Epson XP-900 Series User Manual
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Epson XP-900 Series User Manual

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User's Guide
NPD5467-00 EN

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  • Page 1 User's Guide NPD5467-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright ©...

  • Page 4: Table Of Contents

    User's Guide Contents Contents Checking the Network Connection Status..27 Copyright Checking the Network Status Using Network Icon....... . . 27 Trademarks Checking the Network Status from the Control Panel.
  • Page 5 Low (for Windows Only)....120 Using Epson iPrint..... . . 84 Using AirPrint.
  • Page 6 Printout Problems......169 Epson Print CD......149...
  • Page 7 Cannot Start Scanning..... 178 Contacting Epson Support....195 Cannot Start Scanning when Using the Control Panel.

  • Page 8: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 9: Descriptions Used In This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation.

  • Page 10: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 11: Printer Advisories And Warnings

    User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏...

  • Page 12: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

  • Page 13: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Rear paper feed slot Load one sheet of paper at a time by hand. Paper support Supports loaded paper. Rear paper feed slot cover Prevents foreign substance from entering the printer. This cover should usually be closed.
  • Page 14 User's Guide Printer Basics Control Panel Operates the printer. Front cover Open to load paper in the paper cassette. Output tray Holds the ejected paper. When you start printing, this tray is ejected automatically. If you select Yes on the screen displayed when the printer is turned off, it is stored automatically.

  • Page 15: Control Panel

    User's Guide Printer Basics Memory card slot Insert a memory card. External interface USB port Connects an external storage device or a PictBridge capable device. AC inlet Connects the power cord. Rear cover Remove when removing jammed paper. USB port Connects a USB cable to connect with a computer.

  • Page 16: Buttons

    User's Guide Printer Basics Buttons Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. Displays the home screen. Selects the number of pages to print.
  • Page 17 User's Guide Printer Basics Icons that show the network status are displayed. You can learn the meaning of the icons in the Help menu. Enter Help from the home screen using the button, and then press the OK button. Select Icon List using the button, and then press the OK button.
  • Page 18 User's Guide Printer Basics Entering Characters To enter characters and symbols for network settings from the control panel, use the , and buttons and the software keyboard on the LCD screen. Press the , or button to highlight a character or function button on the keyboard, and then press the OK button to confirm.

  • Page 19: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point. Related Information “Connecting to a Computer”...

  • Page 20: Connecting To A Computer

    ❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.
  • Page 21 User's Guide Network Settings ❏ Windows Select the connection type and then click Next. ❏ Mac OS X Select the connection type.

  • Page 22: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.

  • Page 23: Making Wi-Fi Settings By Push Button Setup

    User's Guide Network Settings 4. Select Wi-Fi Setup Wizard, and then press the OK button. 5. Select the SSID for the access point from printer's control panel, and then press the OK button. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, select Search Again to update the list.

  • Page 24: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings 5. Hold down the [WPS] button on the access point until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.

  • Page 25: Making Wi-Fi Direct (Simple Ap) Connection Settings

    User's Guide Network Settings Related Information “Checking the Network Connection Status” on page 27 & “When You Cannot Make Network Settings” on page 165 & Making Wi-Fi Direct (Simple AP) Connection Settings This method allows you to connect the printer directly to computer or smart devices without an access point. The printer acts as an access point.
  • Page 26 ❏ Characters you cannot use at the bottom: - Note: If you press the OK button without entering the device name, the default device name (EPSON and the last six digits of the device's MAC address) are set. 5. Select the method for acquiring the IP address (TCP/IP Setup).

  • Page 27: Checking The Network Connection Status

    Displays the network information (Obtain IP Address, the number of connected devices, Default Gateway and so on) for Wi-Fi Direct (Simple AP) connections. ❏ Epson Connect Status Displays the registered information for Epson Connect services. ❏ Google Cloud Print Status Displays the registered information for Google Cloud Print services and the connection status.
  • Page 28 User's Guide Network Settings 4. Select Connection Check, and then press the OK button. The connection check starts. 5. Select Yes, and then press the OK button. 6. Press the button to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions. Related Information “Messages and Solutions on the Network Connection Report”...
  • Page 29 ❏ If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 30 ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If it still does not work after checking the above, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup E-10 Check the following.

