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Table of Contents
Related Manuals for Samsung DS 24D
Summary of Contents for Samsung DS 24D
- Page 1 Part No.: GA68-00120A Printed in Korea...
- Page 2 DS 24D/DS 24S KEYSET USER GUIDE SAMSUNG DCS SYSTEM AUGUST 2001...
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Page 3: Table Of Contents
TABLE OF CONTENTS ABOUT THIS BOOK ............1 THINGS YOU SHOULD KNOW ......2–6 ASSEMBLING YOUR KEYSET ........7 OUTSIDE CALLS Making an Outside Call ..............8 Answering an Outside Call ..............8 Universal Answer ................8 Recall Dial Tone ..................9 Sending a Flash ..................9 Busy Line Queuing with Callback ............9 Cancelling Callback ................9 INTERCOM CALLS Calling Other Stations ..............10... - Page 4 DIALLING FEATURES Speed Dialling ..................19 Programming Personal Speed Dial Numbers ......19–20 One Touch Speed Dialling ..............20 Last Number Redial ................20 Save Number with Redial ..............20 Chain Dialling ..................21 Automatic Redial/Retry ..............21 Pulse to Tone Changeover ..............21 PAGING AND MESSAGING Making an Internal Page..............22 Making an External Page ..............22 All Page ....................22 Meet Me Page..................23...
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Page 5: Customizing Your Keyset
CUSTOMIZING YOUR KEYSET Select Ring Tone................30 Change Your Passcode ..............30 Set Answer Mode ................30 Automatic Hold ..................30 Headset Operation ................31 Hot Keypad ..................31 Key Confirmation Tone ..............31 Rejoining a Page ................31 Ring Preference ................32 DISPLAY FEATURES Interactive Display Keys ..............33 Directory Information .............. -
Page 6: About This Book
ABOUT THIS GUIDE Your DS 24D/DS 24S are the most visible part of your telephone system. No matter what model keyset you are using telephone calls are handled the same way. Please take the time to study this guide and to become familiar with the op- eration of your keyset. -
Page 7: Things You Should Know
THINGS YOU SHOULD KNOW USER ORIENTATION DS 24D/DS 24S telephones are called “keysets.” They contain buttons or “keys” that are used to access or activate the many features of your office phone system. The keys with paper designation strips are programmable keys. -
Page 8: Volume Controls
VOLUME CONTROLS The DS 24D/DS 24S use the UP and DOWN keys to adjust the ringer volume while the keyset is ringing, the speaker volume while the speakerphone is in use and the handset volume while you are listening. These three levels will be stored in memory until changed. -
Page 9: System Tones
SYSTEM TONES The system provides several tones to assist you. Some of these tones are already familiar to you. WARNING The handset receiver on the Keyset may retain metallic objects. Care should be taken when using the handset in the vicinity of small metal objects. - Page 10 DS 24D KEYSET 32 CHARACTER DISPLAY Two lines with 16 characters each. SOFT KEYS Used to activate features via the display. SCROLL KEY Used to scroll through displays. SPEAKER For handsfree operation and ringing. 8 PROGRAMMABLE KEYS TRANSFER KEY SPEAKER KEY...
- Page 11 DS 24S KEYSET NOT USED SPEAKER For handsfree operation and ringing. 8 PROGRAMMABLE KEYS TRANSFER KEY SPEAKER KEY WITH TRI-COLOURED LIGHTS REDIAL KEY HOLD KEY Used to call stations directly, to indicate busy conditions of other MICROPHONE stations, for One Touch dialling For handsfree and many other system features.
