Call Hold - Broadview OfficeSuite Manual

Press the Accept soft key to answer the second caller and
put the current call on hold.
Press the Reject soft key to reject the call and send it to
your forwarding destination.
Once you've accepted the second call, you can switch
back and forth between both callers using the Switch
soft key. To join the two parties into a 3-way call, press
the conference soft key. Press the Split soft key to end
the conference call. The second line into the conference
call will return to hold while the first line is active.
TRaNSFeRRINg a Call
When you are active on a call, press the Transfer soft
key, then enter the full phone number of the party with
the area code or the OfficeSuite® extension and press
Transfer again. The call will be transferred immediately.
If you would like to attend the transfer, use the 2nd
call soft key and select external call. Enter the phone
number or extension and press the Dial soft key. Wait for
the other party to answer and then select Transfer and
press OK to transfer the call to the other party.
Call CONFeReNCe OR
When active on a call, select 2nd call then external
call. Enter the number of the party to conference with
the area code or the OfficeSuite® extension and press
the Dial soft key. After the call is answered, press the
conf soft key to activate the 3-way conference.
To remove the second party during the call, press the
Split soft key and select Release. That will drop the
second party and you will remain connected to the
first caller.
To remove yourself from the conference and allow the
other two parties to continue, press the Split soft key
and then select Transfer. You will be dropped from the
call and the other two parties will remain connected.

Call HOld

To put an active call on hold, press the hold soft key.
To take the call off hold, press the unhold soft key.
3
-way CallINg
Using Your Phone 21