-requisites Removing the status-light board........... 49 ....................

  • Page 6: Table Of Contents

    Removing the system-board assembly......... 55 .....................55 Prerequisites ......................55 Procedure Replacing the system-board assembly......... 60 ......................60 Procedure ....................61 Post-requisites Removing the heat-sink assembly......... 62 .....................62 Prerequisites ......................62 Procedure Replacing the heat-sink assembly......... 64 ......................64 Procedure ....................64 Post-requisites Removing the touch pad............

  • Page 7: Table Of Contents

    Removing the display bezel.............77 ..................... 77 Prerequisites ......................77 Procedure Replacing the display bezel............. 79 ......................79 Procedure ....................79 Post-requisites Removing the camera.............. 80 ....................80 Prerequisites ......................80 Procedure Replacing the camera...............82 ......................82 Procedure ....................82 Post-requisites Removing the display panel............ 83 .....................83 Prerequisites ......................

  • Page 8: Table Of Contents

    Removing the display cable............ 90 ....................90 Prerequisites ......................90 Procedure Replacing the display cable.............92 ......................92 Procedure ....................92 Post-requisites Removing the display back-cover and antenna assembly..................93 .....................93 Prerequisites ......................93 Procedure Replacing the display back-cover and antenna assembly..................95 ......................

  • Page 9: Table Of Contents

    Removing the palm rest and keyboard assembly..... 102 ....................102 Prerequisites ...................... 102 Procedure Replacing the palm rest and keyboard assembly....104 ...................... 104 Procedure ....................104 Post-requisites Diagnostics................105 Getting help and contacting Dell......... 107 ..................107 Self-help resources ....................107 Contacting Dell...

  • Page 10: Before Working Inside Your Computer

    Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.

  • Page 11: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 12: Screw List

    Screw list Component Secured to Screw type Quantity Screw image Base cover Palm rest and M2x2 Big keyboard Head assembly Base cover Palm rest and M2x4 keyboard assembly Base cover Palm rest and M2.5x8 keyboard assembly Battery Palm rest and M2.5x5 keyboard assembly...

  • Page 13

    Component Secured to Screw type Quantity Screw image I/O board Palm rest and M2.5x5 keyboard assembly Optical-drive Optical drive M2x3 bracket Optical-drive Palm rest and M2x2 Big interposer keyboard Head assembly Palm rest and Palm rest and M2.5x5 keyboard keyboard assembly assembly bridge...

  • Page 14: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.

  • Page 15: Removing The Optical Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Remove the screw that secures the optical-drive assembly to the base cover.

  • Page 16

    Slide the optical-drive assembly out of the optical-drive bay. optical-drive assembly M2x4 screw plastic scribe base cover Remove the screws that secure the optical-drive bracket to the optical drive.

  • Page 17

    Remove the optical-drive bracket. optical drive M2x3 screws (2) optical-drive bracket Pull the optical-drive bezel carefully to remove it from the optical drive. optical-drive bezel optical drive tabs (3)

  • Page 18: Replacing The Optical Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the tabs on the optical-drive bezel with the slots on the optical drive and snap the optical-drive bezel into place.

  • Page 19: Removing The Base Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive.

  • Page 20: Procedure

    Procedure Remove the screws that secure the base cover to the palm rest and keyboard assembly. M2.5x8 screws (13) M2x2 screws (3) M2x4 screw base cover Using a plastic scribe, pry the base cover starting from the top-left corner of the computer base.

  • Page 21

    Lift the base cover off the palm rest and keyboard assembly at an angle. palm rest and keyboard plastic scribe assembly base cover NOTE: Follow step 4 and 5 only if you want to further remove any component from the computer.

  • Page 22

    Disconnect the battery cable from the system board. battery cable system board Press and hold the power button for 5 seconds to ground the system board.

  • Page 23: Replacing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the battery cable to the system board, if applicable. Place the base cover on the palm rest and keyboard assembly and snap the base cover into place.

  • Page 24: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 25

    Remove the memory module from the memory-module slot. securing clips (2) memory module memory-module slot...

  • Page 26: Replacing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 27: Post-requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. notch memory-module slot memory module Connect the battery cable to the system board.

  • Page 28: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 29

    Slide and remove the wireless card from the wireless-card slot. M2x3 screw wireless-card bracket antenna cables (2) wireless card wireless-card slot...

  • Page 30: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 31

    Replace the screw that secures the wireless-card bracket to the wireless card and the palm rest and keyboard assembly. wireless card notch wireless-card slot antenna cables (2) M2x3 screw wireless-card bracket Post-requisites Replace the base cover. Replace the optical drive.

