Trobleshooting; Troubleshooting - Pioneer DVD-V5000 Operating Instructions Manual

Additional information

Troubleshooting

A slight operational mistake may make the DVD
player appear to be broken. Always check other
factors in your system such as the monitor or
television, the AV amplifier and speakers, etc.
When the problem is not obvious after this
inspection, please review the points below before
contacting the store where you bought the player
or the take the player to your nearest PIONEER
authorized service center.
Power does not come on.
Connect the power cord to the outlet
properly.
Even when the disc tray is closed, it comes
out.
Set the disc in the disc tray properly (page
28).
Clean the disc (page 63).
Check the region no. (pages 9, 65).
The screen does not appear.
Check the setting of the video output
selector at the rear of this player with the
connected video terminal (page 11, 12).
Confirm that connections are correct (pages
11–13).
Make the television or AV amplifier setting,
etc., to DVD playback setting.
Cannot play back.
Clean the disc (page 63).
Set the disc in the disc tray properly (page
28).
Remove the condensation in the player
(page 64).
SECAM format discs cannot be played back.
Insert the disc with the proper side up.
The contents of the settings disappear.
When the power has been turned off due to
a power outage and the power cord having
been pulled out while the power is turned
on, the contents of the settings disappear.
Make sure to pull out the power cord after
STANDBY/ON button has been
the
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pressed and the POWER indicator has
turned orange.
The screen stops and the commands from the
buttons are not accepted.
After pressing STOP button, play back once
more.
The player is set "Key Lock" (page 44).
Cannot use the remote control.
Operate within the usage range of the
remote control (page 8).
Replace the dry cell batteries of the remote
control with new ones (page 8).
The player is set "Key Lock" (page 44).
No sound comes from the speakers or the
sound is distorted.
Confirm that the audio cable is properly
connected (pages 11, 13).
Some discs prohibit 96 kHz digital output of
Linear PCM audio. With these kinds of
discs, even if the [96 kHz PCM Out] setting
of [Digital Audio Out] of Initial setting
menu screen is set to [96 kHz], it is
automatically changed to 48 kHz and output
(page 20).
Clean the disc (page 63).
If it has been set to the pause or slow
playback mode, change to the playback
mode (page 32).
If the volume of the television or AV
amplifier, etc., has been set to "minimum,"
raise the volume.
Confirm that the connector plug has been
sufficiently inserted and that it has not been
disconnected.
If the connector plug and terminal are dirty,
wipe them.
DTS sound is no output from the AUDIO
OUT (analog audio output) jacks.
Screen is extended vertically or horizontally.
Adjust the [TV Screen] setting (pages 21,
65).
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