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Troubleshooting/Q&A
Check the followings fi rst. If they do not solve the problem,
please contact the place of purchase.
The Touch Pen does not work.
► Has the Touch Pen been registered to the TV?
Perform registration if the pen has not been registered or you are
not sure of the registration. (
Before use, register the pen to the TV for viewing. (
► Is the TV in the Touch Pen mode?
For how to switch to the Touch Pen mode, see the operating
instructions of the TV.
Cannot register a Touch Pen to TV.
► Does the TV support on this Touch Pen?
► Is the distance from the TV within 50 cm?
► The Touch Pen automatically turns off if registration
cannot be performed within 2 minutes. In this case,
register again.
Reaction is not good when touching or drawing
with the Touch Pen.
► Hold the Touch Pen as vertically as possible to the
screen.
► Check if the tip is pressed in when the Touch Pen
touches the screen.
► Hold as centre as possible of the Touch Pen.
The indicator lamp does not illuminate even if the
Power button is pressed.
► The battery may have run out.
The battery is empty if the indicator lamp does not illuminate even if
the Power button is pressed. Replace the battery.
If the Touch Pen is turned on, the indicator lamp
blinks but turns off in several minutes.
► The Touch Pen automatically turns off if touching or
drawing operation is not performed for 5 minutes.
Turn the power on again.
► The Touch Pen has not been registered to the TV.
Perform registration again.
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