  • Page 31: Printing A Network Status Sheet

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 32: Replacing Or Adding New Access Points

    ❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.
  • Page 33 User's Guide Network Settings ❏ Windows Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. ❏ Mac OS X Select how you want to connect the printer to your computer.

  • Page 34: Disabling Wi-Fi From The Control Panel

    User's Guide Network Settings Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Select Settings on the home screen. 2. Select Network Settings. 3. Select Wi-Fi Setup. 4. Select Disable Wi-Fi. 5. Check the message, and then select Yes. Disconnecting Wi-Fi Direct (Simple AP) connection from the Control Panel Note:...

  • Page 35: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 36: Available Paper And Capacities

    For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Only printing from computer is available. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.

  • Page 37: List Of Paper Types

    Media Name Media Type Control Panel Printer Driver, Smart device plain papers plain papers Epson Bright White Ink Jet Paper Ultra Glossy Epson Ultra Glossy Epson Ultra Glossy Photo Paper Prem. Glossy Epson Premium Glossy Epson Premium Glossy Photo Paper Prem.

  • Page 38: Paper Source Features

    These paper types are compatible with Exif Print and PRINT Image Matching when printing from the printer driver. For more details, see the documentation provided with the Exif Print or PRINT Image Matching compatible digital camera. For smart devices, these media types can be selected when printing using Epson iPrint. Paper Source Features...

  • Page 39: Loading Paper In The Paper Cassette

    User's Guide Loading Paper ❏ You can load a single sheet of all types of supported paper. Rear paper feed slot ❏ You can also load thick paper (up to 0.6 mm thick) and pre-punched paper, which cannot be loaded in the paper cassette. However, even if the thickness is within this range, some paper may not be fed correctly depending on the hardness.
  • Page 40 User's Guide Loading Paper 4. Slide the edge guides to their maximum position. 5. Slide the front edge guide to the paper size you want to use. 6. With the printable side facing down, load paper against the front edge guide.
  • Page 41 User's Guide Loading Paper Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the cassette. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 42 User's Guide Loading Paper 7. Slide the right edge guide to the edge of the paper. 8. Insert paper cassette. 9. Check the paper size and paper type settings displayed on the control panel. To use the settings, select Confirm using the button, press the OK button, and then go to step 11.

  • Page 43: Loading Paper In The Rear Paper Feed Slot

    User's Guide Loading Paper 10. On the paper size setting screen, select the paper size using the button, and then press the OK button. On the paper type setting screen, select the paper type in the same way, and then press the OK button. Check the settings, and then press the OK button.
  • Page 44 User's Guide Loading Paper 3. A message is displayed on the control panel telling you that the printer is preparing, and then you are instructed to load paper. Follow the instructions below to load the paper. 4. Open the rear paper feed slot. 5.
  • Page 45 User's Guide Loading Paper 7. Load a single sheet of paper at the center of the rear paper feed slot with the printable side facing up, and then insert it approximately 5 cm into the printer. ❏ Envelopes ❏ Pre-punched paper Note: ❏...
  • Page 46 User's Guide Loading Paper 8. Slide the edge guides to the edges of the paper. 9. Press the button to start printing. Related Information “Paper Handling Precautions” on page 35 & “Available Paper and Capacities” on page 36 &...

  • Page 47: Placing Originals

    User's Guide Placing Originals Placing Originals Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.

  • Page 48: How To Place Various Originals

    User's Guide Placing Originals How to Place Various Originals Placing Photos for Copying You can place multiple photos at a time to make separate copies. The photos should be larger than 30×40 mm. Place a photo 5 mm away from the corner mark of the scanner glass, and leave 5mm between photos. You can place photos of different sizes at the same time.

  • Page 49: Placing Multiple Photos For Scanning At The Same Time

    Placing Multiple Photos for Scanning at the Same Time You can scan multiple photos at the same time and save each image in Photo Mode in Epson Scan 2 when you select Thumbnail from the list at the top of the preview window. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other.