  • Page 32: Removing The Optical-drive Interposer

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 33

    Lift the optical-drive interposer off the palm rest and keyboard assembly. display cable routing guide latch optical-drive interposer cable M2x2 screws (2) optical-drive interposer...

  • Page 34: Replacing The Optical-drive Interposer

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the optical-drive interposer with the screw holes on the palm rest and keyboard assembly.

  • Page 35: Removing The Coin-cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 36

    Peel off the coin-cell battery from the palm rest and keyboard assembly. system board palm rest and keyboard assembly coin-cell battery cable coin-cell battery routing guide...

  • Page 37: Replacing The Coin-cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the coin-cell battery to the palm rest and keyboard assembly. Route the coin-cell battery cable through the routing guide on the palm rest and keyboard assembly.

  • Page 38: Removing The I/o Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 39

    Lift the I/O board off the palm rest and keyboard assembly. latch I/O-board cable M2.5x5 screw I/O board palm rest and keyboard assembly...

  • Page 40: Replacing The I/o Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts, place the I/O board on the palm rest and keyboard assembly.

  • Page 41: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.

  • Page 42

    Lift the hard-drive assembly along with its cable off the palm rest and keyboard assembly. pull tab latch hard-drive cable M2.5x5 screws (3) hard-drive assembly palm rest and keyboard assembly...

  • Page 43

    Disconnect the interposer from the hard-drive assembly. hard-drive assembly interposer Remove the screws that secure the hard-drive bracket to the hard drive. Lift the hard drive off the hard-drive bracket. M3x3 screws (4) hard-drive bracket hard drive...

  • Page 44: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.

  • Page 45: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 46

    Lift and remove the battery bracket. system board M2.5x5 screws (2) battery bracket battery palm rest and keyboard assembly Remove the screw that secures the battery to the palm rest and keyboard assembly. NOTE: Note the location of the screw that secures the battery to the palm rest and keyboard assembly.

  • Page 47

    Lift the battery off the palm rest and keyboard assembly. M2.5x5 screw battery palm rest and keyboard assembly...

  • Page 48: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly.

  • Page 49: Removing The Status-light Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 50

    Lift the status-light board along with its cable off the palm rest and keyboard assembly. system board latch palm rest and keyboard touch-pad bracket assembly status-light board status-light board cable...

  • Page 51: Replacing The Status-light Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the status-light board into the slot on the palm rest and keyboard assembly.

  • Page 52: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 53

    Lift the speakers along with its cable off the palm rest and keyboard assembly. system board speaker cable speakers (2) palm rest and keyboard assembly routing guides...

  • Page 54: Replacing The Speakers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts, place the speakers in the slots on the palm rest and keyboard assembly and snap the speakers into place.

  • Page 55: Removing The System-board Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 56

    Open the right display hinge. M2.5x5 screws (2) right display hinge system board Open the latch and disconnect the display cable from the system board. Lift the latch and pull the optical-drive interposer cable from the system board and the optical-drive interposer. Open the latch and disconnect the status-light board cable from the system board.

  • Page 57

    Disconnect the speaker cable and coin-cell battery cable from the system board. optical-drive interposer latches (4) cable status-light board cable speaker cable coin-cell battery cable keyboard cable touch-pad cable keyboard backlight cable display cable Remove the screws that secures the system board to the palm rest and keyboard assembly.

  • Page 58

    10 Carefully turn the system-board assembly over. M2.5x5 screw system board M2.5x5 screw 11 Lift the latch and pull the power-adapter port cable from the system board. 12 Disconnect the power-button cable from the system board.

  • Page 59

    13 Peel off the power-adapter port cable from the back of the heat-sink assembly. power-button cable power-adapter port cable system board latch 14 Remove the heat-sink assembly.

  • Page 60: Replacing The System-board Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 61

    11 Connect the optical-drive interposer cable to the system board and the optical-drive interposer. 12 Close the latch that secures the optical-drive interposer cable to the system board. 13 Close the right display hinge. 14 Connect the display cable to the system board. 15 Replace the screws that secure the right display hinge to the palm rest and keyboard assembly.

  • Page 62: Removing The Heat-sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 63

    Lift the heat-sink assembly off the system board. heat-sink assembly M2x3 screws (3) system board captive screws (4) fan cable...

  • Page 64: Replacing The Heat-sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and fan are reinstalled together.

  • Page 65

    Replace the optical drive.

  • Page 66: Removing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 67

    Peel off the tape that secures the touch pad to the palm rest and keyboard assembly. touch-pad cable latch tape touch pad keyboard backlight cable palm rest and keyboard assembly Remove the screws that secure the touch-pad bracket to the palm rest and keyboard assembly.