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Page 12: Assembling Your Keyset
ASSEMBLING YOUR KEYSET • Place the keyset face down on a flat surface. • Remove the base pedestal by placing your thumbs over the attachment clips and press outward while simultaneously pressing down on the key- set body with your fingertips. •... -
Page 13: Outside Calls
OUTSIDE CALLS MAKING AN OUTSIDE CALL • Lift the handset and press an idle outside line button, line group button or dial a line access code to receive dial tone—OR—press an idle outside line button, line group button or dial a line access code to receive dial tone through the speaker—OR—press SPEAKER receive intercom dial tone and dial a line access code. -
Page 14: Recall Dial Tone
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKER key before dialling. RECALL DIAL TONE Press the NEW button to disconnect your existing call, wait for dial tone and then make a new call on the same line. -
Page 15: Intercom Calls
INTERCOM CALLS CALLING OTHER STATIONS • Dial the extension number or group number. • Wait for the party to answer. If you hear a brief tone burst instead of ring- back tone, the station you called is set for Voice Announce or Auto Answer. -
Page 16: Busy Station Callback
• Your microphone and speaker are turned on and you can speak hands- free. For privacy, use the handset. • To finish the call, replace the handset or press the ANS/RLS or SPEAK- ER key. BUSY STATION CALLBACK When you call another station and receive a busy signal: •... -
Page 17: Call Processing
CALL PROCESSING SYSTEM HOLD • When you are connected to any call, press HOLD. The call will flash green at your keyset. If this call appears on a line key at other keysets, it will flash red at those keysets. •... -
Page 18: Consultation Hold
• If you do not answer this recall within a pre-programmed period of time, it will go to the system operator. CONSULTATION HOLD When you are talking on an outside line and it is necessary to consult with another extension: •... -
Page 19: Transferring Calls
TRANSFERRING CALLS Transfer is used to send any call to another extension in one of two ways. You can do a screened transfer by informing the other extension who is call- ing or you can do a blind transfer without notification. •... -
Page 20: Transfer To Voice Mail
TRANSFER TO VOICE MAIL This feature is used to send a call directly to a voice mailbox. Your keyset must have a correctly programmed VT key to accomplish this. To transfer a call directly to a voice mailbox: • While on a call, press the VT key and dial the mailbox number. •... -
Page 21: Forwarding Calls
lines connected together in a trunk to trunk conference, press the CONF key plus the CALL button that the call appears on or follow the instructions to drop a party and use your extension number. When they hang up, the lines will release automatically. -
Page 22: Forward Follow Me
FORWARD NO ANSWER To forward calls to another station when you do not answer: • Dial 603 plus the extension or group number. • Receive confirmation tone and hang up. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKER key before you begin dialling. -
Page 23: Call Pickup
• Press FWD EXTERNAL to turn the feature on and press it again to turn the feature off. NOTES: 1. External Call Forward will cancel all other call forwarding instructions. 2. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKER key before you begin dialling. -
Page 24: Dialling Features
SPEAKER key before you begin dialling. For the purposes of programming DS 24D/DS 24S speed dial numbers, the programma- DEFAULT ble keys are known as A, B, C, D, E PROGRAMMING and F and are defined below. -
Page 25: One Touch Speed Dialling
• The A key is not used. • The B key inserts a flash. • The C key inserts a pause. • The D key is used for pulse to tone conversion. If your system uses rotary (or pulse) dialling C.O. lines, pressing D while entering a speed dial number causes all subsequent digits to be sent as DTMF tones. -
Page 26: Chain Dialling
NOTES: 1. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKER key before you begin dialling. 2. The saved telephone number is stored in memory until you save anoth- er number. -
Page 27: Paging And Messaging Making An Internal Page
PAGING AND MESSAGING MAKING AN INTERNAL PAGE To make an announcement through the keyset speakers: • Lift the handset. • Press the PAGE key or dial 55. • Dial the desired zone number 1, 2, 3 or 4. Dial 0 to page all internal zones. •... -
Page 28: Meet Me Page
MEET ME PAGE • Lift the handset. • Press the Meet Me Page (MMPG) key or dial 54. • Dial the desired zone number. • After the attention tone, instruct the paged person to dial 56. • Press WAIT or TRANSFER. •... -
Page 29: Returning Messages
CANCELLING MESSAGES To cancel a message indication that you left at another station, dial 42 plus the extension number of the station at which you left a message. To cancel all message indications left at your keyset, dial 42 plus your exten- sion. -
Page 30: Convenience Features Do Not Disturb
CONVENIENCE FEATURES DO NOT DISTURB Use this feature when you want to block calls to your keyset. • While on-hook, press the DND key or dial 401. The DND key flashes to remind you of this mode. • To cancel DND, press the DND key again or dial 400. The DND light turns off. -
Page 31: Appointment Reminder/Alarm Clock
