Troubleshooting Tips - GE Profile PYE22PSKSS Owner's Manual And Installation Instructions

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Water filter indicated as installed
incorrectly or a leak is present on cap
control panel.
"Warning Triangle" is lit
Replace Filter/Replace Water Filter is lit
Over Due light is lit
Dispenser Off is lit
Not filtering
Reset Filter is lit
Water filter indicator light is not lit
Handle is loose/handle has a gap.
Refrigerator beeping
Not cooling
Water has poor taste/odor*
Water in glass is warm*
Water dispenser does not work*
*Select Models Only
42
Possible Causes
Water filter installed backward or is
leaking.
Water filter leaking or needs replacing
Water filter backwards
Control A, B & C
Wrong filter installed
Filter bypass installed Controls B & C
Water filter leaking or needs replacing Replace water filter, or install filter
This is normal. This indicator will turn
on to tell you that you need to replace
the filter soon.
Handle needs adjusting
This is door alarm
The cooling system is off
Water dispenser has not been used
for a long time
Normal when refrigerator is first
installed
Water dispenser has not been used
for a long time
Water system has drained
Water supply line turned off or not
connected
Water filter clogged or filter/bypass
plug not installed
Air may be trapped in the water
system
Water in reservoir is frozen because
the controls are set too cold
What to Do
Check for leak. If no leak is present,
remove filter/bypass plug, rotate 180°
and reinstall.
Replace water filter, check for leak
Remove filter, rotate 180° and reinstall
Replace filter with proper filter
Remove filter, rotate 180° and reinstall
Install correct water filter
bypass
Press and hold Reset Filter for 3 seconds
to reset (Control D only)
See About the Water Filter for more
information.
See Attach Fresh Food Handle and
Attach the Freezer Handle sections for
detailed instructions.
-Turn off or disable with door closed
-If door open and alarm is sounding, you
can only snooze the alarm
See About Controls.
Dispense water, until all water in system
is replenished.
Wait 24 hours for the refrigerator to
completely cool down.
Dispense water, until all water in system
is replenished
Allow several hours for replenished
supply to chill
See Installing the Water Line
Replace filter cartridge or remove filter
and install bypass plug
Press the dispenser arm for at least 5
minutes.
Set the refrigerator control to a warmer
setting and wait 24 hours. If the water
does not dispense after 24 hours, call for
service