  • Page 50: Inserting A Memory Card

    User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information “Supported Memory Card Specifications” on page 188 &...
  • Page 51 User's Guide Inserting a Memory Card Important: ❏ Insert a memory card straight into the printer. ❏ The card should not be fully inserted. Do not try to force it all the way into the slot. 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost.

  • Page 52: Loading A Cd/Dvd For Printing

    ❏ Depending on the CD/DVD type or printing data, smearing may occur. Try making a test print on a spare CD/ DVD. Check the printed surface after waiting for one full day. ❏ Compared to printing on genuine Epson paper, the print density is lowered to prevent ink from smearing on the CD/DVD. Adjust the print density as necessary.

  • Page 53: Printing

    Printing Printing When printing on A3-size paper, use of large capacity Epson genuine ink cartridges is highly recommended to avoid a situation that you are prompted to replace ink cartridges in the middle of printing. If you replace ink cartridges in the middle of printing, you may need to start over the printing again.

  • Page 54: Printing Photos From A Memory Card Onto A Cd/Dvd Label

    User's Guide Printing 5. Press the button to display the menu, select Print Settings using the button, and then press the OK button. Note: Select Crop/Zoom if you want to crop a part of a photo. Use the , or button to move the frame to the area you want to crop, and then press the –...
  • Page 55 User's Guide Printing 4. Do one of the following. ❏ When you select CD/DVD 1-up or CD/DVD Variety, check the screen, and then press the OK button. ❏ When you select CD/DVD 4-up, select Automatic Layout or Place Photos Manually using the button, and then press the OK button.

  • Page 56: Printing Photos From A Memory Card With Handwritten Notes

    User's Guide Printing 12. When printing has finished, the CD/DVD tray is ejected automatically. Remove the CD/DVD tray from the printer, and then remove the CD/DVD. Important: After printing is finished, make sure you remove the CD/DVD tray. If you do not remove the tray and turn the printer on or off, or run head cleaning, the CD/DVD tray will strike the print head and may cause the printer to malfunction.
  • Page 57 User's Guide Printing 7. Select the layout using the button, and then press the OK button. 8. Select the frame using the button, and then press the OK button. 9. Load A4-size plain paper in paper cassette, and then pull out the output tray to print a template. Important: Make the paper settings on the control panel.

  • Page 58: Printing Lined Paper, Calendars, Original Writing Paper, And Original Greeting Cards

    User's Guide Printing Printing Lined Paper, Calendars, Original Writing Paper, and Original Greeting Cards You can easily print lined paper, calendars, original writing paper, and original greeting cards using the Personal Stationery menu. 1. Load paper in the printer. Important: ❏...

  • Page 59: Printing Original Envelopes

    User's Guide Printing Menu Options for Printing Lined Paper, Calendars, Original Writing Paper, and Original Greeting Cards Lined Papers Prints some types of lined paper, graph paper, or music paper. Writing Papers Prints some types of writing paper with a photo from the memory card set as the background. The photo is printed lightly so that it can be easily written on.
  • Page 60 User's Guide Printing 4. Select Origami Envelope using the button, and then press the OK button. 5. Select the image you want to print on the envelopes using the button, and then press the OK button. A screen indicating the print position of the image, and whether to print fold lines is displayed. 6.

  • Page 61: Printing In Various Layouts

    User's Guide Printing 5. Lay the instruction sheet on top of the envelope diagram, and then fold them together following the instructions on the instruction sheet. 6. When finished, unfold them and remove the instruction sheet, and then fold only the envelope diagram again along its creases.

