Chapter 5. Cru Service; What Is Cru And Cru Service; Crus For Lenovo N42-20/N42-20Touch Chromebook - Lenovo N42-20 Chromebook User Manual

Chapter 5. CRU service

What is CRU and CRU service

A CRU (customer replaceable unit) is a service part that can be replaced by the customer in order to fix a
computer problem. There are two types of CRUs:
Self-service CRUs
Optional-service CRUs
CRU service is a service provided by Lenovo or its Service Provider. Under CRU service, Lenovo or its
Service Provider ships CRUs to the customer. The customer is responsible for removing and then installing
CRUs according to instructions provided here or the instructions accompanying the CRUs. The customer
may be required to return the defective part that is replaced by the replacement. When return is required:
• return instructions, a prepaid return shipping label, and a container will be included with the replacement
CRU.
• the customer may be charged for the replacement CRU if the Service Provider does not receive the
defective CRU within thirty days of the customer's receipt of the replacement CRU.
Note: CRU service is not available for all countries or regions.
CRUs for Lenovo N42–20/N42–20Touch Chromebook
This section lists CRUs for Lenovo N42–20/N42–20 Touch Chromebook and where you can find instructions
for replacing the CRUs.
CRUs
ac power adapter
Note: Safety, warranty, and setup guide is a printed publication accompanying your Chromebook.
© Copyright Lenovo 2016
Customers are responsible for removing and
replacing CRUs.
Customers may either replace CRUs on their own
or request Lenovo or its Service Provider to do it
for them.
Types
Self-service
Publication containing
instructions
Safety, warranty, and setup guide
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