Section 1 - Introduction Introduction Package Contents Thank you for purchasing this Emerson Secure product designed for Inside product packaging you will find the following: use in secure defense and intelligence installations. The product Emerson Secure Product provides the highest security safeguards and features that meet ...
Section 2 - Overview Overview • The product should be stored and used only in temperature and Safety Precautions humidity controlled environments as defined in the product’s Please read the following safety precautions carefully before using environmental specifications. the product: •...
Section 2 - Overview ou provoque des court circuits de la prise du Safety Precautions (French) secteur. Veuillez lire attentivement les précautions de sécurité suivantes Un liquide a pénétré dans le boîtier de avant d’utiliser le produit: l’appareil. Avant nettoyage, débranchez l’appareil de L’appareil est exposé...
Section 2 - Overview 3. The appropriate usage of peripherals (e.g. keyboard, mouse, User Guidance & Precautions display, authentication device) is described in detail in this Please read the following User Guidance & Precautions carefully User Manual's appropriate sections. Do not connect any before using the product: authentication device with an external power source to 1.
Page 7
Section 2 - Overview c. When connecting a non-qualified display, the video diagnostic LED will flash green and video will not work. d. When connecting a non-qualified USB device, fUSB LED will flash green and USB device will be inoperable. 8.
Section 2 - Overview Product incorporates secure administrator access and log functions Main Features to provide auditable trail for all product security events, including Product is designed, manufactured and delivered in security- battery backup life for anti-tampering and log functions. Non- controlled environments.
Page 9
Section 2 - Overview Main Features (Cont.) Small form factor: Small form factor product occupying minimum desktop space. Video Support SC820 supports DVI-I displays as well as VGA and HDMI via compatible cables. SC820D supports DisplayPort1.1 & 1.2 displays. ...
If for any reason one or more tamper-evident label is missing, appears disrupted, or looks different than the example shown here, please call Technical Support and avoid using that product. Emerson Tamper Evident Label Active Anti-Tampering System Product is equipped with always-on active anti-tampering system. If mechanical intrusion is detected by this system, the Product will be permanently disabled and all LEDs will blink continuously.
The product console USB mouse port is compatible with standard Cables USB mice. It is highly recommended to use Emerson Cable Kits for product to Notes: ensure optimal security and performance. a. Console USB keyboard and mouse ports are switchable, i.e.
Section 2 - Overview Rear Panel Features – SC 820 Console ports group: Computer interface group: Audio input jack USB Type-B for Audio input jack USB for Keyboard / Keyboard / Mouse (3.5mm stereo) (3.5mm stereo) Mouse DC power supply...
Section 2 - Overview Product Specifications Computer Video Input plug: Enclosure: Steel metal enclosure 1 x DVI-I video port (SC 820 model) Power Requirements: DC input 12V / 1.5A maximum 1 x DisplayPort video port (SC 820D model) No. of Users Supported: 1 x HDMI video port (SC 820H model) No.
Section 2 - Overview Before Installation Unpacking the Product Where to locate the Product? Before opening the product packaging, inspect the packaging The enclosure of the product is designed for desktop or under the condition to assure that product was not damaged during delivery. table configurations.
Section 4 - Operation 4. Console USB mouse port supports Standard KVM Extender Installation composite device having a keyboard/mouse functions. 1. Connecting devices to product console 2. Connecting the Computers Product requires connection of all displays; devices and computers prior to powering it up.
Section 4 - Operation The user can select any other channel by pressing the appropriate Operation front panel push button. The mouse cursor will be positioned at the center of the selected Operating the Product computer display. If computer is connected to multiple displays, the Self-Test Procedure: cursor will be positioned at the center of the primary display.
If problem persists please contact your system administrator or our technical support. Web form: http://www.emersonnetworkpower.com/en- US/Support/Technical-Support/KVM/Pages/default.aspx AvocentSecurityFLR@emerson.com Email: Problem: No power - No video output, none of the front panel LEDs are illuminating. Tel: +1-888-793-8763 Solutions: ...
Page 20
Section 5 - Troubleshooting Mouse Keyboard Problem: Mouse and keyboard are not working (two channels) Problem: Mouse and keyboard are not working (two channels) Solutions: Solutions: Check that computer USB and video cables are not crossed Check that computer USB and video cables are not crossed i.e.
Page 21
Check that displays' diagnostic LED is steady green – if not, change displays, change displays' cables or call technical Check that cables are original cables supplied by Emerson. support. With everything connected, power-cycle the product to reset the video.
For important safety information, visit: www.emersonnetworkpower.com/ComplianceRegulatoryInfo Emerson, Emerson Network Power and the Emerson Network Power logo are trademarks or service marks of Emerson Electric Co. Avocent and the Avocent logo are trademarks or service marks of Avocent Corporation. This document may contain confidential...