  • Page 62: Dpof Printing

    User's Guide Printing DPOF Printing This printer is compatible with DPOF (Digital Print Order Format) Ver. 1.10. DPOF is a format that stores additional information for photos such as the date, time, user name, and printing information. DPOF-compatible cameras allow you to set which image on a memory card to print and the number of copies. When the memory card is inserted into the printer, the photos selected by the camera are printed.
  • Page 63 User's Guide Printing Menu Options for Paper and Print Settings Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded. Paper Source Select the paper source that you want to use. Borderless Prints without margins around the edges. The image is enlarged a little to remove borders from the edges of the paper.
  • Page 64 User's Guide Printing Prints while the print head moves to the left and to the right. If vertical or horizontal ruled lines on your printout look blurred or misaligned, disabling this feature may solve the problem; however, doing so may reduce print speed. CD Density For CD/DVD printing.

  • Page 65: Printing From A Computer

    User's Guide Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations differ depending on the application. See the application's help for details. 1.

  • Page 66: Printing Basics - Mac Os X

    User's Guide Printing In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Click Settings to select the amount of enlargement. ❏ Orientation: Select the orientation you set in the application. ❏...
  • Page 67 User's Guide Printing 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Presets: Select when you want to use the registered settings. ❏...
  • Page 68 Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 69: Printing On 2-Sides

    Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 70 User's Guide Printing 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual (Short-edge binding) from 2-Sided Printing on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. Note: To print a folded booklet, select Booklet.

  • Page 71: Printing Several Pages On One Sheet

    User's Guide Printing 8. Click Print. Related Information “Loading Paper in the Paper Cassette” on page 39 & “Loading Paper in the Rear Paper Feed Slot” on page 43 & “Printing Basics - Mac OS X” on page 66 & Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper.

  • Page 72: Printing To Fit The Paper Size

    User's Guide Printing Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6.
  • Page 73 User's Guide Printing ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is selected automatically. Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6.

  • Page 74: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation. 1.

  • Page 75: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    User's Guide Printing Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing.
  • Page 76 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 77 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 78 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 79 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 80 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 81: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 142 &...

  • Page 82: Printing A Reduced Or Enlarged Document

    User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.

  • Page 83: Printing Photos Using Epson Easy Photo Print

    Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: ❏...

  • Page 84: Printing From Smart Devices

    CD/DVD or CD/DVD Premium Surface as the Media Type on the Print Settings menu. ❏ On some applications, you may need to specify the tray type. Select Epson Tray Type 2. The setting name may vary slightly depending on the application.
  • Page 85 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.

  • Page 86: Using Airprint

    1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.

  • Page 87: Printing From A Digital Camera

    User's Guide Printing Printing from a Digital Camera Note: ❏ You can print photos directly from a PictBridge-compatible digital camera. For more details on making operations on your camera, see the documentation provided with your camera. ❏ Usually digital camera settings are given priority; however, in the following situations, the printer settings are given priority.

  • Page 88: Printing From A Digital Camera Connected Wirelessly

    User's Guide Printing Related Information “Loading Paper in the Paper Cassette” on page 39 & “Loading Paper in the Rear Paper Feed Slot” on page 43 & “Menu Options for Photo Adjustment and Zoom” on page 64 & “Menu Options for Paper and Print Settings” on page 63 &...

  • Page 89: Canceling Printing

    User's Guide Printing Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏...

  • Page 90: Copying

    User's Guide Copying Copying Copying Basics 1. Load paper in the printer. When loading in the rear paper feed slot, do not load paper until the printer prompts you to do so. Important: Make the paper settings on the control panel. 2.

  • Page 91: Remove Background

    User's Guide Copying Color Copies the original in color. B&W Copies the original in black and white (monochrome). Density Increase the level of density by pressing the button when the copying results are faint. Decrease the level of density by pressing the button when ink smears.

  • Page 92: Document Type

    User's Guide Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.

  • Page 93: Copying Photos

    User's Guide Copying Copying Photos You can copy multiple photos at the same time. You can also restore the colors in faded photos. Note: ❏ The smallest size of original you can copy is 30×40 mm. ❏ White space around the photo may not be detected. 1.