  • Page 68

    Lift the touch-pad bracket off the palm rest and keyboard assembly. M2x2 screws (3) touch-pad bracket touch pad palm rest and keyboard assembly Remove the screws that secure the touch pad to the palm rest and keyboard assembly.

  • Page 69

    Lift the touch pad off the palm rest and keyboard assembly. M2x2 screws (4) palm rest and keyboard assembly touch pad...

  • Page 70: Replacing The Touch Pad

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: Ensure that the touch pad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touch pad is equal.

  • Page 71

    Follow the procedure from step 3 to step 4 in “Replacing the status-light board”. Replace the battery. Replace the hard drive. Replace the board. Replace the base cover. 10 Replace the optical drive.

  • Page 72: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 73

    Lift the latch and disconnect the display cable from the system board. display cable system board latch routing guides Remove the screws that secure the display hinges to the palm rest and keyboard assembly.

  • Page 74

    Open the display hinges. M2.5x5 screws (4) display hinges (2) display assembly palm rest and keyboard assembly...

  • Page 75

    Lift the palm rest and keyboard assembly off the display assembly. display hinges (2) palm rest and keyboard assembly display assembly...

  • Page 76: Replacing The Display Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm rest and keyboard assembly on the display assembly. Using the alignment posts, press the display hinges down on the palm rest and keyboard assembly.

  • Page 77: Removing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 78

    Remove the display bezel off the display back-cover. display back-cover display bezel plastic scribe...

  • Page 79: Replacing The Display Bezel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover, and gently snap the display bezel into place.

  • Page 80: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 81

    Disconnect the camera cable from the camera module. plastic scribe camera module camera cable display assembly...

  • Page 82: Replacing The Camera

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera module. Using the alignment post adhere the camera module on the display assembly and snap it into place.

  • Page 83: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 84

    Lift the display panel gently and turn it over. M2x3 screws (4) display panel display back-cover Peel the tape adhering the display cable to the back of the display panel. Lift the latch and disconnect the display cable from the display-panel cable connector.

  • Page 85

    Lift the display panel away from the display back-cover. display panel tape display cable display back-cover latch...

  • Page 86: Replacing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the display cable to the display-panel connector at the back of the display panel.

  • Page 87: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 88

    Lift the display-hinge brackets off the display back-cover. M2x3 screws (2) display-hinge brackets (2) display hinges (2) M2.5x3 screws (6) display back-cover...

  • Page 89: Replacing The Display Hinges

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the display-hinge brackets with the screw holes on the display back-cover.

  • Page 90: Removing The Display Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 91

    Note the display cable routing and remove the display cable from the display back-cover. display back-cover display cable tapes (2) camera module camera cable...

  • Page 92: Replacing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Route the display cable through the routing guides on the display back- cover.

  • Page 93: Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 94

    display back-cover and antenna assembly...

  • Page 95

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover on a flat surface. Post-requisites Replace the camera.

  • Page 96: Removing The Power-button Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 97

    Lift the power-button board at an angle along with the cable off the palm rest and keyboard assembly. tape M2x2 Big Head screw power-button board palm rest and keyboard assembly power-button board cable...

  • Page 98: Replacing The Power-button Module

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw hole on the power-button board with the screw hole on the palm rest and keyboard assembly.

  • Page 99: Removing The Power-adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 100

    Lift the power-adapter port along with its cable off the palm rest and keyboard assembly. power-adapter port M2x3 screw routing guides power-adapter port cable palm rest and keyboard assembly...

  • Page 101: Replacing The Power-adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the power-adapter port into the slot on the palm rest and keyboard assembly.

  • Page 102: Removing The Palm Rest And Keyboard Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the optical drive. Remove the base cover.

  • Page 103

    palmrest...

  • Page 104: Replacing The Palm Rest And Keyboard Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palmrest on a flat surface. Post-requisites Replace the power-adapter port.

  • Page 105: Diagnostics

    Diagnostics Power and battery-status light/hard-drive activity light Indicates the battery-charge status or the hard-drive activity. NOTE: Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light. Hard-drive activity light Turns on when the computer reads from or writes to the hard drive. Power and battery-status light Indicates the power and battery-charge status.

  • Page 106

    Light pattern Problem description Invalid memory installed System board or chipset error LCD failure CMOS battery failure PCI or video card or chip failure Recovery image not found Recovery image found but invalid Camera status light: Indicates whether the camera is in use. •...

  • Page 107: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Dell Help & Support app Get started app Accessing help In Windows search, type Help and Support, and press Enter.

  • Page 108

    NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

This manual also for:

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