Generator Troubleshooting - Generac Power Systems 15 kW EcoGen Owner's Manual

Troubleshooting / Diagnostics

Generator Troubleshooting

Active Alarm LED
NONE GREEN
HIGH RED
TEMPERATURE
OVERLOAD RED
REMOVE LOAD
RPM SENSE RED
LOSS
NOT NONE
ACTIVATED
LOW OIL RED
PRESSURE
RPM SENSE RED
LOSS
OVERCRANK RED
LOW VOLTS RED
REMOVE LOAD
FUSE RED
PROBLEM
OVERSPEED RED
UNDER RED
VOLTAGE
UNDERSPEED RED
STEPPER RED
OVERCURRENT
MISWIRE RED
32
Table 5-2. Generator Troubleshooting
Problem
Unit running in AUTO but no
power in house.
Unit shuts down during
operation.
Unit shuts down during
operation.
Unit was running and shuts
down, attempts to restart.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Unit will not start in AUTO with
2-wire start signal.
Things to Solution
Check
Check Contact servicing dealer if Generator
Generator Disconnect circuit breaker is in the ON
Disconnect position.
circuit breaker.
Check the Check ventilation around the intake,
LEDs/Screen exhaust and rear of generator. Contact
for alarms. serving dealer if no obstruction is found.
Check the Clear alarm and remove household loads
LEDs/Screen from the generator. Put back in AUTO and
for alarms. restart.
Check the Clear alarm and remove household loads
LEDs/Screen from the generator. Put back in AUTO and
for alarms. restart. If problem returns, contact servicing
dealer to investigate possible fuel issue.
See if screen Refer to activation section in Owner's
says unit not Manual.
activated.
Check the Check oil level. Add oil per Owner's
LEDs/Screen Manual. Contact servicing dealer if oil level
for alarms. is correct.
Check the Clear alarm. Navigate to the BATTERY
LEDs/Screen MENU on the control pad LCD. Contact
for alarms. servicing dealer if battery is GOOD.
Replace battery If CHECK BATTERY is
displayed.
Check the Check fuel line shutoff valve is in the ON
LEDs/Screen position. Clear alarm. Attempt to start the
for alarms. unit in MANUAL. If it does not start or starts
and runs rough, contact servicing dealer.
Check the Clear alarm and remove household loads
LEDs/Screen from the generator. Set back to AUTO and
for alarms. restart.
Check the Check ATO 7.5 Amp fuse. Replace with
LEDs/Screen same type fuse if bad. Contact servicing
for alarms. dealer if fuse is good.
Check the Contact servicing dealer.
LEDs/Screen
for alarms.
Check the Contact servicing dealer.
LEDs/Screen
for alarms.
Check the Contact servicing dealer.
LEDs/Screen
for alarms.
Check the Contact servicing dealer.
LEDs/Screen
for alarms.
Check the Contact servicing dealer.
LEDs/Screen
for alarms.
Owner's Manual for 60 Hz EcoGen™ Generator