  • Page 94: Copying On A Cd/Dvd Label

    User's Guide Copying Restores the color of faded photos. Display Mode ❏ 1-up Displays one photo on a screen. Information on settings, such as zoom, is also displayed. ❏ 1-up without Information Displays one photo on a screen. Information on settings, such as zoom, is not displayed. Paper and Copy Settings ❏...
  • Page 95 User's Guide Copying Important: ❏ Before printing on the CD/DVD, see the CD/DVD handling precautions. ❏ Do not insert the CD/DVD tray while the printer is operating. This may damage the printer. ❏ Do not insert the CD/DVD tray until you are instructed to do so. Otherwise, an error occurs and the CD/DVD is ejected.

  • Page 96: Menu Options For Copy To Cd/Dvd

    User's Guide Copying Related Information “CD/DVD Handling Precautions” on page 52 & “Placing a CD/DVD for Copying Labels” on page 48 & “Menu Options for Copy to CD/DVD” on page 96 & Menu Options for Copy to CD/DVD Outer, Inner Specify the print range.

  • Page 97: Scanning

    & Scanning to the Cloud You can send scanned images to could services using the Scan to Cloud feature. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1.

  • Page 98: Scanning To A Computer

    4. Select the computer to which you want to save the scanned images. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image.

  • Page 99: Scanning To A Computer (Wsd)

    User's Guide Scanning “Epson Event Manager” on page 148 & Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running English version of Windows 10/Windows 8.1/Windows 8/Windows 7/ Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature.
  • Page 100 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.

  • Page 101: Menu Options For Scanning

    Document Orientation Select the orientation of your original. Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item.
  • Page 102 “Epson Scan 2 (Scanner Driver)” on page 148 & Scanning Documents (Document Mode) Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text documents. 1. Place the originals. 2. Start Epson Scan 2.
  • Page 103 User's Guide Scanning 5. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed. ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following.
  • Page 104 “Placing Originals on the Scanner Glass” on page 47 & Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures. 1. Place the originals.
  • Page 105 User's Guide Scanning ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass, and the Document Type setting is fixed as Reflective. (Reflective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these settings.
  • Page 106 User's Guide Scanning 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary. You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏...

  • Page 107: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned...

  • Page 108: Installing Epson Iprint

    Scanning Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. Home screen displayed when the application is started.
  • Page 109 User's Guide Scanning Displays the screen where you can save scanned data to a smart device or Cloud services. Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data.

  • Page 110: Replacing Ink Cartridges

    1. Access the printer driver window. 2. Click Ink Levels on the Main tab. Note: If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 111: Ink Cartridge Handling Precautions

    ❏ Not all cartridges are available in all regions. ❏ Ink cartridge codes may vary by location. For the correct codes in your area, contact Epson support. ❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields.
  • Page 112 User's Guide Replacing Ink Cartridges ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer.

  • Page 113: Replacing Ink Cartridges

    User's Guide Replacing Ink Cartridges ❏ You cannot use the cartridges that came with the printer for the replacement. ❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the frequency of your prints and environmental conditions such as temperature.
  • Page 114 User's Guide Replacing Ink Cartridges 3. When replacing the black ink cartridge, gently shake the new black ink cartridge four or five times and then remove it from its package. When replacing other color cartridges and the photo black cartridge, remove the new color cartridges and the photo black cartridge from their package without shaking.
  • Page 115 User's Guide Replacing Ink Cartridges 7. Open the scanner unit with the document cover closed. 8. Push the tab to unlock the ink cartridge holder, and then remove the cartridge diagonally. Important: Replace ink cartridges one after another as soon as possible. If you replace two or more cartridges at a time or if replacement takes time, some ink may be consumed to guarantee printer performance.

  • Page 116: Temporarily Printing With Black Ink

    User's Guide Replacing Ink Cartridges 9. Insert the ink cartridge diagonally into the cartridge holder and gently push it down until it clicks into place. 10. Close the scanner unit, and then press the button. 11. Follow the on-screen instructions. Important: ❏...
  • Page 117 Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 118: Temporarily Printing With Black Ink - Windows

    User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.

  • Page 119: Temporarily Printing With Black Ink

    User's Guide Replacing Ink Cartridges 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed. Related Information “Loading Paper in the Paper Cassette”...

