Poe Power Supply Anomaly; Symptom - HP 5500 SI Troubleshooting Manual

Command
debugging arp packet
display arp
display ip routing-table

PoE power supply anomaly

Symptom

The PoE device cannot supply power correctly.
Troubleshooting flowchart
Figure 8 Troubleshooting PoE power supply anomaly
PoE power supply anomaly
PSE software operates
PSE supplies power correctly?
Power supplied correctly by
PoE interfaces?
Contact HP Support
Solution
To resolve the problem:
1. Execute the following commands to display power supply information:
a. Execute the display poe device command in any view to display PSE information. Check the
faulty field to identify PSE problems.
<Sysname> display poe device
PSE ID
4
No
correctly?
Yes
No
Yes
No
Yes
SlotNo SubSNo PortNum
1 0
Description
Enables ARP packet debugging.
Displays ARP entries.
Displays brief information about active routes in the routing
table.
Upgrade PSE software
Configure PSE
correctly
Configure PoE
interfaces correctly
MaxPower(W)
24 370
24
Resolved?
No
Resolved?
No
Resolved?
No
End
State Model
faulty PD67024
Yes
Yes
Yes