Troubleshooting Tips - GE 24 Owner's Manual And Installation Instructions

Before you call for service...
Troubleshooting Tips (cont)
Problem
No water or ice cube production
(on some models)
Water is leaking from dispenser (on
some models)
Freezer cooling, fresh food not cooling Normal, when refrigerator first
Ice dispenser opens after closing
freezer drawer (on some models)
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES.
In Canada call 800.561.3344.
38
Possible Causes
Supply line or shutoff valve is clogged
Water filter is clogged
Filter cartridge not properly installed
Ice maker is turned off
Air may be present in the water line
system, causing water to drip after
being dispensed
plugged in or after extended power
outage
Normal
What to Do
Call a plumber
Replace filter cartridge or remove filter and
install bypass plug*.
Remove and reinstall filter cartridge,
being certain that it locks in place.
Check that the ice maker is turned on. See
About the Automatic Ice Maker.
Dispense water for at least 5 minutes to
remove air from system.
Wait 24 hours for temperature in both
compartments to reach selected
temperatures.
The ice dispenser door may open after
closing freezer door to allow access.