  • Page 120: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 121: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 122: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 6. Select NG using the button. 7. Follow the on-screen instructions to clean the print head. 8. When cleaning is finished, select Check using the button, and then follow the on-screen instructions to print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

  • Page 123: Aligning The Print Head - Control Panel

    User's Guide Maintaining the Printer Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the paper cassette. 2. Enter Maintenance from the home screen using the button, and then press the OK button. 3. Select Print Head Alignment using the button, and then press the OK button.

  • Page 124: Cleaning The Paper Path

    Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. You cannot use the cleaning sheet that came with Epson paper. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.
  • Page 125 User's Guide Maintaining the Printer 3. Pull out paper cassette. 4. Stand the printer with the control panel's button at the top. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. 5.

  • Page 126: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer 6. Return the printer to its normal position, and then insert the paper cassette. Important: Do not leave the printer standing for a long time. 7. Connect the power cord. Cleaning the Scanner Glass When the copies or scanned images are smeared or scuffed, clean the scanner glass. Important: Never use alcohol or thinner to clean the printer.
  • Page 127 User's Guide Maintaining the Printer 2. Select Printer Setup using the button, and then press the OK button. 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected using the button, and then press the OK button.

  • Page 128: Menu Options For Settings Mode

    User's Guide Menu Options for Settings Mode Menu Options for Settings Mode By selecting Settings on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Ink Levels Select the menus on the control panel as described below. Settings >...
  • Page 129 User's Guide Menu Options for Settings Mode Paper Source Setting ❏ Paper Setup Select the paper size and paper type you loaded in the paper source. ❏ Paper Configuration Automatically display the paper settings screen by referring to Paper Setup from Settings > Printer Setup >...

  • Page 130: Menu Options For Network Settings

    User's Guide Menu Options for Settings Mode Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed. The LCD screen turns black when the set time passes. Language Select the display language. Related Information “Saving Power”...

  • Page 131: Menu Options For Epson Connect Services

    Email Address Check the printer's email address that is registered to the Epson Connect services. Status Check whether or not the printer is registered and connected to the Epson Connect services. Related Information “Epson Connect Service” on page 140 &...

  • Page 132: Menu Options For File Sharing Setup

    User's Guide Menu Options for Settings Mode For registration and usage guides, see the following portal website. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Menu Options for File Sharing Setup Select the menus on the control panel as described below. Settings > File Sharing Setup Select the connection method between the printer and a computer that will have write access to the memory card inserted in the printer.

  • Page 133: Menu Options For Firmware Update

    User's Guide Menu Options for Settings Mode Menu Options for Firmware Update Select the menus on the control panel as described below. Settings > Firmware Update Update Checks if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating.

  • Page 134: Menu Options For Settings Mode

    User's Guide Menu Options for Settings Mode Menu Options for Settings Mode By selecting Settings on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Ink Levels Select the menus on the control panel as described below. Settings >...
  • Page 135 User's Guide Menu Options for Settings Mode Paper Source Setting ❏ Paper Setup Select the paper size and paper type you loaded in the paper source. ❏ Paper Configuration Automatically display the paper settings screen by referring to Paper Setup from Settings > Printer Setup >...

  • Page 136: Menu Options For Network Settings

    User's Guide Menu Options for Settings Mode Sleep Timer Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed. The LCD screen turns black when the set time passes. Language Select the display language. Menu Options for Network Settings Select the menus on the control panel as described below.

  • Page 137: Menu Options For Epson Connect Services

    Email Address Check the printer's email address that is registered to the Epson Connect services. Status Check whether or not the printer is registered and connected to the Epson Connect services. Related Information “Epson Connect Service” on page 140 &...

  • Page 138: Menu Options For File Sharing Setup

    User's Guide Menu Options for Settings Mode For registration and usage guides, see the following portal website. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Menu Options for File Sharing Setup Select the menus on the control panel as described below. Settings > File Sharing Setup Select the connection method between the printer and a computer that will have write access to the memory card inserted in the printer.

