Troubleshooting - Samsung hw-hm60c User Manual

Wireless audio soundstand
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TROUBLESHOOTING
Refer to the table below when this product does not function property_tf the problem you are experiencing is
not tisted below or if the instructions below do not help, turn off the product, disconnect the power cord, and
contact Samsung Electronics at 1-800oSAMSUNG (1-800o726o7864)_
f The Unit Will nOt
m Onl
. ts the power cord plugged into the outlet?
T]_ ÷ Connect the power plug to the outtet_
A function does not work when the button B pressed,
f.
ts there static electricity in the air?
T ÷ Disconnect the power plug and connect it agatn_ I
±
T
• ts the Mute function on?
_ -_ Pressthe Mute button to cancel the function,
• ts the vohJme set to minimum?
_ ÷ Adjust the volume,
• Are the batteries drained?
_[ ÷ Replace with new batteries,
• ts the distance between the remote control and
1 ÷ Move closer to the unit,
main unit too far?
• Doesyour TV suppo_ TV SoundConnect?
• ts your TV firmware the latest version?
• Doesan error occur when connecting?
• Resetthe TV MODE and connect again,
-_TV SoundConnect is supposed by some
Samsung TVs released after 2012, Check your TV
to see if it supports -P_/SoundConnect,
-_ Update your TV with the tatest firmware,
-_ Contact the Samsung cat1centefi
÷ Pressand hotd the _n button for 5 seconds to
reset the -P_/SoundConnect connection,
2O

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