APPOINTMENT REMINDER/ALARM CLOCK This feature works like an alarm clock. Use it to remind yourself of an ap- pointment later in the day (TODAY ONLY) or as a daily reminder every day (DAILY). You can set up to two alarms. Each one can be either a TODAY ONLY or a DAILY alarm. -
Page 32: Executive/Secretary Hotline
CALLING THE DOOR PHONE/ROOM MONITOR You may call the door phone and listen to what may be happening outside or in another room. • Dial the extension number of the door phone. • You will be connected to the door phone and you can listen or have a conversation. -
Page 33: Account Codes
NOTE: Depending on speaker volume and the acoustics of your office, it may be advisable to turn the group listening feature off before hanging up. This will eliminate a momentary squeal. ACCOUNT CODES When equipped with optional equipment, your system will allow calls to be charged to a specific account: •... -
Page 34: Ohva Block
When you receive an off-hook voice announcement, if you are using the handset, you will hear the announcement in the handset receiver. If you are using the speakerphone, you will hear the announcement over the keyset speaker. In both cases, you can continue to speak to the original party. •... -
Page 35: Customizing Your Keyset Select Ring Tone
CUSTOMIZING YOUR KEYSET SELECT RING TONE Each keyset user can select any one of eight ring frequencies: • While on-hook, press TRANSFER and then dial 111. • Dial 1–8 or press the UP and DOWN keys to hear each tone. •... -
Page 36: Headset Operation
NOTE: Intercom calls can be automatically put on hold by pressing TRANS- FER. HEADSET OPERATION Keyset users can switch between headset mode and handset mode. When using headset mode, press the ANS/RLS key to answer and release calls. • With the handset on-hook, press TRANSFER and then dial 110. •... -
Page 37: Ring Preference
RING PREFERENCE This feature automatically answers ringing calls when you lift the handset or press the ANS/RLS key. This method will always answer calls in the order they arrived at your keyset. When you turn ring preference off, you must press the flashing button to answer a call, allowing you to answer calls in the order you choose. -
Page 38: Display Features
DISPLAY FEATURES INTERACTIVE DISPLAY KEYS The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same effect as press- ing a programmable key. These keys are called soft keys as their functions are not fixed. -
Page 39: Dial By Directory
DIAL BY DIRECTORY Each station or speed dial number can have an associated directory name. A station or speed dial number can be selected by scrolling alphabetically through a directory name list. This on-line “phone book” allows the user to look up and dial any station or speed dial number in seconds. -
Page 40: Auto Timer
AUTO TIMER Display keyset users may have the timer automatically start when they answer incoming calls or after a short delay on an outgoing call. • With the handset on-hook, press TRSF and then dial 110. • Dial 11 to turn the auto timer on or 10 to turn it off. •... -
Page 41: Personal Speed Dial Names
COUNT DIAL 0 < > DIAL 1 space DIAL 2 DIAL 3 DIAL 4 DIAL 5 DIAL 6 DIAL 7 DIAL 8 DIAL 9 DIAL NOTES: 1. When the character you want appears on the same dial pad key as the previous character, press UP to move the cursor one space to the right. -
Page 42: Station Names
STATION NAMES You can assign an 11 character name to your keyset. This allows other dis- play keyset users to call you using the directory dial feature. To program a station name: • Press TRANSFER and then dial 104. • Enter the 11 character name using the procedure described in Alarm Re- minder Messages. -
Page 43: Caller Id
Telephone Company provided feature that delivers the telephone number and sometimes the name of the person calling your phone. The Samsung DCS system supports Caller ID and in fact in the case where the number only is delivered, the system can be programmed to insert a name for a specific telephone number received. -
Page 44: Redialling A Saved Clip Number
VIEWING THE NEXT CLIP CALL In the event that you have a call waiting or a camped-on call at your keyset, you can press the NEXT key to display the Caller ID information associated with the call in queue at your keyset. Either the CLIP name or CLIP number will show in the display depending on your Name/Number selection. -
Page 45: Caller Id
INQUIRE CLIP PARK/HOLD INFO If you are informed that an incoming call is on hold or has been parked for you, you may view the Caller ID information before you retrieve the call. This may influence how you choose to handle the call. From an idle keyset: •... -
Page 46: Lcr With Clear
REVIEWING PAST CLIP CALLS This feature allows you to review CLIP information for calls sent to your key- set. This list can contain 10–50 calls in a first-in, first-out basis. The list in- cludes calls that you answered and calls that rang your keyset but that you did not answer. -
Page 47: System Access Codes
SYSTEM ACCESS CODES The DCS telephone system has the following pre-set (default) feature access codes. These codes can be used if a key is not available for the feature you want to use. Standard telephone users must always dial these codes. Call attendant or system operator 53+grp+1 In group 10 + xxx... -
Page 48: Personal Speed Dial Numbers
PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________... - Page 49 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________...