  • Page 139: Menu Options For Firmware Update

    User's Guide Menu Options for Settings Mode Menu Options for Firmware Update Select the menus on the control panel as described below. Settings > Firmware Update Update Checks if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating.

  • Page 140: Network Service And Software Information

    CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.

  • Page 141: Running Web Config On A Web Browser

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 84 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 142: Windows Printer Driver

    User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

  • Page 143: Guide To Windows Printer Driver

    User's Guide Network Service and Software Information Starting the utility Access the printer driver window. Click the Maintenance tab. Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help.

  • Page 144: Making Operation Settings For The Windows Printer Driver

    You can select additional layout and printing options such as changing the size of a printout or making color corrections. Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver...

  • Page 145: Mac Os X Printer Driver

    User's Guide Network Service and Software Information 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK. See the online help for explanations of the setting items. Related Information “Windows Printer Driver”...

  • Page 146: Guide To Mac Os X Printer Driver

    Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 147: Making Operation Settings For The Mac Os X Printer Driver

    Network Service and Software Information Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Making Operation Settings for the Mac OS X Printer Driver...

  • Page 148: Epson Scan 2 (Scanner Driver)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS X Note: Epson Scan 2 does not support the Mac OS X fast user switching feature.

  • Page 149: Epson Easy Photo Print

    Epson Print CD Epson Print CD is an application that allows you to design a CD/DVD label to be printed directly onto a CD/DVD. You can also print a CD/DVD jacket for CD/DVD case. See the application's help for details.

  • Page 150: E-Web Print (For Windows Only)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Easy Photo Scan. Starting on Mac OS X Select Go >...

  • Page 151: Epson Software Updater

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS X Select Go >...

  • Page 152: Uninstalling Applications

    If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS X 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

  • Page 153: Installing Applications

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 154: Updating Applications And Firmware

    Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
  • Page 155 While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.

  • Page 156: Solving Problems

    If the error message is displayed during scanning, make sure that Epson Scan 2 and Epson Event Manager are installed on the computer. Combination of the IP address and the subnet Enter the correct IP address or default gateway.

  • Page 157: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 158: Removing Jammed Paper

    User's Guide Solving Problems 3. Click EPSON Status Monitor. Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.

  • Page 159: Removing Jammed Paper From Inside The Printer

    User's Guide Solving Problems 5. Insert the paper cassette in the printer. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.

  • Page 160: Removing Jammed Paper From The Rear Cover

    User's Guide Solving Problems Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit. Removing Jammed Paper from the Rear Cover 1. Remove the rear cover.
  • Page 161 User's Guide Solving Problems 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Open the cover of the rear cover. 5. Remove the jammed paper.

  • Page 162: Paper Does Not Feed Correctly

    User's Guide Solving Problems 6. Close the cover of the rear cover, and then insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏...

  • Page 163: Paper Feeds At A Slant

    User's Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Loading Paper in the Paper Cassette” on page 39 & “Loading Paper in the Rear Paper Feed Slot” on page 43 &...

  • Page 164: Power Does Not Turn Off

    User's Guide Solving Problems Caution: If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer. Power Does Not Turn Off Hold down the button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the button.

  • Page 165: When You Cannot Make Network Settings

    User's Guide Solving Problems ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. Cancel printing if necessary. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
  • Page 166 User's Guide Solving Problems ❏ When you are using multiple access points at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the access points. Connect the computer or smart device to the same access point as the printer.

  • Page 167: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems ❏ Most access points have a privacy separator feature that blocks the communication from unauthorized devices. If you cannot connect to the network even if the devices and access point are connected to the same SSID, disable the privacy separator on the access point.

  • Page 168: Suddenly The Printer Cannot Print Over A Network Connection

    User's Guide Solving Problems Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Suddenly the Printer Cannot Print over a Network Connection ❏...

  • Page 169: Suddenly The Printer Cannot Print Using A Usb Connection

    User's Guide Solving Problems “Messages and Solutions on the Network Connection Report” on page 28 & Suddenly the Printer Cannot Print Using a USB Connection ❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device.

  • Page 170: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head”...

