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6.
Troubleshooting
If there are problems in operation, please refer to the items below. If the problem persists,
please contact the agent you purchased this product from
Problems
Nothing appears on the screen.
The video image is not clear.
The screen is dark.
There is a problem with the
camera operation.
The MOTION DETECTION function
is not working.
COLOURs are not quite right.
The screen is flickering.
COLOUR mode is not working.
SENS-UP function is not
working.
Troubleshooting
• Please check the power connection.
• Please check the video signal line connection.
• Please check and make sure that the auto lens switch is
set to DC (VIDEO) when using a VIDEO (DC) lens.
• Please check if the lens is clean.
Please clean the lens with a clean cloth or brush.
• Please adjust the contrast feature of the monitor.
• Please readjust the back focus of the camera.
• Please adjust the contrast feature of the monitor.
• If you have an intermediate device, set the 75 / Hi-z
properly, and check the terminals.
• Please check if an auto iris lens is being used and adjust
the brightness level.
• Please check if an appropriate power source to the
camera complies with the manufacturer's standard
requirement, or if the voltage keeps changing.
• Please check if 'MOTION DETECTION' mode is turned
on.
• Please check if the MD LEVEL is too low.
• Please check the setting of the MD AREA.
• Please check the 'WHITE BAL' setting
• Please check if the camera is facing directly into sunlight
or fluorescent light.
• Please check if an auto iris lens is being used.
• Please check the connection of the lens connector cable.
• Please check if the AGC menu is set to the OFF position.
• Please check if the AGC menu is set to the OFF position.
• Please check if the SHUTTER menu is set to MANUAL
mode.
25
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