  • Page 171: Print Quality Is Poor

    Epson paper. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 172: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems Related Information “Available Paper and Capacities” on page 36 & “List of Paper Types” on page 37 & “Paper Handling Precautions” on page 35 & “Checking and Cleaning the Print Head” on page 121 & “Aligning the Print Head - Control Panel” on page 123 &...

  • Page 173: Paper Is Smeared During Automatic 2-Sided Printing

    & Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.

  • Page 174: Cannot Print Without Margins

    User's Guide Solving Problems ❏ Colors may differ from what you see on smart devices such as smart phones or tablets with high-resolution displays. ❏ Colors on a display are not quite identical to those on paper because the display device and the printer have a different process of producing colors.

  • Page 175: Multiple Originals Are Copied Onto A Single Sheet

    User's Guide Solving Problems Related Information “Loading Paper in the Paper Cassette” on page 39 & “Loading Paper in the Rear Paper Feed Slot” on page 43 & “Cleaning the Scanner Glass” on page 126 & “Printable Area” on page 184 &...

  • Page 176: Mosaic-Like Patterns In The Prints

    User's Guide Solving Problems ❏ Mac OS X Clear Mirror Image from the print dialog's Print Settings menu. Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏...

  • Page 177: Other Printing Problems

    User's Guide Solving Problems Related Information “Uninstalling Applications” on page 152 & “Installing Applications” on page 153 & Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏...

  • Page 178: Cannot Start Scanning

    ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2.

  • Page 179: Cannot Start Scanning When Using The Control Panel

    & The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode. ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.

  • Page 180: Text Is Blurred

    ❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 181: Cannot Preview In Thumbnail

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.

  • Page 182: Other Scanning Problems

    & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.

  • Page 183: Other Problems

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ Epson Scan 2 Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.

  • Page 184: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 360 Photo black ink nozzles: 180 Color ink nozzles: 180 for each color Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area...

  • Page 185: Scanner Specifications

    User's Guide Appendix 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.70 in.) 41.0 mm (1.61 in.) Printable Area for CD/DVD Print quality may decline in the shaded areas due to the printer's mechanism. 18 mm (0.71 in.) 43 mm (1.69 in.) 116 mm (4.57 in.) 120 mm (4.72 in.)

  • Page 186: Network Function List

    Wi-Fi Setup Wi-Fi Setup Wizard ✓ Push Button Setup (WPS) ✓ PIN Code Setup ✓ Wi-Fi Auto Connect ✓ Epson iPrint Connection ✓ Wi-Fi Direct Setup ✓ General Network Setup ✓ Network Connection Check ✓ Network Status ✓ Network Status Sheet Printing ✓...

  • Page 187: Wi-Fi Specifications

    UPnP Printing IPv4 Information appliance ✓ PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print) IPv4 ✓ AirPrint (iOS, Mac OS X) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print IPv4, IPv6 ✓...

  • Page 188: Security Protocol

    User's Guide Appendix Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Scan Mac OS X v10.9.x or later Google Cloud Print External Storage Device Specifications Supported Memory Card Specifications...
  • Page 189 ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee operations for all externally connected devices. Supported Data Specifications File Format JPEG with the Exif Version 2.3 standard taken by digital cameras DCF...

  • Page 190: Dimensions

    User's Guide Appendix Dimensions Dimensions Storage ❏ Width: 479 mm (18.9 in.) ❏ Depth: 356 mm (14.0 in.) ❏ Height: 148 mm (5.8 in.) Printing ❏ Width: 479 mm (18.9 in.) ❏ Depth: 668 mm (26.3 in.) ❏ Height: 295 mm (11.6 in.) Approx.

  • Page 191: System Requirements

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 192: Restrictions On Copying

    User's Guide Appendix Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C493D Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
  • Page 193 User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. Important: Unplug the power cord when the power light is off. Otherwise, the print head may not return to the home position causing the ink to dry, and printing may become impossible. 3.

  • Page 194: Accessing A Memory Card From A Computer

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also...

  • Page 195: Contacting Epson Support

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.
  • Page 196 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

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